So if you want or need a scientist, engineer and rv repair all rolled into one guy, then Scooter is…read moreyour man. Trust me! This is my 3rd time using him! * And he comes to you!! * And he does a site survey beforehand so as to not waste time on repair day or ordering parts!!! Enough said! Call him!!

I wouldn't trust Eric (Scooters) to check my tire pressure and get it correct. Scooters was hired…read moreto change a fuel filter. The filter was not changed. In the process, they allowed air into the fuel system. Somehow, my being at the other end of the R/V, a distance of 40 feet, it's my fault air was introduced to the fuel system which necessitated bleeding air from the injectors to restart the Cummins B series. As we were departing Eric said he would make and adjustment on the pricing since the job was not preformed. Once again, another task not completed. If Sckooters replies to this, I'm sure they will blame the moon, the stars and age of project. It's a poor carpenter that blames his hammer. They are NOT reliable.

I recently had some severe water damage to the roof, ceiling, and side panels. Someone suggested…read morethis place and I'm sure glad they did. They did excellent work at a reasonable price. This is extremely difficult work and I'm not sure there's another person within 200 miles than can accomplish this type of work. Tv-Fam is my new @go to" RV maintenance provider.

RV-FAM is a first-class operation and a true no-nonsense team of professionals who know how to get…read morethe job done. Mike in Sales was outstanding to work with as I traded in and downsized from my Class A to a more manageable Class B -- a 2016 Airstream Interstate. He handled both transactions smoothly and made the entire process easy. Vitali does an excellent job leading the RV-FAM operation, overseeing both Sales and Service, and it shows. After my first shakedown trip, I had a couple of issues with the A/C and propane systems that needed attention. I was honestly impressed by how efficient and well-organized the service side of the business is. These guys clearly know what they're doing. They diagnosed and resolved the issues, completed a diesel oil change, and had me back on the road the very same day. Fast, professional service with great communication -- exactly what you hope for when owning an RV. Highly recommend RV-FAM!

Business replied quickly which I appreciate however, it does not do the repair work I was looking…read morefor.

From the owner: —NO REPAIR services provided— Katie Monsma provides RV…read moreinspections, preventative maintenance, and RV education in the eastern VA and southern MD areas. She is certified, licensed, and insured, and takes pride in providing professional services with a focus on inspections and education. She is based in the Hampton Roads area of Virginia, and serves the wider area of eastern VA as well as southern MD where she grew up. As a mobile service, she travels to you and the RV. Find out everything you can expect from a pre-purchase inspection on her website. She makes it a priority to respond promptly to voicemails or emails so feel free to reach out via phone or text (804-625-4876), or email (katie@aervinspection.com). Katie has been camping ever since she was little, and her passion for the outdoors led her to get her Master’s in Environmental Education. She has worked in the MD State Park system and in Olympic National Park, has developed and run after school STEM programs, and enjoys using her experience to make it easier for new RV owners to get outside through RV adventures. Did you know about 70% of the failures RV technicians see when repairing RVs are due to a lack of maintenance? She is also an RVTAA Registered RV Technician, and provides maintenance services, new owner bootcamp (education), and quarterly inspections for RV rentals. As a Truma Certified Technician, she can help install or troubleshoot the Truma AquaGo, Combi, VarioHeat, or Aventa.

Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

Bought a Class B van from Camping World in Newport News. It was used, only a few years old, low…read moremiles, and they claimed it had gone through a full inspection. They even told me there were a few things they were fixing before delivery, so naturally I assumed it was solid. Three months later, it has spent almost that entire time in the shop. I've missed trips I had planned. I've taken one trip without water because the system wasn't working. Another trip ended with water leaking everywhere and damaging the cabinetry. Meanwhile, I've made all three payments on a van I've barely been able to use. Out of the 11 weeks I've owned it, it's been out of service for 9. And here's the frustrating part. Camping World is quick to sell you a unit, but when problems show up, the service drags. Everything is "waiting on parts" or "on order." No urgency, no ownership. When I finally asked about trading out of it into something reliable, their solution was to offer me wholesale value, nowhere near what I paid, on a van they sold me in this condition. That tells me everything I need to know. The relationship ends the second the paperwork is signed. They care about the transaction, not the customer. If you're shopping there, just understand that once they have your money, you may be on your own.

Very disappointed. An inspection for possible consignment got us an offer for $100. I admit the…read morecamper needed some finish work on renovations of removing the sink. They told us it needed more work than it was worth. We are talking a 10 yr old camper. Upon returning for camper we found the door hinge was "broken". Too bad the best thing going for them is nice phone staff who can get you to come in but the rest is a waste. Girl at the front counter let me stand there for almost 5 mins while she was tending to her phone and scrolling social media. Thank you for a wasted day, broken hinge and insult of an offer

Jay the owner came over and gave estimate. Agreed to price and time to complete work. He came did…read moreportion of job (resealed couple windows) "BUT" had lots more to do . "NEVER" showed back up for two weeks or contacted us at all to finish repairs to which I sent him a text ( which he never responded to either) expressing my issues with him and his lack of communication and not keeping his end of the deal and missed the dead line to finish before our first camping trip of this year 2024 .Saw him at Lowe's and his explanation was " I've been busy" umm hello (Jay the owner) said we caught him just at right time before he got busy. He did apologize BUT never one time said let me get this wrong straight and get your camper fixed. Not a way to run a business and would not recommend due to not doing what we agreed to and finishing what he said he would do.

From the owner: We are a small business - husband wife team! We don’t ask you to haul your trailer/camper anywhere…read morebecause we come to your location! Over 20 years of experience, honest and reliable!