canceled my service 10/2025 thought that was the end paid the bill in full at t mobile. On 4/2026…read moreim in collections for not being specific enough in the cancelation of my account they kept billing me for a watch and a tablet i returned the modem for internet and said cancel my account which they said they had done i only have 1 account number with them they are refusing to credit back the charges for 10/25 till 4/26 even though they know the account and items on the account were never used in the time frame because everything i had on the account is with another carrier as of 10/25 im in COLLECTIONS contacted the resolution team they did not care was the feeling i got was a customer for over 20 yrs started with nextel who became sprint who became t mobile please consider not signing up with t mobile if you can help it Thanks for letting me vent

Worst experience ever the gentleman named John who works there has tried to help me twice an both…read moretimes got nothing accomplished he even went as far as having me sit on hold with tlife t mobile support for 45 mins when they clearly said an hour wait did nothing for me an when it hit 8 pm he kicked me out with out doing anything for me that I asked for I thought the customer was always right but iguess not there cause each time I asked for a phone he didn't give me one an had me go they were closing but I work every day so I don't have time to go during the day u think he would have at least got me the phone I asked for twice I guess I'm going for a third time see if I get Taken care or if this place is as bad as I think it is

Outstanding customer service from " Jeff" who helped with purchasing and setting up a new phone and…read moreApple watch. Highly recommend to anyone needing any kind of assistance with a phone or watch!

My hair always looks great. It grows fast so I get root touch ups every 2 wks. Robin keeps me…read morelooking good!

Had helpful employees and well displayed items Great sale…read moregoing on when I walked in Good deals and great people

Quick and easy, you get what you pay for, and the people working are honest and fair…read more Thank you, good deeds!

Still waiting to see if my phone can be fixed but the employee who was working Tues April 8th was…read moreclearly blowing smoke and absolutely did not follow thru on his promise that we would receive a call no later than 3pm today, Wed April 9th so here it is 6:24pm & he didn't call either of the numbers we left I did call and the gentleman that took my call informed me they ordered parts that may be able to fix the phone and answered all my questions. I explained how frustrating it has been sitting around waiting for a call that clearly wasn't coming and he apologized & told me he'd be in tomorrow , & he would make sure I get a call and update as soon as they have an update & know if the phone is able to be fixed. Initial experience with this place was 1 but this guy just redeemed it to get to 3 . Hopefully it will be 4 in the end x I won't be giving 5 unless the first guy I spoke to calls an apologies

My iPad PRO USB-C connector finally died. My local store doesn't touch Apple products. Panic set…read morein, I reached out to family college student (UNH) whose peers had success with CPR Portsmouth. I went to the Nashua store, concerned not about the 30 dollar connector but CPR cracking the screen during the very invasive screen removal process to get at the connector, plus I didn't want to share my passcode. They accommodated both, guaranteeing if they broke screen, they make me whole. After the repair and in-store, I entered my passcode for them to check and they determined the far right side icon movement was intermittent. They replaced the screen entirely and I was a happy camper when I finally picked it up. They honored their commitment and I'd definitely return.

Let me tell I spent 2 days trying to get my phone taking care of at Apple in Nashua they r useless…read more20 minutes here fixed AJ was a miracle worker I highly recommend him

the owner was welcoming and extremely helpful and informative. my dog chewed my phone and I was in…read moredire straits trying to figure out how to get on the same phone that day. he was extremely helpful and understanding and guided Us in the right direction and then did not even charge us! just a gentleman and I would highly recommend him!

The person we dealt with was nice enough. This review is mainly for the Bull$h!t hoops they make…read moreyou jump through to get their deals. I walked out with my phones and some accessories. I did a rebate and was given some visa gift cards to redeem to sweeten the pot. When all is said and done claiming they is endlessly painful and I really wish I HAD NEVER EVEN DONE IT. It was not even worth it. Don't even bother with the add one in my opinion.

Not helpful. Worked with associate Shaun R. I asked him how I could save my 11,000 plus photos…read moreoff of the Verizon cloud, he told me to print them. After I left I called Verizon directly and they told me to purchase a micro SD card. If you go to this location at 270 Amherst St. avoid Shaun R.!

Went in to upgrade my sim card on my iPhone and Shaw was so friendly, welcoming and helpful and so…read moreinformative and then next thing I know 4 minutes later had my phone back and was out the door. That is customer service!!!