I highly recommend this place and especially Pam the owner and Anne the sales person are very…read morewonderful people and have the best customer service I have ever experienced!!

Pam is polite and professional. Super knowledgeable about the products and goes above and beyond to…read morehelp you. For any indoor or outdoor needs ask for Pam. A+++

I see that my original review is 15 years old so it is time for an update!…read more We stopped by here on a Sunday afternoon. It is such a fun store just to wander and look at the huge variety of stuff--dishes; furniture; boxed, bottled, and packaged foodstuffs; sweets and soups; wine; pots and pans plus other kitchen supplies; perfume; artwork; baskets; chairs; rugs; the list goes on and on. Such a wide variety of stuff that is just fun. If you are looking for something quirky or out of the norm, this is the place for you. I found a bowl that I was looking for and picked up some other non-essential things that I did not expect to buy when we entered. So set aside an hour or so just to meander and explore. Chances are you will find something you did not expect.

Great location with excellent customer service and lots of cool stuff to shop for. I didn't realize…read morethis location was there, so I'll make it my regular spot

My first time in the store since moving to the neighborhood. I am eagerly trying all the new shops…read moreand restaurants in the neighborhood. Today was disappointing at Ballard Design. I counted 4 people working when I walked in today and one other customer browsing. Not a single salesperson even acknowledged me despite making eye contact. Even though there is a beautiful piece of furniture I would love to purchase, I won't give my business to a place where the staff are too "busy" to even say hello, much less can I help you find anything.

I ordered a Christmas tree skirt in early December of 2024 and PAID for it. It was mailed to the…read moreDallas Texas store and they did not contact me until August of 2025. I asked if I could merely apply it to another item and was told I certainly could do that. I spent time locating something else which would have cost hundreds more and when I went to the store I was told NO they would not give me credit for the skirt even though it was BALLARD that was at fault for NEVER CALLING me about my order for 9 months. The store manager was quite rude and did not apologize for THEIR ERROR. I am a good customer and have ordered mirrors wallpaper paintings etc but was treated poorly. I will take my business elsewhere going forward! DO BETTER BALLARD

Truly incredible small business in Richardson. They know everything about Texas outdoor furniture…read moreand everything that they sell is top quality. They are beyond friendly and thoughtful. If you have any issues they will fix it immediately. I love this store and their staff. We have bought several outdoor items including, outdoor sofas, cabana furniture, chairs and pool lounge furniture.

Sunnyland furniture is awesome Austin our sales Gentelman…read morewas very knowledgeable The delivery was as promised

We are now Home Depot customers for life: Jermaine & Kelvin were absolutely amazing. Very…read moreknowledgeable, courteous & we will be coming back to buy all future appliances & tools from here.

I took my "what if... 3-10 day power outage" list to Home Depot…read more Also carried my battery storage organizer charger with me because I could not get the screw out to replace the 3- tiny cell batteries nor did I have the right size Phillips head screwdriver. Pedro is the man to see. He greeted me with a smile and asked how he could help. Pedro found the right size Phillips head screwdriver, helped with the stripped tiny screw, and found the right size battery replacements. Pedro then offered to help me find the items on my list. Which, by the way, were in different locations- isles, row, and shelves. Pedro had so much patience with me as we checked the items off my list. Prices are good. Value for products great. Store was clean and well organized. Definitely will be back. Home Depot, thank you for this awesome employee (give the man a raise :-) ), your products, and providing me a wonderful day.

Great gift store -- unusual merchandise for me, the gifter, too. Abd the plants and bushes outside…read moreare great quality n staff knows a lot about it all. A kittle pricey but their expertise is worth it, i think.

i've had a similar experience at walton's, went in for a few plants and the owner started talking…read moreto us about our project. he proceeded to take all of my vision and persuade me to completely change it. when i went in for 6 or 7 plants we had 2 carts worth of plants and countless other items that didn't fit on the carts. i became very stressed and literally looked at my partner and said we are leaving and bought nothing from them. they seemed to want to take advantage and upsell upsell upsell when their prices are already way more than any other nursery. i've vowed to never return and every time i do to just look around i immediately remember why i don't want to give them business.

This place is amazing. Something for every budget from peasants like me to the super wealthy.read more

Selection and variety and intelligence and love provided to their customers. You never know what…read moreunique items you'll find that you didn't know bring happiness and joy to your life.

We were greeted when we came in and made to feel valued. The staff is amazing. They listened to us…read morewhen we told them our needs. They offered us options and worked with us to design a beautiful, comfortable outdoor space. We highly recommend!!

When a good friend of mine was looking for a new furniture set for his patio, I had heard many…read moregreat things about Sunnyland. They've been around for years (decades) in the Dallas area, and only semi-recently opened up a store in Frisco by Stonebriar mall. Walking in, we were impressed - even a little overwhelmed - with the number of options and styles. But, shortly after arriving, we were greeted and asked if we needed any help. Thad walked us through the various styles and brands that fit our budget - he was knowledgeable and friendly, and we didn't feel pushed to make any immediate decisions. We found some sets that would work great for the space and our budget, and definitely will be back once we're ready to buy.

I have tried to go several times now. Left work early to go there to try and buy or order a sofa…read more Just had the gate shut on my partner and myself over a half hour before closing. No one answered my calls. No one answered the bell. Not sure what's up with this place, but the positive reviews all seem to be from before 2021. I won't be wasting anymore time.

NORMA AND EVAN ARE AMAZING TO WORK WITH! After visiting lot…read moreof high end furniture stores in Dallas, we decided to go there and check our their store. My first impression was Norma is passionate and knows her stuff. I didn't feel like she just wanted to make a sale. Norma and her husband spend two whole days with us after coming to our house and measuring everything to make sure we get what we want. We finally got all of our house furnished with their help! It feels magical! My family loves the outcome. Even my 5 years old can't stop talking about how beautiful our house is! You get high end furniture paying half of the price compare to lot of other furniture stores in Dallas.