I went in with an issue with my phone service and the sales associate was rude and condescending…read more When they decided they were done with helping me I was looked at with a smile and a "have a great day", and they went back to looking at their phone. Gee thanks for the help.

Kudos to Ellie (Eleanor) at the Spring Hill, TN store. She is absolutely amazing! She…read moresuccessfully corrected mistakes made by another Verizon staff member at the Farragut, TN Verizon store involving a complicated phone number porting scenario from an AT&T business account to my account. Because she handled that so well, I trusted only her to upgrade two other phones and plans on my account. These phones belonged to my sons, one who lived out of state. This involved trade-ins and my phone bill jumping up and down. Again, she answered all my questions and navigated that so that in the end, there were no negative surprises. I'm sure there are many capable people at Verizon, but I will only go to her in the future because I trust her completely! Thank you so much for all your help...you are the BEST!!!

I have used this service multiple times to have my smart phone repaired. I have always found them…read moreto be fair and open about the repair possibilities and effective and efficient in repairing the device each time.

My iPhone screen smashed when my phone fell off the roof and the guy that was at this branch did…read moreabsolutely stellar job of replacing my screen in under an hour and a half. His service exceeded my expectations. I would highly recommend this location for repairing your phone with Verizon insurance.

Super fast work. Easy in easy out. Replaced an iPad screen $125. No idea if that's a good deal but…read morethey were fast and professional. If somethings broke maybe try these guys! Tell them Blu sent you. They have no idea who I am!

I had an iPhone 13 that would not charge via the port. I tried spraying cleaner and different…read morecharging cables and nothing worked. I walked in, they professionally cleaned it (better than I did), and now it works flawlessly. Five minutes. $20. They have a lot of other cool services. I am a huge fan.

WTH? Why the negative reviews? These guys are awesome! Dakota is great, and helped us switch 3…read morephones over to Apple 13s Loaded an AT&T SIM card into my old Verizon I phone 6. And more Gave us $800 credit $350 credit $300 credit on old IPhone X, 8 and 7 The manager, Julian and Jonathan were amazing on our first visit. They helped my 80 year old mom w a new Apple Watch and new iPhone SE (perfect) NOT crowded. So really a nice experience in a small store

Poor experience -- unwilling to upgrade phones because I wasn't a new customer or adding lines…read more New IPhones are held for new customer or added lines, but if you have been a long time customer then you must order and wait for shipping and activate from home and deal with the hassle of shipping your phone later. I was able to verify with AT&T customer service that this isn't a corporate policy and just the local store. AT&T wireless service isn't great in the area so they should attempt to make up for it by having the best people in place to keep customers.

I switched over from being with AT&T for years and years... and the sales associate was pleasant…read moreand very helpful. I left the store feeling satisfied. I got the family plan, and I am super happy with the unlimited data. The slow down in speed hasn't even really been noticeable. So much cheaper.

just left the store phone charger port was damaged needed a new phone I had the insurance I was…read moretold this store where I bought it could not help me. Told me to buy a new phone I said why I HAVE insurance Sorry call the 800 numbers They ripped me off. I now will cancel both phones and go with someone lese. They told me I wasted my money taking insurance, I said YOU sold me the insurance. They said Again I can not help you call the 800 number. Next customer

Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

They have resolved everything I've taken to them. Mostly agreeable interaction…read more I trust they will do there best to fix what I broke

Friendly service, replaced the battery on an iPhone 5 that was no longer serviceable by Apple. Not…read moreoriginal part of course, but everything went great and I got a working device in the end. Service took a couple of days due to having to order the part.

I was sent here by asurion to fix the back glass on my phone. Within a week, Apple confirmed that…read morethe motherboard was completely fried and the mag safe charging option was never even hooked back up.

The owner stayed open to fix my son's phone on a holiday! The price was what I expected and the…read moreservice was excellent, he fixed it while we waited. We will definitely use this place again if we break a phone.

Amazing! Just amazing!! I was in town at the hotel next door and my computer showed the "blue…read morescreen of death" It was 4:30 and I walked in the shop near years. Ameen was so friendly and concerned. He talked to the tech, and they agreed to stay a bit later to fix it because my flight was leaving the first thing in the morning. They could have charged me anything they wanted. 20 minutes later, they called and said it was a simple repair. They charged me a reasonable fee and I had my computer back ASAP! If I lived here, I would NEVER use another PC repair place other than compumax. Trustworthy, kind, and excellent. Blessed to meet Ameen! Thank you!!

I had a problem with my laptop and Tabitha did a great job getting it straightened out. She took…read morecare of it quickly and it didn't cost as much as I expected. I would highly recommend her.

I had been a loyal customer of UBreakiFix since 2018 but when my computer would not turn on and…read morethey couldn't fix it after keeping it for a week, I called Nashville Computer Guru. Tabitha reached out immediately in response to to my Yelp quote request and then explained exactly what could be going on with my computer, which impressed me. I had a FANTASTIC experience with communication, turn around time and a great price. Tabitha even *picked up and delivered* my computer. You can't beat that for customer service. She fixed my computer in half the time UBreak had it and for the same cost they would have charged me. I am a VERY HAPPY CUSTOMER!!

Had a great experience a few years ago. A few weeks ago, that went down the toilet. Went to go…read morebuy a replacement phone for my son. Bought the phone outright, as I didn't want to finance, or have my current bill changed in any way. Manager (who drives a white BMW and was in a rush to leave) was in a rush to get us into a new plan, said we could move to better plan, at the same rate as our current plan. Two weeks go by..... Get the first bill on new plan, and it's almost $70 more each month. I go to the store to ask why/dispute new charge, and I have to handle any billing questions. Candidly, I was completely lied to about the new bill rate. After an hour of AI and "chat bots" I was finally able to get our bill back to previous amount. Complete waste of time actually going to the store.

Could give them a zero if I can Went for the second time to…read morethat place to be told the manager who does the overrides for whatever is needed is not there.. I need to wait for the manager 20 mins while the store is closing in 20 mins.