Great experience and great customer service. Repaired my phone in 15 mins for a great priceread more

Such a neat store has a little bit of everything at great prices. He fixed my husbands phone in…read moreunder 5 minutes. Though we stayed longer to check out all the cool stuff. Definitely recommend and would come again

Always first class service with knowledgeable technicians! Accidentally posted a negative review…read moreintended for Verizon on Clear Lake City Blvd.

There are a lot of T-Mobile outlets in the Houston area. You can avoid this one. Multiple…read moreexperiences with this group of children have taught us that just because it's a new shiny store does not mean they're ready for prime time. Very dissatisfied with the entire approach. At the very least, they need to completely replace the management staff.

I went to other places and they didn't even see me. He fixed it very fast and talked to me about…read morewhat was going on. Good prices too. Will definitely come back

From the owner: Cellphone Repair Shop is your local trusted tech source for Apple product repairs, upgrades, and…read morepre-owned sales & trade-ins. Our goal is to provide high-quality products and service to our customers with each and every transaction. Whether you're coming in to repair a shattered screen on your iPhone or you plan to purchase a brand new iMac, our staff is devoted to making sure your experience is the best it can be. Contact us today for more information!

You're greeted by a sign-in screen so I should've turned and left right then and there. There were…read moreonly 3 people ahead of me and quite a few employees working so I gave them a chance. I realise it can take awhile for some customers but for the amount of people working, this just seemed to take way too long. No one ahead of me was called up while I waited, and as soon as another waiting patron decided loudly licking and chewing their hard candy was a swell idea, I up and left. There are plenty of other locations; just go somewhere else.

The service at this location is awful!!! Every time I come in to this location it's either one…read moreperson working or 5 but half the staff is on break. He now and there is 5 people waiting and the manager is standing around checking people in even though they have a check in kiosk. Two people on break and two helping customers. I go to write a review and notice the reviews and the star rating. I see why now. It's sad nothing changes even if people voice their observations.

great service, fast, excellent pricing & customer service I…read moredefinitely recommend here

I gave Jonny a real challenge to fix my Samsung. It turned out to be an odd one but he stayed with…read moreit and got the correct screen and replaced it. Even more odd was the speaker failure which never happens. But he took care of that as well. Good techs are hard to find, and honest ones harder. Jonny is both and has earned the 5 .

Had to make a quick payment towards closing hour. Colin was quick and helpful would definitely…read morerecommend coming here. I had too many questions but he was very patient and simplified all transaction break downs and options I wasn't aware of to better my phone usage. I really appreciated him and his team there

Super helpful and hilarious costumer service we weren't there long at all and got everything we…read moreneeded and more

My first impression when I bought the Apple AirPods Pro (2nd gen) was that they look sleek and…read morepremium from the moment they came out of the case. It was so easy to configure, and my iPhone recognized them immediately, so it was smooth. They were actually the noise-cancellation, convenience thing that I was looking for, so I purchased them. They have definitely met my expectations. All the staff at this location was so patient and helpful and did not just focus on upselling me to the newest item. I appreciate that many of these features are active noise cancellation. And when I'm at the gym or at work, they filter out most of the background noise that threatens to get in the way. That transparency mode is neat because when I need to, I still get to hear conversations clearly. Whereas sound quality is solid and clean, bass is steady but soft enough not to scare people off, battery life has also been solid: I can use them for hours without worrying about charging. Quality, comfort, performance; that is the worth of what I paid now. Advantages are clear connections, good sound quality and the portability needed. However, to others I can say they might see this as being on the higher price side. Disadvantages might include its price and the fact that they are small enough to easily be misplaced. This is mostly where I would give them a rating of 4.5/5 stars. I consider them beneficial to my lifestyle so I would buy again. And I want to recommend them to consumers who love Apple products, who work out regularly, who travel, and who need noise suppression to concentrate. But those are good enough to warrant it is worth the price if you want top wireless earbuds and are looking for high-end earbuds.

It wasn't the Baybrook location there's just no other way to Yelp Apple support they stated to be…read morethe middle guy I have charges on my account that are not on an active list on an inactive list that I have done their process and cancelled them all notified them since November there's a problem they steadily keep coming out of my account now I cannot because I had to remove my credit card for safety reasons I had to try to download an app and I can't even do that on my phone with Wi-Fi with phone service can't download an app on my phone and when I'm paid in full for my iCloud and my iTunes and her answer was let me tell you why this is happening and what we're not gonna do and what we can't do we can't give a refund when it's their mistake it's their mistake they just hide behind a wall of excuses and I have to keep paying the bill over $100 worth of charges since November and they keep coming out when they are cancelled. They keep automatically renewing when they have been cancelled. They are on the inactive list they are not on the active list and I am paid in full. I am so fed up with Apple. I've been owner since iPhone 4. I have a 16 pro Max and I am fed up with their responsive. We can't give you a refund. It's not our fault. We're the third party. We're the middle guy. No, you're not. You sold me the phone you make it mandatory. I have to have an iCloud down there you make it mandatory. I have to download your apps in my home on my television and on my phone you are responsible not me when I do due diligence. Long time Apple Customer about to give up from being treated poorly after 20 years of an apple Customer

I took my iPad Pro to this place to a broken screen. After talking to the store technician he told…read moreme they could replace the screen with a certified Apple replacement screen. I was told before I agreed to have the proceed with the that the screen would be Apple, have a warranty and be ready the next day. It turns out that it took them longer to repair and was replaced with some cheap Chinese knockoff screen. After I receive my iPad back from them supposedly repaired they game me my iPad back in the box that the cheap Chinese part came in. After taking may iPad back home I was able to use it for three days until the screen went black and quit. I had to go back to the store because they would not answer my call. They looked at my iPad and accused me of breaking it tell me it was my fault there product failed and that I would have to buy another screen, After spending over an hour trying to get them to understand the issue and replace the screen with a genuine Apple part I am waiting for a resolution and have opened up a dispute with my ban, i was also able to contact my bank who was able to recotd the conversation. Bottom line I was overcharged for a cheap Chinese part with no warranty and no help costing me $1050 dollar.

Finally I got my phone screen fix !!! For my convenience I…read morewent to Walmart at El Dorado and found this place that could fix the screen for a reasonable price. They work very quick. Highly recommend it.

My laptop crapped out at 2 pm on a Sunday with a pressing Monday deadline. Called and spoke to…read moreOmar, brought it by the Webster location, and by 3:30 I had a solution and was on my way. Great service !!

Great staff! Troubled shot our laptop at no charge! Thanks UbreakiFix ....read more