Exceptionally helpful expert at Leominster Cricket helped make transfer easy!read more

Great deals, phones, coverage and people! I highly this store and Cricket Wireless for all of your…read morewireless needs. They have Samsung, Motorola's, iPhones and have 5G access on all plans.

Not repaired in the time promised. Not repaired at all and missing some original components. Will…read morenot return again.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

Best Store And 5G Internet You Get More Deals I Love the store Also DIRECTV My Family Got The…read moreiPhone 15 Pro Max And They Got The Best Deals!

I went in to buy a new phone. They talked me into buying 2. There was a BOGO going on. This was…read morein April 2018. I HAVE YET TO RECEIVE MY $1000 THEY OWE ME. At least 10 visits to the store (over an hour each time), and over 30 phone calles....blah blah blah. 'We promise we will take care of this. We know its not your fault. Give us a little time" per Shannon, (the manager) and Jose. Well, it is now February with no money returned. I gave them more than enough chances to make this right. I have taken it to the higher powers. They ARE NOT A 'REAL' ATT STORE!!!! Only a retailer who sells their product.

One star is too high for this group of bumbling incompetent liars. This problem started at this…read moreparticular store, continued with AT&T's call center and ended back at the same store. They fully admitted their error but refused to take any responsibility and proffer the my they initially admitted I was owed. It started when the incompetent moron they employed in this store did not properly port my number over. Once I find the error I called their call center. The problem was fixed, they told me I'd get a refund for the 6 months of overpayment and a month on free service. The promised refund did not come. It took 4 more calls--over 2 hours each--for them to give me nothing at all. They opened two inquiries but closed them without any investigation. I was told to bring the bills from the other company to the store and they would get me the refund. Despite being my only option, I suspected they would do nothing; and I was right. I gave them the time line and was promised a callback with an update on the following Monday. They never called. I tried call multiple times but I sent to voicemail every time. Ironic that a phone store never answers the phone. I went to store and that's when everything fell apart. They began by going back on EVERYTHING they and the call center said. They blamed me for their errors and refused to take any responsibility. I was left without the promised refund and by being a feeling that they blamed me for their errors. DON'T GO TO THIS STORE. if you can get rid of AT&T.

Not much to review…read more I walked in. Told them what I wanted to do. They worked with me to get to that and weren't forceful with trying to sell my additional things. They did ask me if I was interested in additional services, but didn't pressure me when I said no. Great experience. Highly recommend it.

Brutal customer service. The guy didn't want to deal with my sound problem on my iPad, looked at it…read morefor literal seconds before calling it quits.

We had a new screen put on my daughter's iPhone and when we picked it up it had lines in the upper…read moreleft had corner. The young man working there said it could be be from condensation that was in the phone... seriously??? We will not go back there. It has since spread a little further.

I kept getting this "GPS not found" error on my iPhone 6. I couldn't use Waze or Maps and it was…read moredriving me nuts.r I bought a couple of cheap parts on amazon (GPS signal antenna and WiFi antenna) & Gokhan was able to fix my phone in like 30-40 mins. Works perfect now! Reasonable price too. Thanks so much Gokhan!

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.