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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

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    2 years ago

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    AT&T Store

    AT&T Store

    2.0
    (11 reviews)
    18.1 mi
    $$

    Several staff are either intentionally deceitful about their services/pricing or unaware. Either…read moreway, they are unable to help correct these mistakes and the customer pays (literally) the price. Was told DirectTV was free for 14.days and credit card was needed to make initial account but would NOT be charged until after the 14 day trial period. Wrong. You are charged within a couple of days. You can get a refund if you decide not to keep within the 14 days but have to call Direct TV for it. Also told me fiber internet would be $45 for two years and then $65 after that, so I switched to them to save money. My first bill shows the service is $70. ...the same cost as the previous service provider I had. I went in to have it corrected, and was essentially told I could contact their loyalty number to get the price corrected to $47, which is NOT the price I was told, but they say, is the best they can do. Would NEVER do business with them again. Unethical and untrustworthy. If you are given a price, make sure you get it in writing with all details asap. The business model is "tell them anything they want to hear to get them to say yes."

    I would give a negative number if allowed. I went in for a new phone. I told them I just wanted a…read morenew phone and not to change my plan. They told me they had to change it to get the new phone but that it lower my costs after all the promotions and discounts. I wanted printed out of all the promotions and discounts. They said it would be sent to be by email. When I checked it, the costs had increased. They said well all the discounts etc. haven't kicked in. New bill came and it still hadn't done down. Went back to the store. Again the runaround. I called ATT customer service and the lady who helped me admitted they screwed up my plan and I would be paying almost a $100 a month more. She said the reps only care about getting their commission. She said she has fixed my plan back to the original which I plan to verify. I WILL NEVER GO BACK TO THIS STORE AGAIN. I have been with AT&T for many years but honestly have been thinking about switching to another vendor. I was lied to both by the salesperson and the manager of the store.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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