Walked in with a dead phone, walked out with a working phone, 40 minutes. Edgar is super…read more Customer oriented, friendly and obviously talented. Turned out to be a dead battery on my iPhone 11 which I only use for 2 months once a year. Fair / reasonable price. Working great. Very happy!!

In the middle of a family emergency, I dropped my phone and the screen fractured and went black. I…read moreremembered there was a phone repair shop in a nearby mall. As a walk in customer, they took care of me quickly, which was imperative due to my family texting me from the hospital. (With a black screen, I was not even able to take a call.) Repair was done well despite the pressed time. Highly recommend!

I must give a shout out to Katie at the printing center. Katie went about and beyond with my order…read moreand I am so grateful! Give Katie a raise!

So much for a peaceful, do very little Sunday. This has never happened to me before but my modem…read morewent out. Arghhh!! No WiFi is a terrible thing, it's like being deprived of sweets or beer. I started to get anxious and snarky - it was WiFi withdrawal, I felt a cold sweat come over me. After all of the trouble shooting and talking to Comcast, that was the conclusion so after a trip to Costco and BestBuy, we ended up at Office Max. While looking at the Modems and reading about each option, an employee approached us and offered assistance. He then gave several suggestions and after landing on a particular make and model - he honored a price match on Amazon!! It was a done deal and he even checked us out. Now that folks is called total customer service!! Hooray - problem solved!! Not really, I eventually had to purchase a new router later in the day - but that'll be for my BestBuy review. The service was so much better at OfficeMax.

AVOID! Laziest…read moreworkers there known to man but one of them was actually very helpful. Too bad their other coworkers let them down by constantly failing to help out others, including people who just want to find good games. Avoid if you actually need help finding things or don't want to be constantly told to buy stuff you already told them you don't need.

My store closed a bit ago. Second purchase here held on an order. Came in and asked about using…read morereward points knowing had 11,000 and change. However, wifi wasn't allowing me to pull up rewards. Guy told me only $3 available in rewards. After fighting with wifi and not being able to open account paid and left. Not feeling confident about picking as new store. Outside 5 minutes later... bingo!

VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

I had the misfortune of requiring a major screen repair on my phone after a fight broke out at a…read moreevent I was at. My phone was knocked off a table and landed straight on marble screen side down. There was total darkness on the screen as well as in my life. While I am not glued to my phone on social media, like most people, I do it a lot for making reservations, Yelp check-ins, emails and text messages to a few people. I do have a second phone, so all was completely loss, but this was my primary phone. As it was a Friday night, I reached out to a few places on Yelp and New Era was the only place that responded right away. The Doctor and I were scheduled to leave town the following week and I was trying to get the phone repair ASAP to take with me. Juan was very responsive and took care of me right away. The repair looked amazing with the screen working as intended. Unfortunately the damage was not just with the screen, but far more extensive than initally thought. Not sure what happened during that fall, but the phone would not stay connected to network, even though my second phone as well as The Doctor/Queen's were fine. I ended up needing another phone, which was needed as I wanted something smaller for going into my smaller Louis Vuittons. But the work that Juan did was amazing and fast, and the price was just right. I am going to take in my HP for a rehaul, just haven't had the time to do so yet. But I will be taking it as well as some other ones in for additional memory, etc. to improve the performance.

I've been collecting used batteries to recycle. As it turns out, I needed special batteries for my…read morecar's key fob and I knew where to go. Rather than wait for an online delivery, I knew that B+ had to have it. Turns out they did, and i immediately replaced the batteries in the fob (after first finding a screwdriver to open the cover). I also bought a case of AA batteries (on sale) and recycled a box of batteries.

These places are convenient, but they can't change most car key fob batteries, and they are erratic…read moreabout honoring their lifetime battery deals. The service here is a bit better than average for Batterieses Plus, if that's how to pluralize them. They do have some cool flashlights, I got one that I of course don't need. I have a flashlight problem, I admit.

Excellent service! I brought my broken old phone for a repair and the guy fixed everything. I…read moreneeded a screen replaced, volume bottoms replaced, battery replaced, antenna fixed, and back cover replaced. Even though my phone is not very common, he was able to fix everything very quickly and very reasonably. I know I need a new phone but was glad to give mine after year or so of life. Highly recommend this phone repair shot or if you need phone accessories too.

Fast. Accurate. I did not need to wait. Patiently explained and answered and questions.read more

I've had hit or miss service in the past with the Sunglass hut at OO, but Jairo during my most…read morerecent visit went above and beyond. He took care of the issue I had and really went the extra mile. I appreciate the attention to detail and level of service he provided.

The Sales Rep was wonderful to work with. He was attentive, professional, extremely helpful,…read moreknowledgeable and not pushy at all. Although, I stopped in for a gift certificate I did end up purchasing two pair of sunglasses for myself. Couldn't beat the price point. Super laid back and no pressure.

My family and I had an outstanding experience at America's Best in Niles, IL. on Touhy Ave…read more Thanks to the exceptional professionalism and care of the entire team. Dr. Zuber Koya is knowledgeable, thorough, and takes the time to ensure every question is answered with clarity and expertise. His attention to detail and genuine concern for his patients inspire confidence from the moment you meet him. Manager Farah leads with professionalism, efficiency, and a welcoming attitude that is reflected throughout the office. Leena and Carly were both friendly, attentive, and highly knowledgeable, making the entire process seamless from check-in to selecting eyewear. The rest of the staff was equally courteous, organized, and committed to providing excellent customer service. It is rare to find a team that combines clinical excellence with such warmth and efficiency. This office sets a high standard for patient care, and I highly recommend them to anyone looking for outstanding eye care and exceptional service. We have been coming here for some time now and each time they all have been excellent and exceptional. I had to take a moment to write this review as they so much deserve the praise, appreciation, and recognition. Thanks team!!

Called for an appointment, when I get there. Sorry the doctor had to leave early. BS. You…read moreoverbooked your appointment or he wanted to go home early. Not recommending.