Do not go here! They will commit fraud by lying to you about capability of products then refuse to…read moretake the item back. They did this to an 85 yr old woman and jeopardized her health. I will be filing a complaint with the bbb as well as filing a lawsui against them for their fraud. Tcc had the chance to fire the incompetent employee and set things right but has refused

Was fast, in and out in about 1 hour. Very responsive and knowledgeable!! I needed my phone same…read moreday due to using it for work and found Indy Cellphones by my work. Was able to go there and get my phone the same day and everything works as new! Would recommend to everyone at my work!

From the owner: Started in 2015read more

Several staff are either intentionally deceitful about their services/pricing or unaware. Either…read moreway, they are unable to help correct these mistakes and the customer pays (literally) the price. Was told DirectTV was free for 14.days and credit card was needed to make initial account but would NOT be charged until after the 14 day trial period. Wrong. You are charged within a couple of days. You can get a refund if you decide not to keep within the 14 days but have to call Direct TV for it. Also told me fiber internet would be $45 for two years and then $65 after that, so I switched to them to save money. My first bill shows the service is $70. ...the same cost as the previous service provider I had. I went in to have it corrected, and was essentially told I could contact their loyalty number to get the price corrected to $47, which is NOT the price I was told, but they say, is the best they can do. Would NEVER do business with them again. Unethical and untrustworthy. If you are given a price, make sure you get it in writing with all details asap. The business model is "tell them anything they want to hear to get them to say yes."

I would give a negative number if allowed. I went in for a new phone. I told them I just wanted a…read morenew phone and not to change my plan. They told me they had to change it to get the new phone but that it lower my costs after all the promotions and discounts. I wanted printed out of all the promotions and discounts. They said it would be sent to be by email. When I checked it, the costs had increased. They said well all the discounts etc. haven't kicked in. New bill came and it still hadn't done down. Went back to the store. Again the runaround. I called ATT customer service and the lady who helped me admitted they screwed up my plan and I would be paying almost a $100 a month more. She said the reps only care about getting their commission. She said she has fixed my plan back to the original which I plan to verify. I WILL NEVER GO BACK TO THIS STORE AGAIN. I have been with AT&T for many years but honestly have been thinking about switching to another vendor. I was lied to both by the salesperson and the manager of the store.

What's not to like about about this CPR Cell Phone Repair location? My experience was flawless! I…read morecalled and texted and received a VERY timely response. I explained I had very annoying, inconvenient and disrupting popups and malware. I drove to the location and felt comfortable as soon as I entered the door and saw Blaney's smile! I entrusted my cellphone to her and she informed me when the service would be completed. IT WAS COMPLETED IN THAT TIME PERIOD! Blaney saw me parked out front in my car and even walked out to let me know the cellphone service was complete. MY DEVICE IS NOW THOROUGHLY HEALED OF THE UGLIES. Blaney, knowing I'm an older woman and that I drove from out of town, gave me specific directions to get back on the interstate. She's the best!!! Thank you, Blaney.

After wasting nearly FOUR HOURS with Microsoft and Dell Techs, I was advised by Dell to ship my…read morelaptop at great expense to them, wait 7-10 days, then pay shipping and repair costs for bluetooth card replacement. I took my laptop to the Seymour, Indiana store and it was repaired in 40 minutes at a minimal charge of $60. The big tech folks were trying to install a driver for Windows 10 and I have Windows 11. The problem was diagnosed before I left the store!!!

I was assisted by Caroleena at the Bloomington, IN Geek Squad. She solved my issue with my HP…read morelaptop that I purchased at the store within a few minutes. Caroleena's professionalism and assistance should be noted and appreciated. This occurred I think on Tuesday or Wednesday on July 7th or 8th, 2026. Steve Smith

My Ex ordered a Starlink Wall Mount bracket online from Florida and checked the box to be able to…read morepick it up from this store. Apple's Map app GPS lady directed me into the parking lot via Seventh St and I found multiple handicapped parking spots available right in front of the front entrance. Yay! I went into the store and the helpful guy manning the front desk kiosk directed me to the cashiers up front for my pickup. The friendly young cashier was about to go do something else, stopped, and came back to help me. She found the order, verified my identity and handed over the box. Easy peasy! Thank you very much Bloomington Best Buy. You were much better than my last two Best Buy encounters in Avon and Greenwood.

i got my screen fixed on my iPhone 13 very affordable and fast I definitely recommend anybody to…read moreget their devices fixed here!

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

Hi Chris - I was setup with a "free" trial of internet air for a month by a former employee back in…read moreAug/Sept, returned the equipment and then was charged over $130 for the "free" service. I have spent months trying to get this resolved, have been sent to literally ten different ph#s (two of which they sent me were to disconnected numbers). Connor at the branch has been great, but his form to correct this was denied. So for a family that spends over $600 a month with AT&T, I find it ridiculous that I now have to consider pulling all our accounts that we have had for at least a decade over this. It makes no sense to me for this to be happening. Now I have been sent to collections for the first time in my life and at this point I will definitely consider leaving AT&T.

I absolutely cannot thank Kory and his staff enough today for the assistance on figuring out a…read moreweird account issue! Informative, assistive, patient and very much an advocate for his customer, Kory was able to get my situation handled after dealing extensively on the phone with AT&T's customer service. Additionally, he answered all of my questions in upgrading to a new phone, discussing features, tips and tricks on adding to the account soon. Again, thank YOU Kory and your staff for being rockstars!