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At Ease RV Inspections & Services

4.0 (1 review)
Closed • 12:30 pm - 6:30 PM

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Response time

30 minutes

Response rate

100%

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Recommended Reviews - At Ease RV Inspections & Services

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2 years ago

Business replied quickly which I appreciate however, it does not do the repair work I was looking for.

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Katie M.

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CORINNE G. I have been in this business for over 50 years…read more I did alot of work on the Hull and Dagger board as wel as paint work ,repaired your trailer and thought you were one of the better slip holders. Last December you were in my Office and said c would I get you an I 40 depth instrument an I called West Marine Pro and ordered an I-40 Depth sounder ​and I told you then that you were in luck it was on clearance and ga e you the discount. At that time I told you it would be there the next day. YOU CAME IN THE OFFICE AND SAID YOU WERE GOING TO INSTALL THE HEAD UNIT YOURSELF I handed you the I-40 that was never taken out of the box in my presence snd you handed me the transducer and said you weren't comfortable doing the transducer install but you were going to wire everything your self. 8 months later i get a call with a man calling me a idiot, incompetent and cuasing me.I let him that Mulligan a d called my West Marine Pro Rep . To see if he would help with this deal and he laughed and said and you want help on an electronic instrument that the customer installed 8 months ago. When the Customer not read when he turned it on it would have said Speed. Talking to the Riggers that did not show up to help this man they said he was too hard to deal with and the internet junk rigging the boat owner had was dangerous and I said the same when I saw it. I ask my West Marine Representative if he would help get this straight and said no way due to 8 months time gone by. I had West Marine Pro to send me the right Instrument and it was $300.00 more dollars than the speed that the Customer installed himself 8 months ago. I told the boat owner West Marine Pro would not Participate but they had the correct I40 depth was in stock and I would.have it mid week. The Boat owner said Bullshit he could get one the next day and called me a F'n liarat that point I hung the phone up. This man text me for several hours a day. I gave this gentleman 4 dates to hull the boat and install the correct Instrument. I told the customer to keep the speed instrument as it really is needed his boat and as is the depth instrument. The dates I gave him none was good for his schedule.At that point I realized nothing was going to please him. This man wrote a nasty email to Bill the owner of the marina a nasty letter and said my incompetence and other insults about my inexperience. 50 YEARS IN THIS BUSINESS i Love lead me to believe that nothing I would do to help these people would do would satisfy them. So after the insults almost fist fights and he swinging his cane at my wife he is a lucky man. I told him fair Weather and Following Sea's a d good luck at what ever Marina he was headed to. I would do for him what West Marine would do for a Company that spends tbousands of dollars a year with them and tha was nothing.

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Fantastic shop! I received clear communication and my final bill matched my original estimate…read more Repairs were completed in the time that was quoted and they came with a three year warranty. I will definitely return, 5 stars.

I came in for an oil change, simple as that. They sent coupons in the mail. I made an appointment…read moreearly in the morning, yet still waited over an hour for an oil change that should have taken 20 minutes. The mechanic finally came out and told me I was "6k miles overdue on my spark plugs" I told him my REGULAR mechanic just changed them maybe 2 months ago. This was the first red flag, as a woman by myself I could sense they were trying to upsell me on something I didn't need. Then he goes on to say I have an oil leak--the worst/hardest kind to fix, and gave me a quote of over $1000. I had just in the last few months had a lot of work done on my car, diagnostic as well, and found it pretty convenient my regular mechanic didn't catch an oil leak but they somehow did. I declined the estimate, took my car home and spoke with multiple mechanics. I let cardboard sit under my car for several days and not a drop of oil appeared. At the advice of my mechanic I also let my engine idle for 15 minutes with the cardboard underneath, as he said some leaks do not drip until pressure builds in the engine. Still NOT A DROP! He explained to me that companies like HARRIS send out these coupons for oil changes to get you in the door, and then upsell you on all this work you don't need. They make very little money just doing oil changes all day why else would they practice business this way when they are a full service garage? I will NEVER return, and shame on them for trying to scam a young woman by herself, just trying to get her oil changed for a good price.

At Ease RV Inspections & Services - rvrepair - Updated June 2026

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