I recently had the screen on my iPhone 17 Pro Max replaced through my Assurant insurance claim at…read moreCPR Cell Phone Repair in Missouri City. They installed a genuine Apple display, properly calibrated it, and the repair maintains my Apple warranty--they did not use a generic replacement screen. The repair was completed in about an hour and a half, exactly as promised. Alisha and Marcius provided excellent customer service throughout the process. They were professional, knowledgeable, and kept me informed every step of the way. I highly recommend CPR Cell Phone Repair in Missouri City for anyone needing quality phone repairs.

Alicia A. has the worst customer service. very unprofessional. I will never go here again. I don't…read morehave the young man who helped me name but don't let him touch your phone.

Dropped off my phone at 1pm for a screen replacement never got a call back or anything they still…read morehave my phone.

Fast and easy, competitive pricing. They fixed my phone screen while I was waiting! Feels brand new…read more:)

I came in yesterday to get a new phone but the deal they had wasn't such a good deal. So I went to…read moreBest Buy and bought my phone and brought it to tmobile to get it set up since I have tmobile cell service. I came in checked in and asked to use the restroom (there was no customer restroom and no places by would let me use the restroom so I just went back in hoping it wouldn't take long). I get in and had to recheck in even though he said he would leave me on the list. 25 minutes later still no service or restroom so I'll try a different T mobile hoping for better service.

Asfand is the best he worked on our phone until he found the issue! Great customer seeviceread more

Worst customer service. Didn't even get up from their chairs to help us & told us to look online…read morefor the device we wanted to see the features. Couldn't even help us.

Horrible customer services from STORE MANAGER & SALES REP!!!…read more If you want to be treated it right and be helped to get information on the differences between devices (phones) This is the wrong store to go!!! THE SALES REP: When I said that I was looking for an iPhone all she did was to point it out where iPhones where located, she didn't even took the time to asked for my number to look it my account to have an a idea that I'm a Verizon customer. MANAGER: When I request the manager to provide me a copy of how much I would have to pay for iPhone XS and XR, so I can have an idea Which to buy her answer was "you see this price made the math" Also I asked for a hard copy of each of these phone's spect the manager told me to google it ! On top of that, I had a conversation the night before with a Verizon rep (online) the night before where they offered me a deal so I can upgrade my iPhone, they even provided me a references number which I show it to the Store manager and she said that whoever I spoke from Verizon was lying Since all they want is to keep me as a customer... I call back to Verizon customer services, provide them the references number and explained my bad experiences at this locations. Surprisedly, they were able to find the conversation and the deal they offered me. Who's is lying them?? Sucks, just waste part of my Saturday... Now I have to file a complaint with their corporate, I've been with Verizon for so many years and never experienced a pretty woman moment until today

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

Cameron and Muzzi 10/10 support helped me get the new iphone 16 , amazing support. I went home happyread more

I just want to take a moment to recognize the exceptional job done by Nikki H. on March 15th 2020…read more To understand completely, let me give you a little back story. I purchased the new iPhone 11 max pro when I got my internet service connected. The "in home manager" sales person showed up (which is extremely tacky, but that's a story for another day) and convinced me to get the iPhone. We completed the transaction in the store per my request. This was on January 21st 2020. Nikki and I only had a brief interaction in the store in January, as she was not the person assisting me. Even that day I could feel her positive energy and noticed how pleasant she was with other customers. The next day, January 22nd I returned the phone to the store for reasons that are not relevant to this situation. ​Fast forward to March 13th. I got a notification that my card was charged $1,298.03 by AT&T. I received an email thanking me for my payment on an account that should have been closed, for a phone that I returned. I am panicking because I am out of state working and did not have $1,298 to spare. I immediately called the 800 number to get it worked out. That was unsuccessful. I spoke with someone in billing who passed me on to Adrian in collections. Adrian in collections passed me on to Brandon in customer care. Brandon in customer care passed me on to Rosemary in the "E-COM" department. Rosemary could not fix the problem either and simply told me to go back to the store. ​Sunday March 15th I am home from my trip and head into the store. As you can imagine from my experience on the phone, I am FURIOUS and anticipating the store being just as unhelpful. When I walk in I am immediately given a warm greeting by Nikki. To my surprise, she actually remembers me from when I purchased the phone and when I returned it that next day, even though she was not the one who assisted me! I was flustered and started babbling off about the situation. She was so kind and warm and immediately put my mind at ease that she would get the situation taken care of. Nikki got to work and my problem was solved in about 15 minutes. She was warm, friendly, caring, and attentive. I am supper impressed that she remembered me since our brief interaction was well over a month ago. ​I work for a company that is consistently toward the top of the forbs list, and constantly #1 ranking in customer satisfaction. With that being said, customer service is not something I take lightly. I was fully prepared today to cancel all services with AT&T including my internet. Nikki is the sole reason I am not only still a customer, but will remain a LOYAL customer and refer others to join. She went above and beyond the call of duty to turn my experience around and I am truly grateful. In the future I will only be going to this store for my needs because I know Nikki will get the job done correctly the first time, and in a timely fashion. Thank you so much Nikki!

Gabby was awesome . She was very polite and knowledgeable. She suggested that once I did my auto…read morepay and it was received I should come back and see her to look about changing my phone. I was very satisfied with the service She offered

From the owner: Visit the T-Mobile store in Houston and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7414 S Sam Houston Pkwy W Ste 106 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

BETSY ROCKS. I had a problem with my 5 years old phone,…read moreSamsung Note 9. And I wanted to transfer my info to my new Samsung 25 Plus, but the old phone was glitching and could not transfer anything. So, I walked into this store on Wednesday 5/29/2025 at 2pm. Here come Ms. Betsy, she spent hours trying everything in her power get both phones to connect and communicate. Finally, she was able to transfer everything to the new phone. She was patient, knowledgeable, courteous and professional. this young lady is an asset. I also want to thank Jesus for being helpful and courteous. I also was impressed by the security officer on site. He was bringing chairs form the back for customers to sit while waited to be served. Thank you Betsy. AAA+++

Crazy hot in Houston. This XFINITY store is next to CiCi's Pizza on Wilchest and 59 Freeway…read more Location is perfect. Let's get started by walking in. The security guard looked sleepy sitting in the corner. I think it's better than looking at the phone. There was no signup list. I got serviced right away. Anyone comes after me had to check in with the employee who was helping me. It's nice to get attention right away. But, hey, you're with me. Stop getting their names while I was being served. What happened to other staff? They were busy with customers too. Ok fine. I give in. Not coming back. No, I'm not gonna give him 10, either.