They are so helpful in your choices and honest when something just isn't going to work. Although…read moresmall they have a decent selection of flowers and a ton of herbs

I can't say enough about their friendly and efficient service, helping someone who can't find…read moreanything, and frequently doesn't know what he's looking for.

Their service is amazing! The guys working there are knowledgeable and friendly. Always taking care…read moreof their customers!

This place is by far the best tool store I have been to in a while. The selection was great an the…read morecustomer service was above and beyond.

Used to be pretty bad with Items often out of stock - empty areas and hooks on shelves, items not…read morepriced. However, in the past year or so, has greatly improved with good inventory and helpful employees.

Be aware that online store deals and in-store deals are not the same. When you order online the…read moremerchandise does not come from your store. I found a snowblower online that had free delivery as a current promotion. I bought it from the store but they were not offering free delivery. If I had purchased it online it would have been shipped from a warehouse somewhere with free delivery.

Location location location. Perfectly situated across from town common. Once upon a time this must…read morehave been the go to place, unfortunately that was then, this is now. First what remains of the hardware side is literally covered in dust. A lot of dust. Decades of dust and everything that dust represents....neglect. So sad. Now the deli/meat case that a colleague raved about. Beef should not be grey, theirs is. Basic food handling is ignored e.g., no gloves while handling raw and prepared foods. Yuck. There are not even country store basics present. Again, this is what could be but isn't.

I love going into this store. It's the closest to time travel I'll ever experience. It's a time…read morecapsule of the early 1900's: fixtures, signs, counters. It carries a bit of everything from electrical components, movie rentals, paint, canned food, local produce, butcher shop. I think the subs area great, made to order at the butcher shop. It even has a pay telephone outside on the front of the store.

The guy that I spoke to on the phone was extremely rude. Told me to keep my money and said why…read morewould he help me when I was calling from another state about shingles. Extremely bad customer service. Too blunt and what a jerk.

Their tool rental is a joke. I rented the Bobcat mini excavator and used it for the entirety of…read morethe rental. I cleared a wooded section of my yard and did some digging. When they picked it up they were all sorts of mad because I scratched the paint on their new excavator.... It's like they didn't expect me to actually use the excavator. It's disappointing that if they own something that they consider to be a show piece that they even rent it out..... I've never encountered anything like this in all my years of renting tractors, etc..... I'll never go there again!!

I had an excellent response today from a very knowledgeable employee of this lumberyard. I have a…read morehard-to-find product, and he is going beyond the call of duty to look for it. I appreciate the extra effort and will report back. Either way, I'm already pleased with the high level of intelligence, and respectful listening (I am a woman, so frequently on the receiving end of 'mansplaining', even in the Northeast). Through endless googling and a snafu of odd business connections, I found them. I'm so glad I did!

Good prices, and friendly service. You can't even begin to touch the quality of stock, at the big…read morebox stores, either. And, they don't treat me like I am an idiot, because I have a uterus! Thank you for that. One of the yard guys is my buddy, now. My goodness, he is helpful and friendly! I got what I wanted at a fair price, and I get treated well, every time I go in. There is nothing but sunshine and daisies from me.

My very thoughtful friend bought me a gift card to Tractor Supply in Orange, MA as a Christmas…read moregift. So I went there and tried to buy something with it. The employee at the register scratched off the back for me to read the number. He scratched so hard that a couple of the numbers weren't readable and so the gift card couldn't be redeemed. None of this was my fault, but the rude manager lady who came up to try and help this kid said I'm out of luck. I said none of this was my fault and they needed to let me have the merchandise after taking the money from my friend who bought me the gift card. She refused. Rudely. Then her manager, Mike came to the register and he said no as well. What a waste of money for my friend who was just trying to do something nice for me. That store sucks. I always have a bad experience there. I'm never shopping there again. If you're the farming type and live near Orange, MA, I highly recommend Greenfield Farmers Cooperative Exchange. Their selection is much bigger and their prices are WAY lower.

Excellent resource for all things farm. Chicks in the spring, wood pellets on the winter and…read moreeverything in between. Tools, fencing supplies, welded panels, feed and much more. Staff is super friendly and always helpful. They are trained well on how to positively interact with their customers. Highly recommended.

Extremely helpful and knowledgeable staff. Love the service and advice I get there. Also, they…read morealways fix our mower and offered tips on how to take better care of our mower. This city kid needs help!

I bought two bales of Semican mulch from this store. According to the packaging, this much is…read moresupposed to contain "virtually no noxious weed or crop seed." A few weeks after I spread the mulch on my garden a healthy crop of oat grass sprouted where I had spread the mulch. I called the store about the problem and the store representative blamed the problem on me, saying that I did not apply the product correctly. That is untrue. More importantly, the store representative refused to allow me to return the second unopened bale because I had not kept the receipt for the product. Very disappointing customer service from a store that sold a clearly defective product and refused to take any responsibility for doing so. Customers beware.