Had a marine transmission go out in the Bahamas and Mack Boring suggested Ellis for a conversion to…read morea ZF12 transmission. His conversion worked great and his service a quickness in my time of need were greatly appreciated. Definitely a go to person when you need help.

CORINNE G. I have been in this business for over 50 years…read more I did alot of work on the Hull and Dagger board as wel as paint work ,repaired your trailer and thought you were one of the better slip holders. Last December you were in my Office and said c would I get you an I 40 depth instrument an I called West Marine Pro and ordered an I-40 Depth sounder ​and I told you then that you were in luck it was on clearance and ga e you the discount. At that time I told you it would be there the next day. YOU CAME IN THE OFFICE AND SAID YOU WERE GOING TO INSTALL THE HEAD UNIT YOURSELF I handed you the I-40 that was never taken out of the box in my presence snd you handed me the transducer and said you weren't comfortable doing the transducer install but you were going to wire everything your self. 8 months later i get a call with a man calling me a idiot, incompetent and cuasing me.I let him that Mulligan a d called my West Marine Pro Rep . To see if he would help with this deal and he laughed and said and you want help on an electronic instrument that the customer installed 8 months ago. When the Customer not read when he turned it on it would have said Speed. Talking to the Riggers that did not show up to help this man they said he was too hard to deal with and the internet junk rigging the boat owner had was dangerous and I said the same when I saw it. I ask my West Marine Representative if he would help get this straight and said no way due to 8 months time gone by. I had West Marine Pro to send me the right Instrument and it was $300.00 more dollars than the speed that the Customer installed himself 8 months ago. I told the boat owner West Marine Pro would not Participate but they had the correct I40 depth was in stock and I would.have it mid week. The Boat owner said Bullshit he could get one the next day and called me a F'n liarat that point I hung the phone up. This man text me for several hours a day. I gave this gentleman 4 dates to hull the boat and install the correct Instrument. I told the customer to keep the speed instrument as it really is needed his boat and as is the depth instrument. The dates I gave him none was good for his schedule.At that point I realized nothing was going to please him. This man wrote a nasty email to Bill the owner of the marina a nasty letter and said my incompetence and other insults about my inexperience. 50 YEARS IN THIS BUSINESS i Love lead me to believe that nothing I would do to help these people would do would satisfy them. So after the insults almost fist fights and he swinging his cane at my wife he is a lucky man. I told him fair Weather and Following Sea's a d good luck at what ever Marina he was headed to. I would do for him what West Marine would do for a Company that spends tbousands of dollars a year with them and tha was nothing.

So if you want or need a scientist, engineer and rv repair all rolled into one guy, then Scooter is…read moreyour man. Trust me! This is my 3rd time using him! * And he comes to you!! * And he does a site survey beforehand so as to not waste time on repair day or ordering parts!!! Enough said! Call him!!

I wouldn't trust Eric (Scooters) to check my tire pressure and get it correct. Scooters was hired…read moreto change a fuel filter. The filter was not changed. In the process, they allowed air into the fuel system. Somehow, my being at the other end of the R/V, a distance of 40 feet, it's my fault air was introduced to the fuel system which necessitated bleeding air from the injectors to restart the Cummins B series. As we were departing Eric said he would make and adjustment on the pricing since the job was not preformed. Once again, another task not completed. If Sckooters replies to this, I'm sure they will blame the moon, the stars and age of project. It's a poor carpenter that blames his hammer. They are NOT reliable.

RV-FAM is a first-class operation and a true no-nonsense team of professionals who know how to get…read morethe job done. Mike in Sales was outstanding to work with as I traded in and downsized from my Class A to a more manageable Class B -- a 2016 Airstream Interstate. He handled both transactions smoothly and made the entire process easy. Vitali does an excellent job leading the RV-FAM operation, overseeing both Sales and Service, and it shows. After my first shakedown trip, I had a couple of issues with the A/C and propane systems that needed attention. I was honestly impressed by how efficient and well-organized the service side of the business is. These guys clearly know what they're doing. They diagnosed and resolved the issues, completed a diesel oil change, and had me back on the road the very same day. Fast, professional service with great communication -- exactly what you hope for when owning an RV. Highly recommend RV-FAM!

I recently had some severe water damage to the roof, ceiling, and side panels. Someone suggested…read morethis place and I'm sure glad they did. They did excellent work at a reasonable price. This is extremely difficult work and I'm not sure there's another person within 200 miles than can accomplish this type of work. Tv-Fam is my new @go to" RV maintenance provider.

