Best customer service by store manager, Josh, today. Due to some weird issues with my phone, I…read morehad to spend a chunk of time here today. Josh made it bearable. Knowledgeable and great attitude. He made a frustrating situation actually pleasurable.

THIS IS THE WORST STORE. DO NOT COME HERE. they have been charging me 4 extra lines that we do not…read moreuse for the last 5 months, I went to a different t mobile store and found out this store works off commission and are screwing you over!! they are making money off of you!! this is a 3rd party store who works off commission and get you the most expensive plans they can to scam you. a bunch of scammers!!!!! the manager is behind it all.

I recently had the screen on my iPhone 17 Pro Max replaced through my Assurant insurance claim at…read moreCPR Cell Phone Repair in Missouri City. They installed a genuine Apple display, properly calibrated it, and the repair maintains my Apple warranty--they did not use a generic replacement screen. The repair was completed in about an hour and a half, exactly as promised. Alisha and Marcius provided excellent customer service throughout the process. They were professional, knowledgeable, and kept me informed every step of the way. I highly recommend CPR Cell Phone Repair in Missouri City for anyone needing quality phone repairs.

Alicia A. has the worst customer service. very unprofessional. I will never go here again. I don't…read morehave the young man who helped me name but don't let him touch your phone.

Dropped off my phone at 1pm for a screen replacement never got a call back or anything they still…read morehave my phone.

Fast and easy, competitive pricing. They fixed my phone screen while I was waiting! Feels brand new…read more:)

I came in yesterday to get a new phone but the deal they had wasn't such a good deal. So I went to…read moreBest Buy and bought my phone and brought it to tmobile to get it set up since I have tmobile cell service. I came in checked in and asked to use the restroom (there was no customer restroom and no places by would let me use the restroom so I just went back in hoping it wouldn't take long). I get in and had to recheck in even though he said he would leave me on the list. 25 minutes later still no service or restroom so I'll try a different T mobile hoping for better service.

Asfand is the best he worked on our phone until he found the issue! Great customer seeviceread more

Worst customer service. Didn't even get up from their chairs to help us & told us to look online…read morefor the device we wanted to see the features. Couldn't even help us.

Horrible customer services from STORE MANAGER & SALES REP!!!…read more If you want to be treated it right and be helped to get information on the differences between devices (phones) This is the wrong store to go!!! THE SALES REP: When I said that I was looking for an iPhone all she did was to point it out where iPhones where located, she didn't even took the time to asked for my number to look it my account to have an a idea that I'm a Verizon customer. MANAGER: When I request the manager to provide me a copy of how much I would have to pay for iPhone XS and XR, so I can have an idea Which to buy her answer was "you see this price made the math" Also I asked for a hard copy of each of these phone's spect the manager told me to google it ! On top of that, I had a conversation the night before with a Verizon rep (online) the night before where they offered me a deal so I can upgrade my iPhone, they even provided me a references number which I show it to the Store manager and she said that whoever I spoke from Verizon was lying Since all they want is to keep me as a customer... I call back to Verizon customer services, provide them the references number and explained my bad experiences at this locations. Surprisedly, they were able to find the conversation and the deal they offered me. Who's is lying them?? Sucks, just waste part of my Saturday... Now I have to file a complaint with their corporate, I've been with Verizon for so many years and never experienced a pretty woman moment until today

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

Cameron and Muzzi 10/10 support helped me get the new iphone 16 , amazing support. I went home happyread more

I went in today and was welcomed right away by Felix. I was interested in getting an upgrade and he…read morethroughly walked me through all of my options and was very knowledgeable about the products. I didn't feel pressured to get something I didn't want, he found exactly what I needed as a professional social media influencer! The service was amazing and he was extremely kind and welcoming. He even took the time to walk me through the transfer, payment options, and setting up my new phone! I highly recommend this location and thank Felix for his amazing customer service!

Gabby was awesome . She was very polite and knowledgeable. She suggested that once I did my auto…read morepay and it was received I should come back and see her to look about changing my phone. I was very satisfied with the service She offered

From the owner: Visit the T-Mobile store in Houston and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7414 S Sam Houston Pkwy W Ste 106 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

BETSY ROCKS. I had a problem with my 5 years old phone,…read moreSamsung Note 9. And I wanted to transfer my info to my new Samsung 25 Plus, but the old phone was glitching and could not transfer anything. So, I walked into this store on Wednesday 5/29/2025 at 2pm. Here come Ms. Betsy, she spent hours trying everything in her power get both phones to connect and communicate. Finally, she was able to transfer everything to the new phone. She was patient, knowledgeable, courteous and professional. this young lady is an asset. I also want to thank Jesus for being helpful and courteous. I also was impressed by the security officer on site. He was bringing chairs form the back for customers to sit while waited to be served. Thank you Betsy. AAA+++

Crazy hot in Houston. This XFINITY store is next to CiCi's Pizza on Wilchest and 59 Freeway…read more Location is perfect. Let's get started by walking in. The security guard looked sleepy sitting in the corner. I think it's better than looking at the phone. There was no signup list. I got serviced right away. Anyone comes after me had to check in with the employee who was helping me. It's nice to get attention right away. But, hey, you're with me. Stop getting their names while I was being served. What happened to other staff? They were busy with customers too. Ok fine. I give in. Not coming back. No, I'm not gonna give him 10, either.

Prices and prompt service. I have been dealing with Sunny for years. I would recommend him to…read moreeveryone.

I've come to Sunny's since I was a kid for all my watch repairs and battery changes. He's such a…read morenice guy and always provides fast and quick service! They also have a wide selections of chains, watches and pendants. I would recommend him to everyone.