Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Very helpful when I was shopping for mantels. Let me know an estimate when it would be in. Then…read morecloser to the date they let me know exactly when it would arrive to their warehouse and ready for pickup

Bought five-year warranty just over a year later I called and they said this wasn't covered even…read morethough they told us warranty would cover anything even if a dog scratched obviously this is not a dog scratch. I will never shop there again.

If I could give Ashley a negative 50 I would do just that. My wife and I bought bar stools from the…read moreMadison Heights location. Not less than 30 minutes after they were delivered I noticed that 2 of the 4 chairs had length issues and they were both "rocking" instead of a stationary foundation. We called customer service and the agent told us to take them back to the Madison Heights location and a refund will be initiated. Upon arrival, the store manager said they do not issue refunds only replacements regardless of how unhappy we were and that because we signed for them it was our fault. Here's the thing, the items are assembled and dropped off without an opportunity to inspect anything. And if I'm being honest, if the customer is unhappy, then you should issue a full refund for defective products!! Simple as that!! Their items are defective!! I don't want another defective set of chairs!!! I understand restocking fees and/or delivery costs but to tell me "well that's not our problem they're defective, you signed for them" is unacceptable. I think the worst thing is the store manager was just an unsympathetic little asshole. Completely aloof and didn't really give a damn about our defective items. The customer service experience at this Madison Heights store is the worst that I've ever been witness to. If I had the power to close this location that's exactly what I would do. The sales practice along with customer relations is simply predatory. We were able to finally talk to someone in corporate and have our money refunded only after many roadblocks. I should have went with my first mind and gone to Gardner White who guarantees a refund and much better service if the customer isn't satisfied. IF ANYONE READS THIS DO NOT PATRONIZE MADISON HEIGHTS ASHLEY FURNITURE. DO NOT CONTACT ME ABOUT IMPROVEMENT EITHER. IF YOU WANT TO IMPROVE CLOSE THE SITE DOWN AND REOPEN TOYS R US!!

The store was clean and well stocked. Very friendly and helpful staff. I don't know whats changed…read morehowever I can't wait to come back.

today I have very bad experience with home good the one in John r and 14 mile Troy .bought a salt…read moreshaker that was included in the price and I didn't know it came as a set. They sold it to me as is. When I wanted to return it, they wouldn't let me and asked me where is the other piece and the manager was very mean and the way she talked to me was as if I was a thief. The manager accused me of returning an incomplete item and that I put the price on it. I asked her to check with the cameras that I wasn't lying. This is the first time something like this has happened to me and I didn't like the way the manager dealt with me, she was very mean.

Amy needed a tomato cage. She planted a bunch of tomatoes and is expecting big things. We were…read moreheaded to Home Depot, but we passed English Gardens on the way and I said ooooh! What's THAT place?! It was a big white colonial style building and it was pretty. What else would a good friend do? She turned the car around. She said she would probably pay $5 more by going here, but she wanted me to see it. We pulled into the massive parking lot and drove to the corner where a little bird was taking a bath in a puddle. We got out and the bird was completely unphased. This was his safe place. A floral mecca if you will. We walked past statues and fountains to reach the entrance. There were large carts, baby carts, and wheelchairs available at the entrance. I wandered in and encountered sticker shock. Amy wasn't kidding. Everything was about double what you would find everywhere else. There were quite a few half off sales though, bringing it down to a normal price. Here's the thing though- it's like the difference between a Gucci watch and a Timex. Both are going to do the job, but the Gucci is just more elegant. These plants were lush. They were diverse too. And this place was mammoth. I did not make it through the entire store. It vascillated between indoors and outdoors and stretched back to parts unknown, at least by me. Luckily I found a place to sit so I didn't need to grab a wheelchair. A bunch of patio tables and benches were stationed at the front next to the firewood. I enjoyed the breeze while Amy stood in line. She was right. She paid more. The young guy who rang her up asked if she would like a bag for each one. We missed over that since the bags were smaller than the tomato cages. She said no. We jaunted to the car, loaded up the trunk and much to our dismay our little bathing bird was gone.

This place is awesome!! The store itself is huge, we didn't even cover everything in our first…read morevisit here. But they really do have something for everyone, from plants to sauces to furniture- it's an amazing store. Staff is very friendly and helpful. Quiet a number of sales on a plethora of different items in the store. Flowers and plants are all well maintained and taken care of. My husband and i went here to "just look around" and left with $180 worth of plants and other things. We loved it and can't wait to go back.

