I just want to say this company only wants to scam customers' money…read more I signed up for their portable WiFi before. Their sales promised I only needed a one-month free trial,no extra activation required. I could just send it back anytime if I didn't want it. I already sent the device back to their warehouse long ago, yet they refused to refund me for months. They even tried to charge me $218.30 for the device. I spent two whole hours dealing with them, and they only gave back 200 dollars, still withholding the remaining 18.30. I talked to their manager,who only made excuses saying the refund would just be delayed. I waited a whole week and still got nothing. I am extremely furious. I have followed up many times but they still refuse to return the full amount. This company is absolutely terrible,they only care about taking customers' money. I called customer service today,and they lied straight out saying the leftover amount was tax and cannot be refunded at all. Such a shameless and awful company.

Walked in to pick up my new work phone. I was directed to pick up my phone at the nearest store as…read moredelivery has been troublesome, when I got to the store. Horrible experience. No help. Very rude. Claims "sometimes the people in the Philippines don't know what's going on over here in the states" as a defense for the misdirection. No kindness

These guys are absolutely amazing. They're professional, fast, know what they are doing, friendly…read moreand absolutely amazing. Twice now my daughter needed help with her phone and twice they have gotten us in and out within half an hour. They got us the quote we needed for the insurance company, gave us a reasonable price, and were extremely reasonable. They were professional and knew what they were doing. I highly recommend them!!!

Formal Complaint filed with Better Business Bureau. Ill be talking to my lawyer later today. Don't…read moregive this business your money. Walked into business today. They refused to fix the failed cellphone. After a few weeks of use the $400 pixel 6 pro screen fails conveniently after the 14 day trial period and we're on vacation!

I went to get a new phone and their products. I spent about an hour and I ordered a new phone,…read moreinternet, and data. As I was checking out they asked for a photo ID. I don't have a driver's license, I provided my Passport Card. They refused to accept my passport. Complete morons.

No one knew how to order a new phone. Incompetent sales staff couldn't follow simple instructions…read more They kept blaming system saying it didn't work... store manager was incompetent also

Tried to alter my plan online with no success, so we went into this store for help. Jesus spent 45…read moreminutes getting us an unlimited plan for nearly the same rate. He also was able to continue our phone credit from returning our old ones. While waiting for a rep from the head office to research plans, Jesus mentioned that Verizon has an internet receiver for $25/mo. I am currently paying way more. Thanks to a great rep I walked out saving a ton of money AND unlimited data. His patience with us old folks is outstanding. Glad to continue my 18 year loyalty to Verizon.

I was next door at Raising Cane's on lunch and walked in to get a screen protector put on that I…read morehad received online from claiming the warranty from puregear. I was immediately greeted and told I would be helped shortly. Two minutes later, Josh was able to help apply the new screen protector to my phone and even reminded me to take the box with me if I needed to claim a new one with the warranty again.

This place understands and exemplifies outstanding customer service. I was having a mild nuclear…read moremeltdown because my 2 year old phone started acting up. I was terrified the battery needed to be replaced and I had no money to do that. I walked in to a cool and calm person who first plugged in my phone and it started charging (which was the initial major problem.) Turns out after about 20 minutes, the phone was charging fine and it appeared my charging cord had gone bad. After doing a precise diagnosis of my problem and ensuring nothing else was wrong, this kind gentleman would not accept a penny for his assistance, despite my insistence. If you have an issue with your cell phone, this is definitely the place to take it.

They did a terrific job replacing my smashed iPhone screen, quickly and at a good price, even…read morethough it's an older model. Seems like a family run place. The customer service was great.

I hired Cell Zone to replace a damaged screen on my iPad. They assured me they not only had a…read morereplacement screen but... one that wouldn't void the warranty (a certified screen). The problem is that they installed a used screen from some other iPad that had been replaced due to a 5" scratch. When I asked them to replace the screen with one without blemishes they told me it was "functional" and that they would not make this right. Avoid these guys.

Ali, thank you. I appreciate your help and being a real one! You are awesome my friend. 10/10…read morerecommended!!!

I wouldn't waste my money here his screens work for 4 days and somthing happens to them and his…read morewarranty for 30 days doesn't cover anything DONT GO TO THIS GUY HES A FRAUD takes your money and breaks your phone he is a scamer.while i was paying for my service two ppl came up complaining about thier screens they just got not working . Dont come here

From the owner: The Fix, a convenient tech repair shop located inside Walmart in Lakewood, offers a wide range of…read morerepair services for your devices. From screen replacements and battery replacements to complex repairs like motherboard fixes and data recovery, our expert technicians can handle it all. We prioritize quick turnaround times and affordable prices, making it a convenient and cost-effective solution for your tech needs. Additionally, we offer a selection of accessories like phone cases, screen protectors, and chargers to protect your device. With AKKO Phone Insurance, you can further safeguard your investment.