The store was clean and modern, the staff was friendly, and the iPhone cracked screen repair was…read moredone the same day. BUT....there was a critical problem with the process. They failed to tell me that they were replacing the screen with an aftermarket, non-Apple screen. They didn't explain that there was an option, any difference between the 2 products, what an official screen would cost - nothing. I got home and immediately noticed the colors looked off and did the research to understand what they had sold me. When I called they essentially said they "figured I'd want the cheaper option." It's clearly an inferior screen with noticeably worse lighting, everything is super bright and cool. To make matters worse, I then learned the Apple Store offers the screen replacement with an official screen for the same price they charged me for the 3rd party screen. I guess shame on me for not doing the research in advance, but maybe don't assume everyone knows what the hell an aftermarket screen is. Their response was essentially "sorry", and their corporate support was a notch above useless. Buyer beware.

Daniel was awesome! He fixed my issue and he was super kind. Incredible customer service!read more

Incredibly fast service at a fair price! My phone got wet, because I'm an idiot, then got locked…read morein a reboot cycle doom loop. He fixed my phone while I had breakfast next door. Absolutely life and sanity savior!

Awesome service. Quick turnaround. Installed my screen protector as well. Best dudes in townread more

Hamza was amazing, friendly and efficient. Store is cleans organized. Highly recommend!read more

From the owner: A One Wireless offers fast, same-day phone, tablet, laptop, console, and smartwatch repairs with…read morefree diagnostics. Most repairs are completed the same day, and many screen repairs take as little as 20 minutes. We also buy, sell, and trade unlocked phones, iPads, MacBooks, and more—plus carry cases, chargers, and accessories. Visit us for affordable, professional tech repair you can trust.

The thing we wanted was to convert a prepaid phone number to a postpaid. We had gone to the AT&T on…read moreClearview and were told they couldn't do it. Called customer support and was told the only way to convert to postpaid was in store. So this time we called ahead to the Veterans store. They said it's possible. When we first got here, the place was very busy and we had to wait a while. That's not too big of a problem. They were nice about walk ins. When our turn came, we explained our situation and at first the person said they couldn't do it or didn't know how. At that point we literally were tempted to leave our carrier AT&T for good cuz of the discrepancy between what we were told in store versus customer support. But someone went back and asked and Ms. Carla Stamps came out and said she could help us. All of the issues were handled by her with no problem. She was generous and helpful and we are very thankful for the help. Someone should give her a raise because AT&T almost lost a customer if not for Carla.

WARNING: DO NOT TRUST AT&T PROMOTIONS -- THEY GOT OUR BUSINESS AND THEN REFUSED TO FIX THEIR OWN…read moreMISTAKES If you are considering switching your business to AT&T because of one of their "amazing" promotions, THINK TWICE. Our company moved SIX lines from Verizon to AT&T because AT&T offered us an extremely attractive deal: lower monthly bills and new iPhone 17 Pro Max phones. We trusted them. We switched all six lines. That was a mistake. One of the six phones AT&T provided was an iPhone 17 Pro instead of the iPhone 17 Pro Max that was ordered and promised. We immediately contacted the AT&T manager handling our business account. AT&T agreed to correct THEIR mistake and send the proper iPhone 17 Pro Max. Then AT&T screwed up AGAIN. AT&T SHIPPED THE REPLACEMENT PHONE TO THE WRONG ADDRESS. The replacement iPhone 17 Pro Max was NEVER delivered to us. Because AT&T sent it to the wrong address, the package was automatically returned to AT&T'S OWN WAREHOUSE. We never received it. We never lost it. We never had possession of it. AT&T GOT THE PHONE BACK. And FOUR MONTHS LATER, AT&T still refuses to resolve the problem. Their excuse now? "The 30-day period has passed." Are you kidding me? WHO CAUSED THE 30 DAYS TO PASS? AT&T did. AT&T provided the wrong model. AT&T shipped the replacement to the wrong address. AT&T received the undelivered replacement back at its warehouse. AT&T then failed for MONTHS to properly resolve the situation. And now AT&T is trying to use its own 30-day policy as an excuse to avoid fixing a problem entirely created by AT&T. Their "solution" is insulting: return the phone we have and spend approximately $1,500 to buy another Pro Max. So apparently AT&T makes the mistakes, AT&T wastes four months, AT&T gets the replacement device back -- and the CUSTOMER is expected to pay $1,500 to solve AT&T's problem. Absolutely disgraceful customer service. This is exactly why customers need to be extremely careful with AT&T promotions. The promises sound fantastic when they are trying to convince you to leave another carrier. But what are those promises worth when AT&T refuses to honor them after you have already transferred your lines? We transferred SIX BUSINESS LINES from Verizon based on what AT&T promised us. They got our business. They got our six lines. And when something went wrong because of THEIR OWN ERRORS, we got four months of excuses, wasted time, and "there is nothing we can do." There IS something AT&T can do: TAKE RESPONSIBILITY AND HONOR THE AGREEMENT. We are not asking for a free upgrade. We are not asking for something we never ordered. We are asking AT&T to provide the iPhone 17 Pro Max that was part of the original agreement and that AT&T already attempted to send before shipping it to the wrong address. This should have been an incredibly simple problem to fix. Instead, AT&T turned its own shipping mistake into a four-month nightmare and is now attempting to make the customer financially responsible for it. DO NOT blindly trust AT&T sales promises or promotions. Get EVERYTHING in writing. Save every email. Save every tracking number. Screenshot every offer. Document every conversation. Because based on our experience, once AT&T gets your business, those wonderful promises made during the sales process may suddenly become much harder to honor. AT&T made the mistake. AT&T got the replacement phone back. AT&T failed to resolve it for four months. And AT&T now expects the customer to pay approximately $1,500. Completely unacceptable. If this is how AT&T treats a business customer who transferred SIX lines to them, potential customers deserve to know about it.

