Very nonchalant and disrespectful; not welcoming whatsoever. No one made an effort to remotely try…read moreto solve the issues I was having with the simple task of getting an upgrade. When I asked politely, they gave me very seemingly annoyed looks without helping me. The workers here are not true salesmen. Do not trust them with you T-Mobile issues.

Great experience! Steven and Marwa were very knowledgeable and helpful. Very laid back and easy to…read morework with. Great customer service.

I really wish sprint didn't merge with T-Mobile. Positive Customer service at T-Mobile is non…read moreexistent. My husband bought me the latest model of the IPhone less than 3 weeks ago and it started glitching out of no where, becoming completely unusable (which is obviously very frustrating in itself). We brought it back to T-Mobile with the expectation of them swapping it out since it's brand new and purchased from them but when we get there, we are informed that since it's over the "2 week return policy" by 3 days, there's nothing they can do for us. The employee was apologetic and then offered a free screen protector once we did get it replaced as the least he can do. After 3 days of no phone and 2 and half hours of waiting at Apple, we finally got a new phone. We go back to T-Mobile for the free screen protector we were offered but someone else is working. He said that giving away free protectors isn't allowed and that they couldn't give me the free protector I was offered just 2 days prior. He then proceeded to tell me I could pay $40 if I wanted one. So I was left with no phone help and no screen protector from T-Mobile. Complete waste of time. Terrible terrible customer service.

From the owner: Visit the T-Mobile store in Palos Heights and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7213 W College Dr can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

Had a good experience, found what I was looking for at a fair price. The service on a different…read morevisit was outstanding.

I accidently dropped my android phone and it would not charge (not even with a wireless charger)…read more After my telephone service provider could not fix it, they referred me to Phone Masters. At Phone Masters, the manager, Ahmad J, was friendly, understanding, and knowledgeable about the telephone issue that I had acquired. After doing a quick but thorough assessment, Ahmad was able to provide me with a solution to my problem at a reasonable price. Excellent service!

Efficient (both giving me an estimate and doing the battery replacement), friendly, and reasonably…read morepriced!

4 years ago I took my phone here to get repaired, it was broken worse when it was returned. The…read morewarranty that was included with the work was used. The problem got even worse after that and he then told me that he would not be attempting anymore repairs or paying for the damages. Fast forward 4 years to today, I bring a tablet by because I had no other option as I was visiting my mother in the area and needed it for work. I took another chance, and this is how it worked out: I have to purchase a new iPad out of pocket and the same guy from before told me that he is not responsible for repairs failing once the device leaves the store. You may be able to find a cheap deal or two here but I would stay far away from the repair counter if I were you. Twice this has happened to me alone. Don't believe the good reviews, they are not genuine and I have the transaction history to prove it. Beware.

Through the years Cellular Depot has been a great source for tech advise and repairs. Their techs…read moreare good. Fair pricing and they will tell you up front "not worth the effort to repair". Bill G.

The many times being at this establishment I have seen professionalism placed at its best. They can…read morebe busy,but the employees will help you the best that they can! Anytime I crack my screen, fixed and no issues. Any issues with family phones, I instantly bring it to the store. Store has a variety of many options to look at purchasing new items while waiting for repairs :). Be patient and you're going to love the end result!

they fixed my phone screen several times, they're a very professional business with a great rate…read morefor repairs! love how real/straight to the point they are and always feel satisfied about my experiences.

NEW MANAGEMENT is amazing. My phone wouldn't stay on long…read moreenough to retrieve information from one phone to another. I had to slowly airdrop 5,000 pictures and other info off of the phone. Zach allowed me to come in 3 days to retrieve all the information off of my phone. He was so patient with my situation. I would highly recommend this place!

Brought my iPhone SE into Palos Park location for low battery, Dillon had it replaced and ready to…read morego in under 30 minutes. Friendly, quick professional service.