Quick, friendly, and effective! Phone broke and they fixed the screen within an hour. Weekend saved!read more

Always fast & reliable. Very affordable in CBD area. The service is top tier. Customer service is…read morealways great!!!

I had my phone serviced the day prior at 4:30-5pm on 1/13/26, about an hour before closing, so when…read moreI got the phone I didn't have much time to verify anything and left on good faith that all was good. The day after, I found out they sell "genuine" Apple product parts that aren't actually bought through Apple (yes, I was verbally told this), which means they aren't truly genuine. I contacted Apple while sitting in iSupply to confirm, and Apple told me the parts are most likely not genuine if they're not clearing the second screen. I cannot authenticate the camera or screen now because they cracked my original screen during the camera repair and replaced it without letting me know, so my screen isn't authentic either, which I find unacceptable considering I only came in for a camera replacement due to a busted camera lens. Now my screen has this washed out look to it, and it can't even handle the blacks of the screen correctly as it shimmers, and it gives me a headache looking at it. If you're going in for a repair, be aware: you cannot authenticate, which means no proper calibration and a lower overall phone value. That is my warning to anyone coming here for an Apple repair. Just go to Apple and get your stuff properly certified. Yes, I am irritated, but I am fair. The workers are cool; the experience sucked. Do not claim to sell "genuine" Apple parts if they can't even clear the authentication process. Now I have a permanent pop-up in my settings asking me to authenticate, which I can't do since the parts aren't real. One last thing: it's cool that the owner offered to replace my screen for free again, but it's pointless if the parts aren't real because I still can't authenticate, so I'll leave it at a one-star and move on, looking at my screen as a constant reminder not to go to third-party repair shops. Hope the $230 was worth it to lose a future customer. Don't break people's products and replace them with cheaper, low-quality parts and call it a day.

These guys do great work and stand behind everything they do. Our family will always use them for…read moreall our screen repairs.

The service at the Orchard in Carencro was top notch. The tech was able to find the issue and…read moreexplain it perfectly. The only issues I had in the replacement process was calling and dealing with apple. The Orchard went above and beyond. I just wish apple did business the way the Orchard does. The Orchard knows customer service and apple can't figure out what 3 to 5 days actually means. I would recommend The Orchard in Carencro way before trying to get help from apple customer support. The Orchard may service apple but The Orchard far exceed apple's customer service!

From the owner: An Apple Authorized Service Provider is a business approved and selected by Apple to sell, service,…read moreteach, or repair any Apple product. At The Orchard, we use genuine Apple parts so you can know for sure that your iPhone, iPad, or Mac will be repaired just the way Apple would. No appointment necessary. We accept walk-ins anytime during our business hours!

I would give 10 stars if I could. I was having a hard time keeping my phone charged. I probably…read morehave bought 8 cords in the last 2 months. The gentleman working was able to fix the issue with my charging port and now no more issues!

I just came from the Cellairis in the oakwood mall about an hour ago. I had to wait 2 hours for the…read moreemployee to replace my ipad screen. He initially was going to charge me $100 to replace the screen. After I came back he told me the digitizer was broken and he offered me a discount and charged me about $55 for the repair. My ipad although the screen was cracked, was working perfectly fine before I brought it to this place. I am now in the middle of trying to find a digitizer replacement online for my ipad. There doesn't seem to be a set price on the website or at the store for any services. I was better off leaving the screen cracked than bringing it here for the employee at this kiosk to mess up. I am never trusting another repair kiosk from a mall ever again. I strongly recommend everyone to stay away from Cellairis. They are not good and they take forever. If you want to waste 2 hours of your life by all means go visit Cellairis.

After a couple tries to set up an appointment, today we stopped by to try our luck to see if the…read morestore was open. The store was open and even though it was approaching closing time we did get the attention needed and were able to complete our business. Much appreciation to the staff for seeing this through.

Service is poor and employees cannot be trusted. They make promises but as soon as you sign up…read more,they don't want to be bothered by you. You will not like ATT. Find someone else.

So I spent $230 to get my screen fixed on my phone just for it to still not work they tell me the…read morescreen I got is not an iPhone screen an it lags ah lil bit then it will stop man my shit still the same like I can't be on my phone more then 4 minutes with out it freezing on me for 15 minutes it's bull shit it's what I call it I don't suggest nobody to go here an get there phone screen fixed!!!!

From the owner: "Discover the Ultimate One Stop Shop for Phones, Toys, Repairs, and More! We offer the latest toys,…read morecutting-edge phones, phone repairs, accessories, and more. Delight your little ones with a wide selection of toys. Stay connected with advanced smartphones. Our expert technicians provide efficient phone repair services. Enhance your phone experience with trendy accessories. Enjoy the convenience of finding everything under one roof. Customer satisfaction is our priority. Visit us today for endless possibilities!"