Business replied quickly which I appreciate however, it does not do the repair work I was looking…read morefor.

From the owner: —No repair services provided— Katie Monsma provides RV…read moreinspections, preventative maintenance, and RV education in the eastern VA and southern MD areas. She is certified, licensed, and insured, and takes pride in providing professional services with a focus on inspections and education. She is based in the Hampton Roads area of Virginia, and serves the wider area of eastern VA as well as southern MD where she grew up. As a mobile service, she travels to you and the RV. Find out everything you can expect from a pre-purchase inspection on her website. She makes it a priority to respond promptly to voicemails or emails so feel free to reach out via phone or text (804-625-4876), or email (katie@aervinspection.com). Katie has been camping ever since she was little, and her passion for the outdoors led her to get her Master’s in Environmental Education. She has worked in the MD State Park system and in Olympic National Park, has developed and run after school STEM programs, and enjoys using her experience to make it easier for new RV owners to get outside through RV adventures. Did you know about 70% of the failures RV technicians see when repairing RVs are due to a lack of maintenance? She is also an RVTAA Registered RV Technician, and provides maintenance services, new owner bootcamp (education), and quarterly inspections for RV rentals. As a Truma Certified Technician, she can help install or troubleshoot the Truma AquaGo, Combi, VarioHeat, or Aventa.

Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

Very disappointed. An inspection for possible consignment got us an offer for $100. I admit the…read morecamper needed some finish work on renovations of removing the sink. They told us it needed more work than it was worth. We are talking a 10 yr old camper. Upon returning for camper we found the door hinge was "broken". Too bad the best thing going for them is nice phone staff who can get you to come in but the rest is a waste. Girl at the front counter let me stand there for almost 5 mins while she was tending to her phone and scrolling social media. Thank you for a wasted day, broken hinge and insult of an offer

[EDIT: Confirmed through the finance company that they have…read moreno minimum amount and this was a lie to get us to purchase their warranty] If you're considering buying from this dealership, be careful -- the warnings about this company are accurate. We were told everything was good to go: pricing locked in, financing approved, ready to sign. But when we showed up, the finance manager broke the news that the lender wouldn't even finance the deal as structured -- something the sales manager Gavin had been warned about and chose not to tell us. Instead of being upfront or offering real solutions, they backed us into a corner and pressured us into adding a warranty just to force the deal through. What started as an exciting purchase quickly turned into a frustrating experience full of shady tactics and last-minute surprises. To make matters worse, we had our five-year-old with us the entire time -- stuck sitting through hours of this mess because the team couldn't be transparent from the beginning. It felt like a bait-and-switch -- and based on our experience, this place thrives on that kind of pressure and miscommunication. Everyone else's reviews are completely true -- this company is shady. Think twice and get everything in writing before you waste your time here. That said, Lars was great to work with, and Thomas, who walked us through the camper, was incredibly helpful and kind. It's just a shame the rest of the experience didn't reflect their professionalism

Jay the owner came over and gave estimate. Agreed to price and time to complete work. He came did…read moreportion of job (resealed couple windows) "BUT" had lots more to do . "NEVER" showed back up for two weeks or contacted us at all to finish repairs to which I sent him a text ( which he never responded to either) expressing my issues with him and his lack of communication and not keeping his end of the deal and missed the dead line to finish before our first camping trip of this year 2024 .Saw him at Lowe's and his explanation was " I've been busy" umm hello (Jay the owner) said we caught him just at right time before he got busy. He did apologize BUT never one time said let me get this wrong straight and get your camper fixed. Not a way to run a business and would not recommend due to not doing what we agreed to and finishing what he said he would do.

From the owner: We are a small business - husband wife team! We don’t ask you to haul your trailer/camper anywhere…read morebecause we come to your location! Over 20 years of experience, honest and reliable!

Best service we've ever received. Always answered all of our questions. Efficient work. Needed help…read morewith our AC unit and he had the parts ordered in no time. Showed up on time for the appt and got it done. Great price compared to others in the area as well.

Ricky Johnson, the owner, saved my family's planned, month-long "Grand Adventure" through five…read morestates with our kiddos' during their summer break from school. He was quick to respond to our initial voicemail, and throughout our repair experience with him. We have worked with a few other RV repair folks in and around Virginia Beach, and Ricky showed he is very reliable and a master technician with, I believe, over 40 years experience. He very quickly assessed and fixed our bathroom leak and faulty toilet. We will definitely use him for all our RV issues. You should see him work, too!!!