Great service. Fixed my cracked iPad screen . It looks brand new. Will definitely come back & do…read moremore business. Thanks!!!!!

Very fast and friendly service. They fixed the screen on my iPad in a few days for a reasonable…read moreprice.

I had my broken iPhone screen fixed here at the Southridge Mall by Shakil, and I couldn't be…read morehappier with the experience. The price was reasonable, but what really stood out was how skilled and knowledgeable Shakil is -- he clearly knows what he's doing. My phone looks and works like new, and the repair was done quickly without cutting corners. Skip any other repair place in the mall and go straight to Shakil.

From the owner: At Cellaxs, we fix phones fast and right! Located in Southridge Mall next to the food court, we…read moreoffer all kinds of phone repairs—cracked screens, battery issues, charging problems, and more. We also repair tablets, iPads, and other devices. Looking for quality accessories? We’ve got you covered! From premium phone cases to strong screen protectors, chargers, and more—we only carry the best for your device. Stop by today and let our friendly team help you out!

Horrible -Horrible - Please check your bill things are being added and charged for services you…read moredon't have, You will spend days on the phone and get nowhere. Find a corporate store, they have more info and a better ability to help you. I'm quite sure all the other stores just have salesman that work on commissions and they will rip you off. The "Not good" rating is far from accurate. It should be HORRIBLE or criminal.

Ugh, I should of went to the AT&T down the block.....wait, why is there two full size AT&T stores…read morewithin three blocks of each other? Anyways, we get our cell service from AT&T due to the meager discount we get from my wife's workplace and we specifically came to this location due to the stellar service we got from the employees a couple years back. This time that was not the case. It did start out well, however. A lady greeted us at the door on a busy Saturday and when we told her we were interested in buying some new phones. She explained that we could make an appointment for a couple hours later. We gladly set a time, did some shopping, came back and we were with a salesperson in about seven minutes. Not bad and definitely better than sitting around with a one year old waiting for a salesperson. But that's where my experience started to turn. My wife was set on the iPhone 5s, but I was trying to decide whether to go with the iPhone 5s or one of the newer Samsung Galaxy phones. I spent hours at home studying the differences between both phones and I still had questions. Not a big deal, the last time I had a ton of questions since the 4s was my first iPhone and the salesman was happy to answer my questions. So my wife orders her iPhone and tells our salesman Berto that I have some questions. He couldn't answer one of my six simple questions which ranged anywhere from the technical specifics of the phone to what accessories where included with either phone. I was waiting for "I'm sorry, this is my first day", but all I got was "I don't know" followed by an eye roll. I'm not asking questions questions about a Motorolla Sh*tbox you get for free with a two year contract. I was asking questions of the difference between the highest priced iphone compared to the highest priced Galaxy and I got nothing. It was so bad that my wife wanted to buy Otterbox cases from them and I couldn't stand giving Berto an extra $100 in commission so I made her buy them across the street at Best Buy instead. I'm definitely going down the street next time.

Worst experience ever. I needed a new battery for my Mac. They installed a new one still having the…read moresame issues of my Mac battery dying very quickly. Went back in and I was told they could either take their new battery out and since they disposed of my old one I can have my Mac back with no battery if keep the Mac for 3 days so they can run diagnostics on it. My biggest complaint is that they were not upfront with me in telling me that if the battery did not fix the problem, they would make the situation right. On top of that they gave me the Mac back with the new battery. They did not do a battery reset so I had to do that. Overall, customer experience was terrible and I felt like I was lied to from the very beginning they made it sound like everything was going to be fixed, and if it wasn't fixed, then they would take care of me, but upon further investigation they just wanted more money to run more tests on the Mac. 10 out of 10 would not recommend this company!

I brought in an IPhone to have cracked screen replaced. Had to wait for owner to return to complete…read moreservice. Unfortunately, later that day I learned the "non-Apple" equipment he installed did not work with "Face ID" and I could it unlock features in my phone or access apps I had set up with Face ID. I called the store and got Voicemail. I left a message and never heard back from them. On top of that, Apple recognizes and notes that "non-Apple equipment/parts" have been installed on your phone and makes it ineligible for the phones warranty. Needless to say, $150 later I have a phone that is inaccessible and the store will not respond or fix. I do not recommend this vendor.

