if you go to the store in Lawarnce mass just dont ask for…read moreservice if there a boy named Palbo working i was at the store he was he was very impolite and even threated for me to ever come back to the store after kicking me out for no reason just because he said he didn't like me.

Excelentb service I geent there desperately cause I lost my phone . He calmed down and was able to…read moreget me my new phone up and running in just under -an hour . Keep up the good work

Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.

I was unable to access internet after trying to upgrade my VPN. I did everything possible…read moreincluding talking with Express VPN AI assistant for what felt like several hours. I finally gave up and brought it the CPR Cell Repair in Salem, NH. They spent some time working on it which made me feel better since it showed me that it did require more help than AI could provide and it wasn't just my lack of expertise. I have my computer back up and running just fine. Couldn't be more grateful! The guys were very polite and I did not feel uncomfortable at all. Thanks to the CPR Cell Phone Repair Store!!

Can't say enough about this crew. Nick was amazing, knowledgeable and was able to talk me out ff of…read morethe cliff I was in. I was able to see him and Kali work with each other and other customers and they are amazing. My phone was shattered and I didn't think I was going to be able to retrieve any of my info or pictures or 30 years of contacts. Can't thank them enough!!

Staff was knowledgeable and helpful, patient and pleasant. Lowered my monthly bill. Had ample…read moreoptions of new items and accessories. My experience was that they went above and beyond and were a pleasure throughout.

This place has gone downhill. First, the door was locked on a Sunday afternoon and the fellow who…read moreopened it had to spend ten minutes on the phone talking to someone to find out why it kept locking. He kept addressing me as "Boss" although I am old enough to be his father and although I told him my name. Is someone like that ignorant? Untrained? Both? He could not deal with my matters...he could not find my account in the system using my cell phone number(!) and told me I needed a pin number which I do not have. My Mass. license was not enough!! I went to the Veriizon store in the Rockingham Mall and the people took care of my matter. However, I am ending my relationship with Verizon (more than 20 years) because of the horrible service in Methuen and Salem.

I came to repair my phone and they damaged my phone, after replacing my screen they left a blue dot…read morethat was not there before. They even damaged my phone. Do not come here. There's no excuse for damaging a phone and leaving it worse than they found it. Do not come here just go to apple. Unfortunately I had to pay for the consequences of not going to apple. Just go to apple I don't care if they charge you more you will get your phone repaired. Not these careless people.

The canoe we were in decided to capsize and dumped our surprised cell phones into the river. My…read morecell phone was only 1 month old and not hardy at all. Despite being rescued in less than a minute, it quickly began to succumb to the water damage as the screen generated lines and stopped responding to my imploring fingers. iPhone Solutions had really high reviews on google and I decided to check them out. The place was very busy and they had two people working. They replaced the screen and changed out the battery charging portion, not really sure how it all worked but now when I plug in the phone it doesn't feel the same. But it's been a few days and the phone seems to be working fine so I'll keep my finger crossed. Friendly service during a stressful time.

For a while now, my wife and I have decided to help local businesses instead of shopping at the…read moregiants like Amazon and, target, and Walmart. I don't mind spending a couple of dollars extra at local shops. But I don't like being taken advantage of either. I needed batteries for my home motion detectors. I looked up the price on Amazon. A 6 pack of energizer batteries were $13.00 delivered. But I went to batteries plus in Salem as a goodwill gesture expecting to pay, maybe 15 or 16 dollars. Instead the 2 packs for $20.99.HOLY CRAP. Since I was already at the store, I bought them, but when I got home, I showed my wife why we should, sometimes, buy from amazon. I will not be going to batteries plus again.

All employees are willing to help and go above and beyond. They give great advice, service is quick…read moreand efficient. The store is clean and well organized.

George helped us. He's one of those men who can change your day around. One of those days that can…read moreput a smile on your face when you've been down. With such great customer service from my man George. It was simple enough to give me the phone. We had some trouble with the old phone but I didn't mind. George is the man

very polite workers and very helpful and never fire Alina she the best with her I was able to find…read moreeverything I was looking For and she Fixed my phone