My wife was stranded on the freeway about a stone's throw from this location. "All circuits are…read morebusy", it said repeatedly. If you want to pay twice as much for half the product, this place is for you. Good luck if you have an elderly mother like I do and can't depend on text messages to go through. It's a glitchy network. They know it but keep selling plans they can't properly support. There are other options. Please consider them before you sign your life away for a free phone at twice the price of the competitors.

Verizon and the employees of this store are criminals. They are horribly dishonest, shady and will…read moredo and say anything to get a sale. Do NOT trust anything any of them have to say. I became a customer in March, turned in 5 nearly brand new phones to participate in a promo in which I was expecting and promised repeatedly a complete credit for new phones for converting from T-Mobile. That was the promise and the highlight of the promotion. I have spent 6 hours in the store sitting next to people trying to resolve and have had zero results. They stole over $5,000 worth of phones and did it with a smile. My bill is nearly $500 per month for 9 months and it should be around $240. They do not care about people at all... it is all about getting sales. RUN AWAY!

My family and I went in last week to get an added line and some Apple Watches. The guy helping us…read morewas helpful (even stayed after closing time) but he quoted us for a new monthly amount with all of our devices and he misquoted us significantly so now we are stuck paying a lot more each month than we initially intended.

5 star service! You want old school customer service come see Connor and Team for that Saratoga…read moreSprings hospitality!!

Set up business internet and phone service. Went back 3 times for different routers and none…read moreworked. Returned everything within their guarantee window (same week) and still getting bills for service since. I have been on hours worth of hold and none of their teams or the corporate teams know how to solve it.

Believe the reviews about this store. they are a NIGHTMARE, to deal with. Deny, deny, deny, hide…read morebehind policy, send you anywhere else to nit have to take responsibility. I wanted to get my phone fixed their idea was to upgrade to a iPhone 16e and as long as you have corporate on the phone they play nice. as soon as I hung up the phone, they told me I owe them five dollars even appropriate refunded the restocking fee. It has taken the three appropriate to get this issue resolved and threatening to lead Verizon in order to hold the store accountable. Stay away from Victra 3rd party stores of Verizon all they care about is their commission not customer service. I feel for the guy that was there today, so new he had no idea what to do and the manager was in Lehi and not very helpful. a call to corporate not only had me deciding to stay with Verizon, but corporate refunded ALL the fees, and lowers my bill. From what I found online Verizon may be the biggest pain to deal with sometimes but corporate so far has been great at reversing the situation and at least keeping this customer on after nearly 14 years. I was a hairs breath away from changing carriers thanks to the nightmare of service received at this store. if you need help, go to the corporate store in SLC, or the newly established store at the mall in south salt lake, amber and Miguel are AWESOME. Do NOT , I repeat, DO NOT COME HERE TO DEWL WITH THIS DRAPER STORE!!!!!!

Never had worse help. Had a phone lined up then gunner ill advised me to cancel the order, then…read moreproceeded to tell me he couldn't actually restart it and help me complete it. Contact with Verizon has been useless all day.

I would like to thank the manager at Verizon for proving that Customers don't matter to Verizon. I…read morehad the worst experience and because of that I went to AT&T. What an amazing I just had with AT&T I will be moving all lines from Verizon to AT&T

DO NOT USE VERIZON!!!! they over charge and do random…read morecharges on just about every bill. customer service is AWFUL. waiting for my contract to end so I can switch back to T-Mobile

Ramon, the manager is really great. Unlike most males, he is fantastic at multi-tasking. He was…read morefollowing up with others in the queue and kept all transactions moving smoothly. And I'm not even a Verizon customer! I paid ~$30 bucks for them to transfer data from my old Samsung S8 to my new phone, a Samsung Galaxy S23 Ultra. And they synched my Samsung Smart Watch 6. Cheap at twice the price. I'm 69 and don't set up and transfer phones very often. It was worth the money and I found it very entertaining as well. Thank you, Ramon!

I went into the store, very friendly people! They welcomed me into the store instantly. I went in…read morebecause my phone stopped working and they helped me find out what I could do. This is one of the better stores ive been to!

Do not go here. They can't do everything an actual Verizon location can do. If you absolutely need…read moreto go in a store, go to the Jordan Landing location. I stopped going to the stores all together, i call *611 from my phone and talk to customer service. Customer service always takes care of me, and they'll mail new phones to you, you don't even need to leave your house (or apartment).

Manager Gordon and Marcos have been incredibly helpful with starting me on a new line from T-Mobile…read moreit felt like hanging out some friends these guys are super friendly and are happy to help the whole 9 yards 10/10

I felt the whole time something was sketchy but had already spent 2 hours their so went forward…read morewith my purchase. Luckily I called the Verizon hotline today and they took off so many charges from what the store was charging me. So many lies to get an extra dime. Have no idea why these people would be so cruel and rip people off. Shame on them!!! Best thing you can do is order online for honesty

Great service. Worked very hard to make things happen! Got…read morea new phone from them and went well,

Do not go to this store. They are not corporate Verizon store. They charge you a $40 dollar set up…read morefee per phone for transferring your phone data. They do not disclose this fee to you when they are setting up your phone. The employees there are rude and dismissive when problems arise. If you are trying to escalate a situation the manager the manger will dismiss your concerns and tell you he is busy dealing with other customers. Worst experience I have had with trying to set up a phone. Avoid at all costs. Go to corporate Verizon store or buy on line. DO NOT TRUST THEM!

Wow, what great customer service at the Verizon store at the District in Daybreak . Juan the store…read moremanager was friendly, professional and knowledgeable. Juan had a line of customers waiting but he was kind and attentive to each one. Such great customer service, Juan. Thank you for a great experience

This place was absolutely useless for hotspot or any technical information/support. Headed over to…read morea Verizon store and got amazing service.

Worst experience I have had in 30 years of working with a cell phone carrier. The bills are…read moreessentially a foreign language, and over the 6 months we were with them the bill was incorrect EVERY month! It's impossible to get through to customer service and when you do they are entirely unhelpful, assuming they don't hang up on you. ANY of the other carriers are a better choice!

Bree was amazing! I came in very confused and with many questions and phones that needed help. She…read morewas able to fix our problems fast and was nice while doing it! Thanks Bree