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    Verizon Authorized Retailer, TCC

    5.0 (3 reviews)
    Open 10:00 am - 8:00 pm

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    Armstrong: Rising Sun Store

    Armstrong: Rising Sun Store

    (34 reviews)

    Worse internet ever, do not use this cable company. I lose internet once a day every day. No…read morecustomer support, and the channel; selections are horrible, for high cost for low dependablityexample, 5 channels that have show from the 60s and 70s ????

    I absolutely despise everything about Armstrong Zoom Internet. I wish I could warn you to steer…read moreclear and avoid this company at all costs, but sadly, they hold a monopoly on Northern Harford County, Maryland. If you want fiber-connected internet, you have no choice but to go through Armstrong--and they know it. They treat their customers like they don't matter, completely indifferent to the frustration they cause. I was a customer for over ten years, mostly because I have no alternative, and honestly, it's been a nightmare. After countless service calls over the past two years--each time they "fix" something only for the problems to persist--I've had enough. I demanded they come and fix it for real, but the chief service representative called to blame me, insisting it's all my equipment's fault, even when I told them the network had been disconnected from those devices for days with the same poor results, and he called me a liar! I have absolutely no reason to do so; I just want my network to stay online for more than 24 hours consistently. I am utterly drained from exhaustion and furious beyond words with Armstrong. At this point, I'll have to switch to some cell company's home Wi-Fi setup--anything but this nightmare anymore, and this company couldn't care less that I will no longer be a customer and that is the part that is bothering me the most, none of these "local" companies give a rats ass about us (the customer) anymore.

    T-Mobile

    T-Mobile

    (2 reviews)

    Never go to this store. All employees are rude, do not want to do their job and escalate situations…read moreby arguing with you for no reason. The store is also very dirty. My phone broke at the beginning of the week (woke up to a white screen with no physical damage and could not use the phone); My mother contacted T-mobile customer service over the phone and was told I would be able to get my replacement in the store. After going into the store, I was told by the manager this was not true and they would have to order the phone first. They asked multiple times if water could have gotten in it or if I dropped it which was untrue. I could not come back in until Thursday of that week to get my replacement phone, however I am a first responder and need a phone for work. T-mobile gave us the card of a cell phone repair store in Newark. They were extremely nice and helpful however they could not fix my phone. All of my day off Monday was wasted. I went in Thursday to pick up my cell phone and Alysa Anderson was extremely rude from the moment I walked in. She did not communicate what she was doing and eventually stated I could not pick up my phone without the manager present as he needed to use his fingerprint to override something. This was a waste of my day off and Alysa kept arguing that it was the manager's day off (which was more important than my time being wasted) and I had to come in when he was present tomorrow. I was on the phone with my mother (the holder of the account) and when placed on speaker phone to clarify, Alysa did not let my mom speak by continuously interrupting and was extremely abrasive. I went in Friday to pick up my phone and the although the manager was present, there was no reason for him to be there as he did not participate in the process just observed. Alysa wasted my time as she did not want to do her job and lied to get me out of the store. After my data was transferred, T-mobile gave me a replacement phone that has a broken charger port and can only be charged wirelessly. I will be contacting corporate as they have technically let me be without a phone for a week and a half. Their behavior towards customers is abhorrent and needs to be addressed. To save yourself time and a headache, go to another t-mobile store. This place sucks.

    Website hours are incorrect. Website says 10 but it's actually 11. Verizon across the street was…read moreopen so they got my business. Time is important to me.

    Freedom Wireless Of Pa

    Freedom Wireless Of Pa

    (3 reviews)

    We have had two good experiences with Freedom Wireless. When we moved into our house, we had a…read morescheduled appointment for Christmas Eve. I told them that we could reschedule after the holiday. Much to our surprise, their technician came out and did a wonderful job. Our second was when Larry recommended a new service that was less expensive and had more options. Good stuff going on at Freedom Wireless.

    I am so completely unhappy with Dish Network. I watch very little TV, but the 2 shows I do watch,…read moreor used to watch, I now have to pay to watch on iTunes. After DROPPING AMC, Sundance and IFC some time back, I've been waiting patiently for Dish to come to some sort of ageement so its customers would be able to get these channels back. Apparently they have PERMANENTLY dropped these channels. The neighborhood that my family lives in cannot get any other service. We are locked into Dish if we want cable or satellite. So now I am going to have to pay to watch Walking Dead. I just paid to watch Breaking Bad as well. Replacing these channels with others that do not even come close to measuring up is unacceptable. I will not only NOT recommend Dish network to any of my friends or colleagues, but when we move I will NEVER return as a Dish customer. I WILL ALSO BE DEDUCTING THE COST OF HAVING TO DOWNLOAD THESE TWO SHOWS BECAUSE OF THIS DECISION. Greedy, corporate nonsense makes me sick. I have been paying for your service for a long time and to have these AWARD WINNING shows unavailable to me because of this greed is absurd and shows just how little Dish cares about its customers. Petitions have been sent to you, complaints filed, thousands of phone calls expressing the need for these channels to return, but obviously money talks and is more important to Dish than customer satisfaction.

    U Wireless

    U Wireless

    (3 reviews)

    I have to upgrade my phone due to being on a 3G network. After being with Boost over 12 years…read more I purchased a new phone directly from Boost. After going to a store location and spending 2 hours there AND calling customer service 4 times over a 3 week period. They tell me my phone can not be activated. And they refuse to take the return. Each time I spoke to a representative they tell me they are sending the issue to "escalations". I have NOT received any communications from such a department. Who knows if "escalations" really exist. WORST CUSTOMER SERVICE EXPERIENCE!!

    Worst customer service I have ever had with Boost Mobile. I have been a Boost Mobile customer for…read moreover 11 years using a phone and hotspot. I have never had a problem and have found them to be the best deal in the country along with excellent customer service. But this place in Oxford is a rip off. They have their computers set so they tell you they cant ring up your hotspot purchase without charging you this fee. They are ripping folks off charging them a non-refundable, Device Setup Charge of $35 and a $10 Set Up Charge. I still had to call Boost to activate the hot spot and was told they should not have charged me that $35. In addition, I went to this store because my old Boost Mobile hotspot broke and Boost said they could not send to my cabin to. just go get one at the local PA store. They told me to ask about my discount for being a loyal customer. After this rude lady was explained all this and told I wanted my money back she just kept trying to fast talk me. Telling me I could get my refund, could I count??!!!, and trying to take my $10 discount off of the bogus fee instead of the device as Boost Mobile said she should. Dear God. I AM going to get my $35 for principal sake. And I am going to take a friend out to lunch in this lovely little city. At least that wasn't a waste. I am a travel journalists - so at least the day wasn't a total loss - or should I say two days. She could have just put it back on my card. Which she first offered to "To get me off the phone!" Good luck in this place....if you like to throw your money away...be my guest.

    Verizon Authorized Retailer, TCC - mobilephones - Updated September 2026

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