On Website, name of company is NW Cell Phone Dr. Centrally located downtown across the street from…read morethe Cherriots bus station. Called ahead earlier in day and talked to Kevin to schedule an appointment to repair my daughters broken Apple iPhone 6 plus front glass cover. $100 Repair was made same day in about 45 minutes. Kevin gave us a used protective case and glass protection without additional charge. I was very pleased how fast the repair was done and about $60 less then the estimated cost noted on the website. Now that's awesome service!

From the owner: We activate prepaid service for all major carriers.read more

Helped me out and was able to replace the broken screen on my phone the day I called in. Thank you!read more

Super quick turnaround, a couple hours. Better price cracked screen repair than others I called…read more Very friendly helpful staff. Would definitely come back.

My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

They were very helpful when I messaged them on Yelp and performed the cleaning for no charge! I'll…read moredefinitely go back if I need any phone repairs or accessories.

Had a very hostile experience with Adrian. He was very rude and kept glaring at me as if I was a…read morecrook. Very unpleasant experience and for this reason I will be leaving Verizon and not associating myself with this location.

Historically I dread going into a Verizon store. Adriel was helpful and kind. He helped us get the…read morenew phone set up and trained us on how to use it. I'm thankful he was at the store!

My first time here and I'll certainly be back and recommending these dudes. Came here after I…read moredropped my iPhone (15) and the haptics started making an awful grinding/rattling sound instead of the normal "buzz buzz". YouTube said it's common after a drop that the screws break and that results in the rattling sound. I contacted five other repair shops and no one but Fixoid said they could do the repair. Also, Reddit reviews as of 2026 HIGHLY recommend Fixoid's Vancouver location - no idea why it's rated so low on yelp Called to confirm the price and their hours. Came in around 4:30pm mid week and slapped down $100 ($110 with tax). They called my friends phone to pick up in about 30mins and said they had to remove my protective screen so they put a new one on for free. Super happy. Thanks guys!!

Extremely rude manager with surveillance glasses constantly filming you, weird paranoid signs…read moreeverywhere about how much they want to shoot you with their gun. The owner seemed very off putting and distasteful, and they tried to scam an old couple while I was there by charging them significantly above market value for basic phone services. The store clerk working there seems friendly though.

Great place to Shop, Joe took care of me. I have never had such a awesome experience. I went in…read morewith couple questions about my options, and he answered every question I had, and found me a great deal i couldnt resist. i would recommend Joe to anyone you can tell he enjoys his job and respects his customers i can honestly say i have never had such a pleasant experience in any cricket

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Independence store today.

This store is pretty amazing to its customers. Special nod to Rudy. Seem less transfer of all my…read morephones from the two biggest carriers. Knowledgeable and competent staff. Hesitant to say much or these folks will be regional managers. Thanks for all your help Cricket.

Very helpful service! I brought in my own phone that I got from rent a center so I can make…read morepayments on a phone , a Samsung Galaxy Note 4, and it needed to get configured to work on cricket service. Very fast and friendly service.

Sorry I don't have a name, we'll just call him the smarty pants with glasses. Took my 13yr old…read moredaughter daughter in here to get a screen replaced on her phone. After asking my permission first he commenced to roast her for breaking her screen , and mad sure she said a proud thank you to me as I was paying for it. I've dealt with this gentleman before, it's always been like dinner and a show. I drove from deep Camas, passing five other cell phone repair places specifically to interact with this human being. So if you want fast reasonably priced high-quality work with a touch of smarmy coparent, this is your spot. You can opt out of the coparent aspects, but it is pretty hilarious.

Horrible experience got a screen replaced and it broke within two days then they made us pay for…read moreanother one

I have been with Verizon on Commercial Street SE since June,2024. My experience has been dismal…read more From the moment I tried to sign up for service I have been treated like a nuisance. I am never treated like a valued customer but rather a joke that they gossip about where I can hear them. This is an extremely immature and unprofessional group of young men. I went in to pay back balance due of 122.00 and overpaid at 200. I was told service would be restored by an hour. Two days later and still no service. I went into to get it right and after being dismissed and mocked was told that I had to pay an additional 71.00 to even have repaired though I was not at fault. I have had absolutely no security with Verizon. My phone has been hacked repeatedly since I started with Verizon. They are not helpful, but rather seem to find it amusing. I had the manager look at my phone and turn on prompts that allow nearby devices to share although I had it turned off. This office is crooked, unprofessional, and inept. I have no phone service even though I just paid 200 dollars 2 days ago and they just smiled at me.

Absolutely the worst customer service I have ever recieved at a Verizon store. On multiple…read moreoccassions the employee helping me provided inaccurate information and exhibited no interest in helping solve the problems. I will avoid this location at all costs moving forward.

Stopped in this AT&T store because my Samsung phone kept crashing and I couldn't make calls or open…read moreany apps. I had investigated online from my iPad, but the recommended fix wasn't working. The rep here couldn't help me, and didn't really even try. Just said he didn't know about the issue. OK, but maybe do a search and try to help or offer some suggestions. while there, he did tell me about an upgrade program that Samsung was offering for trade- ins. Since this store is not in my area, I decided to do some research then visit a location closer to my home where I can build a relationship with the rep so that if there are any issues, they will be helpful. BTW, I've been an AT&T customer since the first cell phone came out! So easily 32 years!

Service was great went in the get a new phone and staff was helpful I would highly recommend going…read morein if you want well trained staff to help you