I thought you were a corporate store, but I was wrong. An authorized dealer…read more Quality/Quantity - It is that time. Wow, I have been a TMobile customer now for 2 years! Time to see what other plans might be a better fit for me/us. But because we are business customers, they have to email the representative to get back to us. So I will update their review after hearing back from the NV Business representative. Update - Sadly, NO surprise, but no one called us... My experience with Corporate TMobile has been fairly poor. And I noticed that the plan I signed up for 2 years ago has all been changed?!?! The good news is that I believe it changed for the better...? Atmosphere - Small location. Plenty of mall parking. Open 7 days a week from 10am to 8pm and onSundays from 10am to 6pm. Service - 5 stars. Two team members and two customers ahead of us. They helped the two customers and us in a timely fashion. In and out within half an hour. We actually got the manager helping us today. Corporate TMobile service = 1-2 stars.... Price - We will see what they can do for us. Online, new plans range from $21 to $42 a month. Owner Comment - Congrats on TMobile's success since 1994 with your 20k+ locations.

We went in to get two new phones and check out their internet. We were with Sprint for years and…read morethey merged with T-mobile. So all together it was a long time. The guy seemed a little new and he kept having to get help from the girl that worked there. He was working the numbers on two new phones and we ended up in a contract for two years and we only had to pay tax which was high because it was based on two $800 phones. Then we asked about their internet service and decided to add that to the plan. We saved a little money there on the monthly bill. We get two weeks to try it out and then after that we are locked in. So far so good with the internet. My main issue is that we were stuck there for 3 hours. Our son and wife were with us and they were stuck there because we drove with them. It just went on and on and he was on the phone with someone for awhile. They need to streamline this process if they want future business. No one want to spend that much time standing there waiting for the service they are paying for. Next time we will go to a corporate store.

Excellent service, they were very efficient and helped me quickly. I didn't have to wait; they…read moresolved my problem in a matter of minutes. Andrea Ramirez, in particular, was very professional. I will definitely return.

This was by far the worst experience I've ever had with Verizon. We went to the store on my son's…read morebirthday to get him a new phone -- what should have been a happy and special day turned into one of the most frustrating experiences ever. We were helped by Victoria and Andrea, who offered us a "special discounted" home internet deal. It sounded great at first, but it quickly turned into a mess. We were given three completely different prices for the same service, and none of them matched what they originally promised. The dishonesty and confusion were unbelievable. When I tried to get clarification, Andrea suddenly walked away and said she wasn't going to help me because "she had nothing to do with it." After that, another employee came over -- even ruder and more disrespectful -- and gave my family and me the worst customer service I've ever experienced. The tone, attitude, and complete lack of care were disgusting. We ended up leaving the store without a phone for my son, and what should have been a fun birthday memory turned into a day he'll never forget for all the wrong reasons -- watching his mom be lied to, dismissed, and treated with zero respect. I even canceled my home internet afterward because the "great deal" they offered was nothing but false promises. The employees at this location -- Victoria, Andrea, and the other rude associate -- have no professionalism, no empathy, and no respect for customers. Do yourself a favor and stay far, far away from this store. They will waste your time, mislead you, and treat you terribly

10/30 Needed to…read moreupgrade my phone so I came in about 1pm. I was immediately greeted by Nataly who helped me . She was very helpful, listened to what I wanted and what I needed to do with my current phone and plan . She explained everything perfectly and got me in and out pretty quickly. Think it took an hr just because I went over everything and then choosing a phone best for my needs. Great service and pleasant experience. Enjoy !!!!

The store was clean and orderly. There were a lot of customers but I was helped right away. David…read morewas courteous and professional. He fixed the problem that I was having with my phone. I always have had good service here. I recommend this store for anyone with cellular needs.

Finally got my phone screen repaired. Thank God! My phone was looking so busted but Danny saved the…read moreday! After going to battle with my phone service and Insurance Representatives last week I'm more than satisfied with my repaired screen. Danny was very kind, easy going, and super helpful. If you need your phone fixed and looking for a place that's quick and provides quality this is the place! Thanks again Danny!

