I dropped off my iPad on Saturday, October 4th, after speaking with Chad Robbins on the phone. He…read morewas polite when I arrived and explained that, due to my iPad's model, he would need to order parts and that it should be ready for pickup by Tuesday. I had no issue waiting until then. However, Tuesday (October 7th) came and I still hadn't received any update, so I called around 2:30 PM. Chad answered and initially told me there was no iPad matching my model in the store. Naturally, I became very concerned that my device had been misplaced or worse. After asking him to double-check, he admitted he had found it "hidden between drawers." He then told me he would need to overnight the parts to repair it which completely contradicted what I was told when I dropped it off. When I expressed my frustration, he repeatedly interrupted me and, despite apologizing, spoke to me in a condescending tone. He even said, "I'm going to break things down for you real slow so you can understand what I'm telling you here." As someone with a Master's degree, I found this extremely disrespectful and unnecessary , especially since my frustration was about the lack of communication, not confusion about the process. I told him I was not willing to wait another day and went to pick up my iPad, which was still shattered. The entire experience felt unprofessional and dismissive. I immediately went to IFIXandRepair, where the staff was courteous and began working on my device right away, and it should be done within a day. I rarely leave reviews, but I feel compelled to share my experience so others can avoid wasting their time and money. Lastly, I was told my iPad's password was required, which I found concerning since it shouldn't have been necessary for this type of repair. Given that he had my device for three days without even starting the work, I'm uneasy about the potential privacy implications as well.

I dropped my IPad off 5 days ago to get a screen repair. I was called and was told that my IPad…read morewould need additional work done to it. I went up the next day and I tried to ask some very important questions and the owner was extremely rude to me. He was very defensive when I asked to see my IPad. Every time I tried to ask a question he cut me off. He then walked away from me in the middle of my sentence and told me our conversation was over. All I was trying to do was get clarification on the additional work my IPad needed. I told him to go ahead and give me my IPad back. I did not want the service any longer. He refused to give me my IPad back. He told me to come back tomorrow and maybe I could have it back. I would not recommend this business! Horrible customer service!

Horrible...DO NOT RECOMMEND!! Took over $300 from a minor and did not resolve the issue. Attempted…read moreto reach out asking for support and he REFUSED to resolve professionally. Reported to Cashapp for Fraud...DO NOT RECOMMEND

Fixed my broken IPhoneX screen in less than 1hour. Very happy the phone looks and works like new!…read moreSaved some money and time over Apple replacing the phone.

I went o Edgewater Fl office and Crystal helped me. She is very knowledgeable, patient and very…read moreinformative. She explained how everything worked and answered everyone of my questions. I was VERY pleased with my experience.

Stopped in on 2/1/19. Customer service rep was excellent! Very pleasant helpful and…read moreknowledgeable. I recommend this place based on that visit.

My wife and I bought our new iPhone's at this location. My phone worked well right at purchase…read morehowever, wife's phone was never right. We spent close to 7 hours the first day we purchased her phone trying to get it right. We came back a month later with her phone still not operating correctly. We walked in the store and Jeremy, a recently relocated associate, walked up to us and took care of the problem in a matter of seconds! We can't speak highly enough about Jeremy and his performance. Way to go Jeremy!

Liars and thieves. I went in swapped my line, got Internet, and added a line. I was told what the…read moreprice would be, and when the bill came out was over $70- more than quoted. When I went back to ask they said they never wired that price, and send they went over things that they never discussed.

Super convenient RadioShack in the same plaza as Publix off Route 44 in NSB. This is a really nice…read moreRadioShack the store is very clean and organized and staff with helpful friendly employees. I called ahead looking for a new "Otterbox" for my IPad Air and mentioned I would stop in. When I got there I was greeted at the door I told them I had called they had the case at the counter so I was in and out in a less than 2 minutes.

The last 3 times I have been in this store the computers have crashed and 2 of these times I have…read morehad to leave the store without my purchase, after waiting 10 to 15 minutes for computer systems to come back online. There are hand writable tickets available but due to lack of training employees have no idea how to use them. The one time I was able to get my purchase I had to instruct the employee how to full out a ticket, and show him how to add tax to a total because he had no idea. I have been going to this store since it opened because it is convenient and has most of the stuff I need for projects I am doing, I will be ordering online or buying else where from now on. Last night all I needed was a flash drive thankfully big lots in the same plaza had them but they are $4 more.

I was sad to see they closed the location in Ormond Beach, where we live, but since we were coming…read moredown to Port Orange today, we stopped in here to see if a camera issue with my wife's phone could be fixed. The gentleman was very helpful in assessing the problem, but unfortunately her phone is "software locked" and cannot be repaired. We had actually stopped into the AT&T store in the same plaza and when I mentioned the camera was having some issues the AT&T rep recommended checking in at the phone repair place as they send all their repairs over here as well.

I brought my broken watch to the uBreakiFix at the Pavilion. I couldn't be happier with the…read moreresults. It looks beautiful and works like new. Thank you Dalton for a job well-done! Martha Szabo