Ive been within T-Mobile for a while... pretty happy. Until I got here. These guys are…read moredisinterested in helping you with any promos... barely capable of answering questions without acting bothered. I will never step into this place again. Any other location I've been to I had a good experience.. not sure what's going on at this store... staff is lacking in customer service know how.

Professional, down to earth, kind to kids, honest about phones/prices. Stayed open late so we could…read morefinish our transaction. Simply one of the best service experiences at any store, ever.

Chet was great All the other employees need to go…read more Miles is rude mgr Kevin is a dud If it wasn't for Chet I would have gone to Rte 4 And the Other rep who stands in the front w a sour face Who looks like he cannot be bothered Don't tell me how long he is there . Don't care he is terrible for the store !!!!

Went to the store today my phone account was hacked. Kevin. The store manager Kevin did everything…read morehe could help straighten out the situation He walked me through everything to help me get my phone back in order he spoke to the fraud unit it was really patient with me to get my phone back working He's definitely a great manager it cares about his customers Would recommend the Verizon store on route 17 southbound of Paramus when you have people like Kevin working there you have an awesome staff who dedicated to their customers thanks again

Brought my PC here because the CPU was overheating. The team was very friendly and communicative…read moreabout what was going on. I was hesitant to bring my PC anywhere for fear of being scammed, but they did a quick fix free of charge. Thank you so much!

I was forced to visit Asurion due to a Google warranty repair related to echoes heard by the other…read moreparty during phone calls on Pixel 6a. Although I am still fighting with Google for this warranty claim, I appreciate Asurion's professional and human role in this process. Due to Google's work order process, Asurion had my phone for a month, during which time all it could do was to replace the battery, something that even the most technologically-challenged person would know to be unrelated. Still, Asurion tried to assist as best as it could. Shout out to Tomme! The moral of this story: Do NOT buy a Pixel 6a.

Visited Verizon in Closter which left a real sour taste so we did a search and discovered that…read morethere was a Verizon in OT. Matthew was really helpful especially as there were some hiccups on Verizon's side as I was transferring a new line, one of which took a bit of time. Its not really crowded as it's in a location where it's hard to see even driving by (we've drive by maybe hundreds of times without ever knowing there was a Verizon in OT). If you're coming from Closter or Demarest it's absolutely worth the 10-15 min drive here as you Miley won't have to wait and will get far superior and courteous service.

From the owner: Wireless World has been building quality relationships with its customers for over 10 years. From…read morewireless to home services, our expert sales staff can help make your Verizon needs easy!

This Verizon store is always our family's first stop when it comes to anything cellular because of…read morethe terrific staff: Andrew/Josh. I just visited twice in early November and Josh was there each time resolving my phone issues and questions. He was so personable, respectful, compassionate, effective, friendly, and approachable that I felt entirely comfortable asking questions without feeling ignorant. His customer service approach is the gold standard and made me want to tell all my friends to go to this store anytime they have cellular needs. Thank you, Josh: you're the best and I'm so glad you're now at this Verizon store!

I had to pick ip equipments for my Fios order. I called ahead to confirm they have them available…read more Upon arrival, saw the beautiful glossy exterior the store. It is equally clean and nice inside. Very modern store. I got help from a representative right away. Got my two routers and was out of the door within 5 minutes. Happy to know I have a store near home for easy pick up and returns.

Signed up two new lines of service to take advantage of a promotion where the purchase of two…read moreSamsung phones gets you a free 52" television. Purchased the plan, took forever to get out of there, and the manager offered to submit the application paperwork for me. That was June 11. Here we are on Sept 6 and I still don't have my TV (despite meeting all of the conditions) and the 800 Help line is no help - argumentative reps. Honestly, there must be better service out there.

This is based ONLY on one manager aka Sam. The rest of the managers at this store would get…read morenegative stars. My sister was having an issue with our account being charged and this issue had been ongoing for 8 months in an effort to resolve it corporate had advised her to get in contact with the store we bought the phones. This basically turned into a cat and mouse game with the other managers where she would call they would say their computers weren't working take her information and promise to call her back. They would never follow up leaving the issue unresolved. This was until my sister spoke with Sam. Not only did he fix it immediately he was very patient and understanding with my sisters frustration. So Sam you get 5 STARS! The rest of the managers (°°） ........that's how I feel about your customer service.

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!