Yesterday afternoon my phone screen went completely green on my iPhone. I did some Google searching…read moreto see where I could take it in to fix, and a prince range on what it would cost me. During my search I came across smart tech and went through the reviews and the photo gallery of previous work. I was very impressed, and I decided to send them an email. They got back to me within 10 minutes, and they were able to help me the following day. Ryan came to my office, I handed him my damaged phone and fixed it in under 15 minutes. I'm extremely satisfied with the quality of the repair. My phone looks brand new!

Ryan does great work. I was able to book a same-day appointment with him to repair my iPhone. He…read morecame to me and fixed my phone in his mobile workshop in less than 20 minutes. Great service, fair price. Highly recommend!

Terrible experiencea for five months. Day 8 and I am still waiting for a callback from Verizon…read more They have owed me $1,500.00 since July. The representative named Alex informed me yesterday that they have been overcharging me on my bill for the last five month. Requested a callback on the Verizon app today. No respons! Do better Verizon. You broke our contract & I will find a new provider

My mom decided it was time to switch from T-Mobile to Verizon. She gets terrible service at her…read morehome and we knew Verizon worked. As an adult who is still on a family plan, I made the transfer over with her. Had a great experience with their staff. Castevian was super helpful and very patient with my mom. He helped her set everything up, my phone transfer was pretty easy. We also had him put our screen protectors on because that doesn't look like a fun task. We'll see how the service goes now but the activation part was great.

I'm taking away a star after what happened over the weekend. I stopped in to upgrade and was told…read morethe phone was in stock and proceeded with trying to process the account upgrade. Unfortunately I didn't have my card on me that is tied to account payment, but I was told that I could go home, enter the card info and complete the purchase in app. So, that is exactly what I did. I received confirmation and drove all the way back to the store. When I arrived, I let someone know I was picking up a phone that I purchased through the app and... nothing. No phone. Even when I was told that it would be held. Apparently another employee canceled my order a few minutes after I left home to pick it up because another customer wanted to buy it. Now that's some real BS right there. Because even though it was confirmed sold, and noted for in-store pickup, it was sold out from under me. The only option I was left with was to order through the app and hope the phone arrived in time to transfer data and drop off back at the store before my upcoming vacation. Luckily I only had to wait a week, and had a couple days leeway to do the transfer and drop off. But the entire experience was just disappointing.

Ed Dave and that lady did great service for us . They were patient and attended to all our needsread more

Really sweet repair man, he fixed my phone and got it up and running in less than an hour! :)read more

From the owner: Broken device? #WeCanFixIt. We repair Smartphones, Tablets/iPads, PCs, and Laptops.read more

I stopped into Spectrum location for help with a few billing questions and worked with Joseph. The…read morestaff here is usually pleasant to work with, and Joseph was really helpful and kind during my visit. He had mentioned he would help handle something with my bill and follow up with me. Before my billing due date, I emailed him to check in but didn't hear back, so I ended up going back into the store. When I spoke with him in person, he let me know he had seen my email but had been busy and wasn't able to reply yet. That said, he did help me once I came in, and I really appreciated how empathetic and understanding he was about the situation. I've been with Spectrum (previously Time Warner Cable) customer for over 10 years, and right now I'm happy with my current service and the customer service I've received at this location.

I switched to Spectrum Mobile to save money and the service itself has been fine, but my experience…read morewith customer service has been terrible. When I upgraded my phone in-store, I was told I'd receive $800-$1,000 trade-in credit and that a return box would be mailed to me. I never received a box. Later, I was charged $333 because they said I missed the return window. Apparently the instructions were buried in promotional emails, which contradicts what I was told in person. I spent 2-3 hours on the phone with multiple reps getting different answers. One told me to send the phone to a third party, but now I'm being told it's only worth $100-$200. To make things worse, my service was shut off over this disputed charge, even after I made payments. As a single parent and disabled veteran, I rely on my phone for communication, including VA medical calls. The mobile service is okay, but the lack of accountability and poor customer service is unacceptable. I will be leaving Spectrum Mobile as soon as I can.