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    Verizon Authorized Retailer - Wireless Zone

    3.6 (16 reviews)
    Open 9:00 am - 8:00 pm

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    3 years ago

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    3 years ago

    Tyler and Hector made the purchase of my new iPhone 15 pro so seamless and easy. Best customer service experience Ive had in a while!

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    6 years ago

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    7 years ago

    Beatriz was very helpful and courteous. She provided wonderful service ...............

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    8 years ago

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    9 years ago

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    Apple Baybrook

    Apple Baybrook

    (123 reviews)

    $$$

    South Belt/Ellington

    My first impression when I bought the Apple AirPods Pro (2nd gen) was that they look sleek and…read morepremium from the moment they came out of the case. It was so easy to configure, and my iPhone recognized them immediately, so it was smooth. They were actually the noise-cancellation, convenience thing that I was looking for, so I purchased them. They have definitely met my expectations. All the staff at this location was so patient and helpful and did not just focus on upselling me to the newest item. I appreciate that many of these features are active noise cancellation. And when I'm at the gym or at work, they filter out most of the background noise that threatens to get in the way. That transparency mode is neat because when I need to, I still get to hear conversations clearly. Whereas sound quality is solid and clean, bass is steady but soft enough not to scare people off, battery life has also been solid: I can use them for hours without worrying about charging. Quality, comfort, performance; that is the worth of what I paid now. Advantages are clear connections, good sound quality and the portability needed. However, to others I can say they might see this as being on the higher price side. Disadvantages might include its price and the fact that they are small enough to easily be misplaced. This is mostly where I would give them a rating of 4.5/5 stars. I consider them beneficial to my lifestyle so I would buy again. And I want to recommend them to consumers who love Apple products, who work out regularly, who travel, and who need noise suppression to concentrate. But those are good enough to warrant it is worth the price if you want top wireless earbuds and are looking for high-end earbuds.

    It wasn't the Baybrook location there's just no other way to Yelp Apple support they stated to be…read morethe middle guy I have charges on my account that are not on an active list on an inactive list that I have done their process and cancelled them all notified them since November there's a problem they steadily keep coming out of my account now I cannot because I had to remove my credit card for safety reasons I had to try to download an app and I can't even do that on my phone with Wi-Fi with phone service can't download an app on my phone and when I'm paid in full for my iCloud and my iTunes and her answer was let me tell you why this is happening and what we're not gonna do and what we can't do we can't give a refund when it's their mistake it's their mistake they just hide behind a wall of excuses and I have to keep paying the bill over $100 worth of charges since November and they keep coming out when they are cancelled. They keep automatically renewing when they have been cancelled. They are on the inactive list they are not on the active list and I am paid in full. I am so fed up with Apple. I've been owner since iPhone 4. I have a 16 pro Max and I am fed up with their responsive. We can't give you a refund. It's not our fault. We're the third party. We're the middle guy. No, you're not. You sold me the phone you make it mandatory. I have to have an iCloud down there you make it mandatory. I have to download your apps in my home on my television and on my phone you are responsible not me when I do due diligence. Long time Apple Customer about to give up from being treated poorly after 20 years of an apple Customer

    Cellairis - Joe at work

    Cellairis

    (19 reviews)

    $

    Clear Lake, South Belt/Ellington

    I took my iPad Pro to this place to a broken screen. After talking to the store technician he told…read moreme they could replace the screen with a certified Apple replacement screen. I was told before I agreed to have the proceed with the that the screen would be Apple, have a warranty and be ready the next day. It turns out that it took them longer to repair and was replaced with some cheap Chinese knockoff screen. After I receive my iPad back from them supposedly repaired they game me my iPad back in the box that the cheap Chinese part came in. After taking may iPad back home I was able to use it for three days until the screen went black and quit. I had to go back to the store because they would not answer my call. They looked at my iPad and accused me of breaking it tell me it was my fault there product failed and that I would have to buy another screen, After spending over an hour trying to get them to understand the issue and replace the screen with a genuine Apple part I am waiting for a resolution and have opened up a dispute with my ban, i was also able to contact my bank who was able to recotd the conversation. Bottom line I was overcharged for a cheap Chinese part with no warranty and no help costing me $1050 dollar.

    Finally I got my phone screen fix !!! For my convenience I…read morewent to Walmart at El Dorado and found this place that could fix the screen for a reasonable price. They work very quick. Highly recommend it.

    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated June 2026

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