My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

Fantastic service, super knowledgeable, and fast. What a joy to work with an experienced…read moreprofessional. My husband was blown away by his speed and pleasant demeanor. Very grateful for this squared business service. Gold star ambassador for SLC, highly recommend.

I'm in SLC for just the weekend and dropped my iPhone 7 which damaged the screen and it started…read moreshowing some weird vertical blue lines. I saw that SLC Phone Repair had the best reviews in the area so I texted and Robert responded immediately! I set up a same day appointment and within 10 minutes of dropping my phone off, Robert fixed the screen and gave me good advice on how to make my next screen protector actually do it's job. Now my iPhone 7 is working perfectly and the screen looks better than it has in years. Thanks again, Robert!

Very quick service and friendly staff will definitely go back! I love this place they replaced the…read morescreen protection beautifully

Fast easy repair with very friendly staff. Highly recommend if you need a new screen protector fast!read more

This location is staffed with terrific people. Verizon is working so hard at improving their…read morecustomer service and streamlining their in-store process, and it really shows. Alexi was awesome - she was so personable and helped us lower our bill AND upgrade a phone. We really enjoyed our Verizon experience today. It was 100% better than trying to figure out all the changes in the online system by ourselves. Thanks, Sugar House Verizon!

Waited for 45 minutes to pay a bill. Then the person helping me left to go help someone else for 15…read moremin during the middle of our interaction. Crazy.

Great customer service Cesar is very understanding and easy to work with recommend to come by and…read moreask for Cesar

If I could give this place zero I would. It's awful. It's a waste of space. A good fish store would…read morebe more useful. It's a scam, I'm not even sure how it's legal. They charge like 300.00 extra per phone for accessories. They charge a 40.00 fee to set up a new phone. They charge 40.00 for a new SIM card, even though version only allows charges to be 5.00 to 20.00. The only way they stay open is by prowling on uneducated people. Avoid at all costs, unless you are looking to crash your car into something, then choose this Verizon

Wow, so glad to be leaving AT&T. Just left the Sugar House store where Tyler, the manager, told me…read morehe couldn't help me with a Number Transfer Pin. No help at all, he said "it wasn't his problem". That is one stellar customer service performance Tyler, congrats on making me feel even more confident AT&T is going down the drain. I will make sure everyone I know hears this and that my business account lines are terminated too.

I usually avoid cell phone outlets but wanted a replacement SIM card for my ATT/Pre-paid account…read more Popped in here and they gave me some good info about moving to an eSIM instead of the old SIM I had in the phone. Took about 5 minutes - No charge and I was out the door ! All good -

Wobot (Alvaro) is an awesome service, very fast, convenient and reasonably priced…read more Alvaro is an expert in what he does, and I will continue to bring my devices to him whenever I am in the SLC area.

Excellent technician, did a replacement battery in my iPhone while I waited. Saved money and time.read more

Felix was grest, I had an issue with my account, ; it was not set up properly. He help resolve all…read morethe problems. Greet job thank you.

This store seems to be poorly managed I have been given incorrect information multiple times…read morereturning to the store per the mangers and reps request and turned away again by reps for the same issue. The right hand obviously dies not communicating with the left hand. customer service I has been contradicting multiple time and multiple issues. My experience with AT&T has mostly been positive over the years but the experience with this store was terrible the customer is non exiting and the 4 times I've been in for the same simple issue and it has been all negative knowledgeable-0 customer service-0.