Horrible customer service. They took one look at the Brand New GoPro I purchased from Best Buy and…read moresaid "This is past the warranty date, so we are not even gonna look at your camera." The NEW camera that I bought from Best Buy... they didn't even do a quick diagnostic to see if it was something simple to fix. I will never purchase anything from Best Buy again.

I ordered a stackable washer/dryer, and prepaid for installation. When it arrived, the two…read moreinstallers said they couldn't do it. With no reason given. I called Beat Buy and they basically said they can't do it. Now I have to pay a contractor to install it. An expense I didn't plan on. Here's the kicker. When I called and ordered the unit, I described in detail what needs to happen. bust Buy said no problem. Guess what? It's a problem. I would advise everyone to get appliances from Best Buy. They don't stand buy they tell you

Everybody in the store was very helpful. The manager ended up helping me. He was great too. I'm…read morehappy I stopped in.

Apple Store - Lincoln Road, Miami Beach Overall:…read more Cleanliness: Service: (Thanks to Javi!) Quality: Efficiency: Value: I stopped into the Apple Store on Lincoln Road today and left with mixed feelings. The store itself was spotless by most retail standards--but by Apple standards, it felt a bit shuffled around. Smudges on the display tables, cluttered merchandise, and idle employees made the space feel slightly off-brand. It wasn't dirty, just not Apple-polished, so I'm giving cleanliness three stars. Service, however, was completely redeemed by Javi. After passing three or four employees who didn't greet me or offer help, he appeared with a genuine smile and presence that made all the difference. My question about cables was long and confusing, but he patiently listened, clarified what I meant, and offered clear, money-saving solutions. He wrapped up by welcoming me back and ensuring I'd be helped if I needed more assistance--exactly the kind of thoughtful, human service Apple is known for. Five stars for Javi alone. Quality is classic Apple--no complaints there. Efficiency, though, was lacking; had anyone approached me earlier, I could've been in and out faster. Even the security guard was glued to his phone, which didn't help the impression. Value was solid at four stars, mainly because of the support I got from Javi. Final note to Apple: the Lincoln Road store used to embody the "warm welcome" culture Apple built its retail empire on. That spark feels dimmer now. Javi brought this visit from a two-star to a three-star 'overall' experience, but a few more engaged team members could have easily made it a four. Final Rating: 3 out of 5 stars -- Room for improvement, but Javi saved the day.

I did not have a good experience here. I dropped my phone and it spread from a crack to a black…read morescreen that appeared suddenly after functioning for several weeks. I took it to IWireless (can't remember whether it was a Thursday or Friday) he said he would order a screen and have it ready by Monday at 3. I called after 3 and he said it would be ready in a few hours so got there around 8 pm. He was nice enough to loan me a phone so I could download contacts and make calls so I thought "what a nice guy." On Thursday the same week, I was waiting for an uber and sitting on the curb and dropped the phone again. It was about a 3 inch fall at most and the screen had a very large shatter at the bottom and immediately went to half black screen with colored lines. I figured they must have a warranty, so I took it back Friday only to find him, shaking his head, and saying there was nothing he could do. Since I have had that phone 4 years, dropped it before from much further and it had not cracked until I took it there the first time, I can only assume that it was the cheapest possible screen. I only reflected on them not offering a warranty after going to Geek Squad where they were shocked and mentioned that all repair shops offer some sort of warranty. So all I can say is the "nice guy" was not such a nice guy after all. Buyer Beware. I would never take a phone back there and expect a quality fix. Buyer Beware.

I had a fabulous experience with IWireless Miami!…read more I cracked the screen on my iPhone and there were many options for repair on the beach, but IWireless was open the latest and replied to my request for a quote within minutes. I dropped my phone off to them on a Saturday night around 7:30pm and it was fixed in less than 15 minutes! The staff is friendly and their prices are fair - definitely recommend for any phone repair services in Miami Beach.

Came in with a completely shattered iPhone screen and they fixed it in less than an hour! The staff…read moreat iPhone Repair Xpress on Washington Ave in Miami Beach next to tatoo shop, on the same side as crunch gym, they were super professional and the price was very fair. Best phone repair shop in Miami Beach hands down. Highly recommend!

The owner sold me a used iphone 11. He said he would buy it back if I wasn't happy. He said not at…read morethe price he sold it to me but that he would buy it back nonetheless. I went to the apple store they said the phone doesn't have a matching IMEI number. I went back to the owner and said can i please sell you back this iphone as you indicated to me yesterday when I bought it. he said no. He lied to me. The store smells and it looks like a third world country. I didn't even feel safe being there. There are soo many of these iphone repair shops and I would suggest you don't go to this one unless you want to be ripped off.

These guys are scam artists. Buyers beware:…read more They advertised a phone sale during Black Friday on eBay, during which, they advertised a flagship android phone for $300 less than market value. Excited about the deal, I made a purchase, and decided to skip out on other Black Friday cellphone deals (like the pretty decent $250 Target store credit with iPhone Max purchase deal). After two weeks (when the phone was supposed to arrive), they cancel the order, without any explanations. When I check again, the store is selling the same phone for $200 more. Wtf. Now I missed out on a $250 Target deal to buy a new iPhone. Fuck these guys, absolutely atrocious assholes

Horrible place to do business, over priced no warranty no refunds no exchange . Is this America ?…read more Don't even mention repairs , I took my phone to be repair , they repair what it was broken but they broke something else on the phone, so I took it back, they ask for a recipe that I never got, but they said they will still repair it, when I went to pick it up they charge me for something they broke, bc they said the person that does the repairs charge them. Way to go doing business that way I paid and I left. DO not go to this place , they have a few on the beach so be careful. I wish I could give them no stars at all

It's closed, for lease sign on the door. This location is closed, there is a for lease sticker on…read moredoor

I broke the screen on my iPhone X. My sister broke her iPhone X screen. So I needed to get two…read moreiPhone X fixed ASAP! I looked around on Yelp and found this highly reviewed place and called and asked if they could fix my phones. They were fortunately having a special and were able To see me that day and have my phones ready. Unfortunately I was super busy for about a week and kept missing them. So today I asked if they could see me and even though they were going to close, they kept the store open for me to come in and get my phones fixed!!! Now I can type again and have a beautiful lovely screen! They even added some screen Protectant glass and have a 30 day warranty if there are issues due to installation. I'm so happy! Thank you Rafa and Matt!! You guys are so awesome, nice, and fun. I hope my phone never cracks again but if it does I'm definitely coming to you!