Ruben there at Verizon is amazing !!! He assisted us and…read moremade us feel reassured that our info and data was backed up and made the process of transferring data and getting a new phone within our urgent time of need and made the process easy and stress free! thank you again Ruben! Choose Ruben !

Verizon customers beware! This location looks like an official Verizon store but it is not! I got…read morescammed into what was said to be a "free" iPad with only a $10/month service charge. I was charged a bunch of extra fees above what Verizon direct would charge and the data plan was $25.81 instead of $10. When I went to return the iPad to the store, the big guy (can't remember his name but you will know who I'm referring to) tried to say there was a scratch on the iPad and he "couldn't return it". I immediately drove over to the legitimate Verizon store and spoke with the manager who took a look at the iPad and agreed that there was nothing wrong with it. I was able to return the iPad through Verizon but sure wish I would've been aware that this East Wenatchee location was TCC, NOT VERIZON, like all the signs outside say!! Go to the real Verizon at 1134 N Miller St! You've been warned and I'm no Karen!

The people in the store were very knowledgeable and very helpful. But with being said- they don't…read morehave any comfortable chairs to sit in and wait. There is no drinking fountain. They don't have a bathroom to use -they send you down to Starbucks to use their bathroom, which is three stores away. As a disabled senior, I find that unacceptable. They said it would only be an hour and it was nearly 2 hours before we were waited on.

I would highly recommend the East Wenatchee Verizon store if you want quality service in a…read morefriendly, patient environment. Margo Hernandez provided exceptionally patient and professional expertise to my technical questions regarding a new email account. He took the time to explain the process and in an understandable way. He was not there for a quick sale and then "push you out the door, but instead provided the quality follow-up, what I believe is the "value-added" in strong customer service. I will be back to shop at the East Wenatchee Verizon store and will highly recommend it to others in the area. Thank you, Marco.

VERY knowledgeable Crew who will fix what they say they will.read more

Great affordable phone repairs recommend it to anyone!!! Amazing customer service, great location…read morenot to far from downtown Yakima. It has from cases to phones to repairs you name anything that you need for you're Mobil device they have!! They come in clutch

No. There are constant outages, slow response, staticky reception. I wish I had an alternative…read morechoice. The positive is that because television is now streaming, several streaming apps are free or cost less, and the monthly fee is less.

Recently terminated due to side effects from medication to manage physical disability. Sitting in…read morecar at shopping center parking lot and spectrum had called police to trespass me from property despite being in the parking lot

My mom has been here twice for her phone and they helped quickly and efficiently both times! Most…read morerecently her speaker stopped working and she couldn't hear anyone on a phone call. She took the phone to Verizon where they messed with it for about an hour and told her she needed a new phone and it couldn't be fixed. Before she want with that, she quickly brought it here since they were able to help her with a different issue a few months back, and they were able to fix her phones speaker completely within ten minutes! Super friendly and fair folks. We highly recommend!

POOR CUSTOMER SERVICE The employees were very rude and…read moreproceeded to tell me my phone was beyond repair then I went to CELL TECH and they got my iPhone back up and working within MINUTES !!! DO NOT RECOMMEND THIS PLACE AT ALL !!

Alright so today me and my family were going to criket in hopes of buying a new phone. We got there…read moreat 7:45 once we got out of the car she left into the back we were knocking for 10 minutes. She came out and saw us we up are fingers up signaling her that there were 10 minutes left. She signaled back "were closed" while there was still 10 minutes left. I think it was very rude of her knowing that we wanted to come in and her going away? She was short dark skin black short hair with glasses.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Wenatchee store today.

KEEP AWAY FROM THIS PLACE LIKE THE PLAGUE I had my iPhone 7+ screen repaired here. It looked…read moreflawless, but two weeks later the screen will not recognize me touching it and the parts they used were Chinese aftermarket halfassed screens. The woman that worked on it basically said they learn through work so there is absolutely no training before you give them your phone. you are just as well of at trying the repair yourself or going to apple to get it repaired professionally than going to this shit show

Apparently under new management. Quick iPad screen repair, as quoted.read more

Love the staff! The girls in the store mentioned new owners and how all the bad previously has and…read morewill change! They are so helpful in explaining plans, prices, etc. They really wanted to get me the plan that most fit my needs/ wants! Definitely will be going back!!

Dont come here unless you want your money stolen. We got our service canceled thanks to their new…read moreincompetent worker who was dumb enough to charge us and not make the payment. We had to pay twice and they didn't want to give us our money back. The mangar is as incompetent as them because knowing the stupidity of the situation didn't want to give us our money back dont come here!!

The staff was very clean and helpful. Started going to this…read morelocation once I found out Louis isn't in the other store. Sadly that location is closer to me, but just a waste of time.

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