My wife and I had purchased a leather recliner and five other pieces from Arhaus brand new years…read moreago and attempted to use the lifetime limited warranty on the recliner when the frame broke. Arhaus would NOT honor the warranty because we didn't have the receipt.

We found exceptional furniture pieces with excellent service. Destiny, the sales associate, was…read moreprofessional and knowledgeable. They don't have a delivery service, but they can provide names of delivery people in the area.

Furniture quality seems nice but all of the couches looked the same. Would be nice to see leather…read moreon the floor if off-white fabric isn't your thing. Won't go back though. Stopped in on a Saturday and the two people working were behind the counter and so consumed talking to a couple (assuming customers) they couldn't be bothered to even acknowledge our presence let alone say hello. We were the ONLY other people in the store. We were there for a good twenty minutes, walking back and forth a couple of times checking out the store. It was so odd. My husband is super low-key and relaxed and even he thought it was weird. The couple couldn't even move to the side to let us pass them to go through to see the other room. We had to cut through an awkward space by a Christmas tree. The store is connected to the rug store and they were so great by comparison. We ended up buying a rug from them. Found furniture elsewhere.

If you're looking for furniture and accessories this is your place. Amazing selection and great…read moreprices for the high design items! This is a new and larger 2nd location!

The store is cozy, beautifully decorated and filled with goodies for the home. I love the style of…read morethe home decor here and they have so many unique items. In addition to decor and gifts, they also sell a line of interior chalk paint. Right now, they are fully decked out for the holidays.

Cute but overpriced and the manager/owner is quite rude. It's not enjoyable to patronize an…read moreestablishment when you condescended to or insulted.

Claire and her team are friendly and professional and have been so extremely helpful! We had a…read moresmall issue with shipping and they went above and beyond to make sure we were taken care of and did it all with a smile. We love our new furniture and would highly recommend this store!

This is a really great store for all things children. They have a high end selection of things for…read morechildren but it's all great quality stuff. They also have story time. When story time is over they hand out stickers to put on your reward card. Once your card has 5 stickers you get to redeem it for a $10 gift card which can be applied towards anything in the store.

I can see why this business is off the main road and maybe easy to miss. We walked in through main…read moredoor and there was desk with no one around. There was some "art" work around but nothing worth much. We opened another door and was in warehouse. It was full of chairs and lighting fixtures. Boxes full of stuff you would have to shift through. It appeared that they may have been closing the business instead of open for business. Prices didn't seem enticing. One employee moving things around barely greeted us. Not worth the 10 minutes we spent there.

Went searching for individual furniture pieces to complete a space. Found a chest of drawers at a…read morereasonable price. Excellent, friendly service.

Beautiful furniture and a pleasant atmosphere when you walk in, but first impressions are not…read morealways accurate. I was greeted by a kind young man who talked through some the background of the store with me. However when the owner of the store, an older lady with a slight European accent, appeared, she was rather rude. My experience with her was similar to other reviewers of this particular Roche Bobois: aggressively told not to touch or look at the price in strident tones, watched like a hawk so that I felt extremely uncomfortable browsing, and made to feel unwelcome due to my younger age. Clearly she didn't feel the need to be polite since she didn't think I was a real customer, and thanks to her behavior, I certainly do not intend to become one. While the home furnishings are wonderful and I've become inspired by some of the designs I saw, I'd much rather give my business to another Roche Babois with better customer service.

I went in looking to furnish my new place. I walked into the place, it smelled like cigarette…read moresmoke. The lady is nowhere to be found, all you hear is someone on speakerphone. I sat on a chair to see how soft it was and she comes from the back, still on the phone, and says "sold". I look confused and she says "it's sold" and then walks back to the back room. If I could, I'd give zero stars. Don't buy from here unless you like the smell of cigarette smoke in all your brand new over priced furniture.

Bought a $5000 pullout couch. Got it home and could barely pull it out to a sleeper position. Went…read moreround and round with manager and staff. Even wrote to president of the company. They tried to fix it and didn't. And that's how they left it. NOT recommended.

Large selection. Exceptional service-friendly, knowledgeable and helpful. The couch and chair that…read morewe purchased were exactly what we wanted.

My wife and I spent the better part of a year searching for furniture for our new bedroom. We of…read morecourse started by visiting all the furniture stores around town and found Columbus severely lacking in quality furniture showrooms especially ones with contemporary or modern styles. We did not want to order from a catalog sight unseen so we even spent a day in Miami Florida browsing the numerous very high end showrooms there and still could not find anything we really liked regardless of cost. We happened to stumble across some of Tarik's pieces while searching on Etsy and discovered he was located in Columbus so we decided to go check out his showroom. We stopped by the showroom and were immediately impressed with the pieces on display. The furniture is well-made heirloom quality and the designs are unique, stylish and contemporary. Everything is handmade and exudes craftsmanship well beyond anything you will find in a catalog or most any other local furniture store, this is furniture you that will be cherished and enjoyed for a long time. We found a four post bed we really liked and we worked with Tarik to slightly customize the design and dimensions. The bed came out absolutely amazing and we could not be more happy with the result. After seeing how nice the bed turned out we picked out a nightstand and dresser design from his showroom and customized them to our dimensions with legs to match the four post bed. The final product was equally impressive and beyond our already high expectations. I highly recommend TY furniture; Tarik and his skilled craftsman do amazing work and I look forward to working with them again in the future.

We paid more for a bed frame from TY Furniture for our new home, because they said they could have…read moreit made and delivered significantly sooner than other reputable furniture makers we talked to who are making similar beds: 4-6 weeks lead time, plus 3-4 days for shipping. This time frame was repeatedly quoted by phone and email. We were expecting our bed in late July or maybe early August, and have been sleeping on a mattress on the floor waiting for the bed. It is now the last day of August. The shipping company finally reach out today. They have our bed and the earliest available day for delivery is late September. And we are still sleeping on the floor. Thanks TY. We strongly recommend shopping elsewhere.