Very frustrated with communications with this company . I canceled my service 2 months ago and am…read morestill getting billed . I requested a return box and label to be sent to my house to return a repeater I needed I order to get signal . The box and label never came . Now I'm getting charged $146 for not returning it . I called and they said I they couldn't help me , too bad you gotta pay it . They won't ship me another label or take return past 30 days . This is bull s... and I'll never go back to t mobile or recommend them . Reception was terrible anyway .

Terrible terrible customer service. I received a text message telling me my replacement phone was…read moreready for pickup. When I got to the store, they said that their computer won't process the $5.30 charge. Said it's not their problem TMobile can't fix their system, their TMobile regional rep knows and can't do anything and it's been this way for 2 weeks. Said I need to call TMobile to cancel my replacement to the store and reissue to be sent to multiple home. MY PHONE CANT MAKE CALLs. I had to ask to use their phone to call 611 and do the work for them. They could have initiated calls to their company and helped, but didn't. While on the phone with tech support, the manager Bridgett was also saying its not their problem. 20 years I've been with t-mobile. Guess it's time to change. It's not my problem either.

scammed me out of $300. Got my device fixed and it broke the next day. refused to fix it or give me…read moremy money back.

Had a broken camera protector on my phone in which I initially thought was my actually camera…read morescreen was cracked. Friendly gentleman at the desk accommodated my request and he looked at it and assured me that it was just a protector that's broken. $15 for a 2 minute fix. That was great! He even threw in a free flexible screen protector since my old one is old and has some "leak" spots already. Assessed and installed in less than 5 minutes. Highly recommended.

Brandon told us that the only screen protector available for the new Google Pixel 6 was an $85…read moreliquid glass. And he opened it to "show us how it works". When we later found out that there are other MUCH CHEAPER glass protectors online, they said we can't return it, opened or unopened. So Brandon lied to us to make a buck, and wouldn't let us return the product after we found out their lie. Will not shop here again.

Yay! This new place finally got a Yelp, so I can review it for real! We came here after leaving…read moreboth the Parkesburg Verizon AND AT&T stores because of long waits and poor selection, and being unable to try most tablets Walmart because all but two were not properly connected to chargers. We almost didn't stop because we were so discouraged by that time, but SO glad we did. It was AMAZING, full of great stuff, tons of merchandise, and the staff was attentive and helpful. (There were two staff helping us, including the owner, who was on site.) We found what we needed at a CRAZY-good price because the owner was doing huge promotions. My husband even asked how he stays in business selling tablets at that price. We've been thrilled, and our son is thrilled with his birthday tablet. We will be returning here for all of our future cell-related needs.

The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

Was told to come in that they had my screen in stock, unfortunately they had to order it…read more Once it was in I arranged to come in and they did it while I waited. Did a great job.

I have used them for multiple repairs for our families devices. I have found them reliable and easy…read moreto work with. On our most recent fix they went above and beyond to repair a complex problem and make sure we were satisfied. Will continue to use and recommend.

Worst service I have ever had. Just be careful when buying from them because they are a rep for…read moreVerizon and others. They will not honor the 30 day return policy. Frank was more than willing to sell me a phone, but not return my phone within the 30 days. He would look for a scratch, ding or anything not to help me out. DO NOT BUY FROM THIS STORE!

I like to thank the Verizon associate Heidi Lawson. having dealt with Verizon prior, I was…read moreextremely pleased with Heidi Lawson professional linen and knowledge. she went beyond expectations in her service and answered all my questions. this is the best associate I have experienced . the store is located in North East Md. John Cecil county Md

They sold me a phone that needed a Sim card! I tried to put the cardboard Sim card in and now it's…read morestuck! I can't open the phone because they glued it together! All their stores are in grimy locations where the first language is Spanish! I'm not going into the ghetto and getting eaten alive by these people! My current phone never works and I'm disabled old and I live in a rural location!

Four lines $100 a month with unlimited talk, text and data...that is boost mobile!!! This is a new…read morelocation.

Brand new business just open for like a year. The owner and his wife are super nice to us when we…read morestopped by getting a phone for international use. I found them on Facebook market, he is very responsive and give me reasonable price for the phone. They also sell sunglasses.

Would give 0 stars if possible, DO NOT go here…read more My wife had a promotion to get a free phone, so she went in and got the phone and went about her business. Now we've received the first bill since then and find out that they signed her up for insurance without asking, and obviously without permission, and that they also ignored the promotion she was offered and instead took her phone and supposedly gave her a $61 trade and tried to charge her $800 for the "free" phone. They also added a third line that the Verizon representative we talked to couldn't even tell us what it was for. We managed to straighten everything out except that for some reason she had to pay back the $61 trade in credit that we NEVER received.

Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service