I inquired on Yelp. Answered my questions that I had . Gave a quote based on the information I gave…read moreand fixed my issues same day!

I had my phone serviced the day prior at 4:30-5pm on 1/13/26, about an hour before closing, so when…read moreI got the phone I didn't have much time to verify anything and left on good faith that all was good. The day after, I found out they sell "genuine" Apple product parts that aren't actually bought through Apple (yes, I was verbally told this), which means they aren't truly genuine. I contacted Apple while sitting in iSupply to confirm, and Apple told me the parts are most likely not genuine if they're not clearing the second screen. I cannot authenticate the camera or screen now because they cracked my original screen during the camera repair and replaced it without letting me know, so my screen isn't authentic either, which I find unacceptable considering I only came in for a camera replacement due to a busted camera lens. Now my screen has this washed out look to it, and it can't even handle the blacks of the screen correctly as it shimmers, and it gives me a headache looking at it. If you're going in for a repair, be aware: you cannot authenticate, which means no proper calibration and a lower overall phone value. That is my warning to anyone coming here for an Apple repair. Just go to Apple and get your stuff properly certified. Yes, I am irritated, but I am fair. The workers are cool; the experience sucked. Do not claim to sell "genuine" Apple parts if they can't even clear the authentication process. Now I have a permanent pop-up in my settings asking me to authenticate, which I can't do since the parts aren't real. One last thing: it's cool that the owner offered to replace my screen for free again, but it's pointless if the parts aren't real because I still can't authenticate, so I'll leave it at a one-star and move on, looking at my screen as a constant reminder not to go to third-party repair shops. Hope the $230 was worth it to lose a future customer. Don't break people's products and replace them with cheaper, low-quality parts and call it a day.

Quick, friendly, and effective! Phone broke and they fixed the screen within an hour. Weekend saved!read more

Always fast & reliable. Very affordable in CBD area. The service is top tier. Customer service is…read morealways great!!!

The service at the Orchard in Carencro was top notch. The tech was able to find the issue and…read moreexplain it perfectly. The only issues I had in the replacement process was calling and dealing with apple. The Orchard went above and beyond. I just wish apple did business the way the Orchard does. The Orchard knows customer service and apple can't figure out what 3 to 5 days actually means. I would recommend The Orchard in Carencro way before trying to get help from apple customer support. The Orchard may service apple but The Orchard far exceed apple's customer service!

From the owner: An Apple Authorized Service Provider is a business approved and selected by Apple to sell, service,…read moreteach, or repair any Apple product. At The Orchard, we use genuine Apple parts so you can know for sure that your iPhone, iPad, or Mac will be repaired just the way Apple would. No appointment necessary. We accept walk-ins anytime during our business hours!

Went here recently to get my 14 pro max fixed the guy helped me out and gave me a great deal also…read morehad me out in no time

I thought my iPhone was done for but the wonderful people at this store were able to fix it good as…read morenew! Not only did they fix the scratches and cracks, they were able to get it running faster and better than before! The employees were extremely helpful and knowledgable and answered all my questions. They were also very friendly. Def recommend anyone to go here!

So I spent $230 to get my screen fixed on my phone just for it to still not work they tell me the…read morescreen I got is not an iPhone screen an it lags ah lil bit then it will stop man my shit still the same like I can't be on my phone more then 4 minutes with out it freezing on me for 15 minutes it's bull shit it's what I call it I don't suggest nobody to go here an get there phone screen fixed!!!!

From the owner: "Discover the Ultimate One Stop Shop for Phones, Toys, Repairs, and More! We offer the latest toys,…read morecutting-edge phones, phone repairs, accessories, and more. Delight your little ones with a wide selection of toys. Stay connected with advanced smartphones. Our expert technicians provide efficient phone repair services. Enhance your phone experience with trendy accessories. Enjoy the convenience of finding everything under one roof. Customer satisfaction is our priority. Visit us today for endless possibilities!"