CPR stands behind their repairs. My son's phone was repaired but had persistent issues. They went…read moreabove and beyond to make it right. Thank you so much to the manager Daniel Munoz and his associate (sorry I didn't get your name) for your help.

Good people who worked thru a mess caused by T-Mobil and their insurance company. The young lady…read morein the front was pleasant and kept her chill w insurance company while owner found a workaround to get my phone fixed.

Consumer beware - they fail to explain ALL term, pricing and conditions. NEVER trade in your phone…read morein through an AT &T store. Do yourself a favor and go to the Apple Store for any trade-ins and purchases!

Completely disinterested, apathetic and unhelpful staff. Couldn't answer questions about the…read moredifference in models, never smiled or looked at me one time while I was there buying a very expensive phone. There were 3 employees and I was the only customer in the store. Totally lacking in any form of customer service. I will never go back to this location.

Great! They replaced the back of my cell phone and it works great. very happy with the repair. I…read morehighly recommend them.

absolutely great customer service! my phone was fixed in just a few minutes at a great price…read more.. highly recommend!!

Totally recommend this place to fix your broken phone, haven't we all had this issue at one point…read moreor another. They were very courteous and service was fast. Also you can shop for other goodies while you wait! My new go to place for phone damages or accessories!

Sent my iPad to have the screen replaced, using Groupon. It's now been 3 months and I don't have my…read moreiPad back.

I have been loyal AT&T customer for over 14 years. I have AT&T Wireless, DTV, Internet and spend…read moreover $600 per month. Came into this store and worked with Ted. Wanted to buy my 80 year old mother a phone that was easy to use. He sold me on the Samsung Galaxy with easy option. Spent over $600 on phone and charger. Turns out the phone was not even close to being easy and when I came back the next day to return it, I was told i would have to pay a $35 restocking fee. When I explained the situation and asked to have the fee waived the manager Tray said no it could not be done. I told the sales guy how unhappy i was that AT&T would not do me the favor of waiving the fee he said he was shocked and if it was his business he would do it gladly. As a matter of principle I will now move my business to Verizon. When I explained this to the sales rep , he said that I would probably be able to save some money with Verizon and they would probably appreciate me more as a customer. Shocking that he would say that. Proves that AT&T has lost its direction and no longer cares. Update: It appears that AT&T does care. Much to my pleasure I received a call today from an AT&T executive who was genuinely concerned when he read my post. He explained that the situation and the way it was handled was not the way AT&T does business nor is it acceptable. He was very gracious and vey professional. I'm glad there are people like this in leadership at this company who can help train and develop management. He offered to work with me to make this right. I am very appreciative that AT&T leadership understands that they are in the people business and that customers are valuable.

Horrible management and association. First of all the associate give us wrong colors of phone. Upon…read moreopening it they want us to pay 55 dollar. Then they says manager can only do this. It's has been few days everyday, we tried to get hold of the manager he is not available. Earlier they keep saying manager is coming next day and we came he is not available. They won't even give the manager full name or contact. All me his namr Mike. The best part web under account showing correct color but box stated black.

Listen to Vinay O.'s review of this place. If I could give 0 stars, I would…read more I sent in my desktop computer because the RAM recently failed a boot cycle, which fried the SSD to the point that it could not have been repaired. After doing my own research, I decided that it would be best if I send in to a 'professional' to get it replaced and have the set up done. Once I got it back, everything ran considerably slower - The boot times went from a couple of seconds to 5+ minutes. I had to do my own research to discover that when they put in the new SSD, that was all they did. When they set up the new OS on my computer, they did not even bother to initialize the new SSD. That means that my computer was completely unaware that my SSD even existed. So for about 1.5 weeks, my computer has been running everything on the HDD, which even the most clueless of computer owners know is not right. It took me 30 seconds of googling to discover the proper procedure to follow in order to actually repair the issue from start to finish, and these guys managed to take about 2 weeks to do it, and they did it wrong. Find somewhere else to get your expensive electronics fixed, because these guys do not know what they are doing. Also the place reeked of sewage.

Came in to the store cause i broke my phone at work they got me in and out in under 20 minutes and…read morewhere extremely polite and nice. Highly recommend this store, and Sups the employee there was amazing she got me takin care of in a flash.

Great service very professional the salesman really worked with me would recommend! Thanksread more

From the owner: The Fix, located inside a McKinney, TX Walmart, offers fast, affordable repair services for…read moresmartphones, tablets, smartwatches, laptops, and gaming consoles. They use high-quality parts, offer same-day service when possible, and provide a warranty. In addition to repairs, they sell protective accessories and AKKO phone insurance.