My oldest son gave me an iPhone XS Max that had a broken screen. Beautiful, sturdy phone that…read moreappears to have a long life ahead of it except for the multiple cracks in the screen. CPR is a certified iPhone repairer so I had no reservations about taking my phone to be repaired there. Dropped the phone off at CPR and luckily they had a screen available (they had run out the previous day) After an hour, the screen was fixed and it looks like a brand new phone! Cost was less than the other cell phone repair businesses I researched. Customer service was great! Fast, friendly, quality repair. Located in South Reno near Walmart. Could not have been easier!

Thanks spectrum for the WiFi with the router and the xumo and my phone data without you guys I will…read morenever have the best birthday in my entire life love you all for it and thanks for Lizette for telling me about the WiFi and router and xumo and my phone data and thanks for saying happy early birthday to me until my birthday sept 20th 2026 I will be 19 years old on that day love you all and have enjoyment of the weekend and have a wonderful holiday on October hope you remember me forever Sincerely Brian Salas daniel garcia

I currently have AT&T internet, but I don't even have Spectrum. They call me at least once a month…read moretrying to get me to subscribe to their shitty 1 Gb cap. With AT&T and TE, I can get 5 Gb as fast as I want, and they never call me at all. AT&T is vastly superior to Spectrum in almost every way when it comes to speeds. I would go to Spectrum if you want someone calling you when you have another internet service, asking you to subscribe to their shitty service. I've told them I don't want their shitty service multiple times, but they won't stop calling me. Spectrum, you are the worst. I hope you die in hell.

We came in today to get me a basic computer and a few accessories. Our Apple Specialist was Harley…read morewho was wonderful! He was patient, knowledgeable, friendly, and went above and beyond. Apple, you have a phenomenal employee in Harley! He was the best we have encountered in all of our visits here. Not only did we leave having a fantastic experience with the exact products we had wanted, but Harley made sure that we received my educator's discount they offer. Teachers: bring your school ID/badge or spend 10-15 minutes verifying your identity and you will save a bundle!

Awful employees and managers at this store. They will literally lie straight to your face so they…read morecan make more money. If you encounter any issues with your device you are better off taking it to a third party. Drew and his staff should be ashamed of themselves.

Great experience at best buy. Had the gift cards I was looking for and was looking for another…read morebirthday present. I have had good experiences getting new phones and am planning on getting another one. Service is great in the phone area. Value is better than my employee discount.

6/11/26- After doing…read morea lot of research I finally decided to purchase the Ninja AutoBarista Pro.. Purchased my Ninja Auto Barista from Best Buy today. The store had the machine in stock, and I appreciated that an associate brought it out to my car for me. The reason for 4 stars instead of 5 is that there wasn't a display model available to see before purchasing, and the customer service was fairly average. Overall, a smooth transaction and I'm looking forward to using my new Ninja.

I love this T-Mobile location! Coming from Vegas I…read moreimmediately notice two things: 1. Super clean store. 2. All electronics on display! Unfortunately it's not always easy or enjoyable to arrive @T-Mobile. Although, this trip was different. Ready to upgrade we arrived to a smiling T-Mobile employee. He made the entire process quick & easy. Thank you Rubin!

I went in with my brother while I was visiting Reno; he wanted to buy a new phone. The person who…read morehelped us, Luis, was very clear on all differences of the Samsung phones. He was very fast to transfer the data to his new phone. Very pleasant conversation about questions my brother had about the new phone. He was also quite patient. This location is very different compared to the previous T-Mobile location. I learned this is a corporate location. Most other locations are 3rd party. The next day we went back as my brother wanted a new Bluetooth speaker. This time around, Paul helped us. What a professional young man with a great personality. He ensure he played all 3 speakers my brother was interested in buying. Again a great experience all around!

I needed a new battery for my ancient iPhone. It still works just fine and I decided it was a lot…read morecheaper to get a new battery than to buy a new phone. After going to two other places - Best Buy will only repair iPhones 8 and up and Mac-o-rama would have to order the batteries - I decided to go try the kiosk in the mall. I had checked them out a couple of days before and wanted to do some price checks before coming back. Tre - the owner - was very helpful and said this was his second iPhone7 battery replacement today and I was in luck because he had one battery left. YAY!!!! It took about half an hour to get the work done and only cost me $70. I would highly recommend this service.

I went in yesterday to get a cellphone case for my phone, the owner was phenomenal to deal with. I…read morewould Highly recommend his business at Meadowood Mall! Definitely took the time to help me. His attitude was terrific. Thank you! I would recommend you to everyone I know. Marla Di Loreto