12,000 Square feet of furniture, accessories, vintage, gifts, serving pcs, bedding along with a…read morekids store and ladies clothing, shoes and accessories

Don't wait for help if an associate makes an announcement for someone to help you, for example, "an…read moreassociate assist customer in paint/keys/appliances/blinds." Trust me, no one cares. There are so few associates anymore, if the one person is on break or off today, you're not getting helped.

The manager on the floor has no knowledge of where things are in the store and ignorant the…read moreemployee passing by heard what I was asking for and pointed out to me. The employee should be the manager.

Picked up 6 bags of top soil for $1.57/40lb bag and 3 bags vigoro River pebbles at $2.98/0.5 cubic…read morefeet bag. The closed at 8pm. Make use of one single line for the self checkout and cashier run registers too. There's plexiglass surrounding the cashier and the credit machine is outside of the plexiglass. Service was decent in the garden area, meaning we were left to our own devices the entire time. Our first encounter with staff was at the register. It's fine, we knew what we were looking for and found it on our own. I see why this is more geared towards the contractors. Prices are reasonable at least.

Literally the worst service in the world at this Home Depot…read moreAisles always full and inventory never put away. Returns are always a nightmare and they are never on time in the morning. It's just such a poorly managed Home Depot. I don't understand why the corporation doesn't upgrade the management team. With as many low ratings as this facility gets you think someone would step in to do something..

I stopped in to grab a couple items. I was told it would be busy because it's the weekend before a…read moreholiday. That wasn't the case. Everything is still orderly and well stocked. The cashiers are still smiling, and I was in and out rather quickly. Some of their prices have gone up! The parking lot was pretty full! That space is shared with multiple other stores.

This Target wasn't very busy which was great for me. However, the freezer and fridge were…read morepractically empty. Most of the items I needed were not in stock.

3/12/2025 Gormans Furniture delivered our leather recliner. We ordered the recliner end of Jan…read more2025 and it arrived just as ordered. We were wanting a smaller, less bulky recliner for our upstairs bedroom and this style fit our needs. The craftsmanship seems to be well made, great quality and the pricing was a bit on the higher side. The delivery crew took great care getting the chair up the stairs and around the corner without scuffing the newly painted walls or the chair itself.

I decided to stop here to see if I might be able to find a bedframe that would be reasonable and…read moredecently priced. The last time I went to this store was at the Novi location. Our whole living room set and dining room set is from there. Not exactly the most cheap place or low end. Let's see what we can find today. Nancy greeted me at the front door. She asked me what I was looking for and I told her a bedframe. She told me that there's displays set up all around the store and to feel free to look around. I perused around the store looking at every bed and the location. I only saw a couple beds that were of interest to me. I finally went back and looked for Nancy and asked her if she had any darker finished wood bed frames. She flipped her page and I noticed that they had a lift bed available. Interestingly enough we've been looking at lift beds for the last couple weeks now. This is the first time I am seeing it at a store other than IKEA. The bed I picked out by Durham with the Soma wood finish came to just under $3700. With the current discount from 40% to 70% off it would be $2,771. It's made of solid wood and I picked a simple wood panel board as well as footboard. It also has solid wood bed rails. The lift itself is a steel metal frame. There's a $99 delivery charge. Their delivery workers and staff will install and unpack the bed frame for us. The lift bed allows for storage underneath the bed, and the metal steel frame will provide the appropriate support for the mattress. And no longer requires the boxspring. Nancy said it could take about a week before she gets word from the warehouse on when the bed will be available for delivery. She said it could take up to 12 weeks to get the bed, but she would know more when she hears from the warehouse. She will let me know in a week or so and text me an ETA. No contact after two weeks about my delivery date. I had to reach out to the store to find out for myself after a few weeks after my purchase and no calls. The customer service was already tepid up until the sale was in the bag and papers were signed. Not what I was expecting for a more expensive store and definitely not the same level of customer service as what I received from their Novi location. I suppose I should have gone back to their Novi location since I have always had better customer service and experience there than I did at the Troy location. No word after 3 weeks about timing for my lift bed delivery, yet I received a text from the sales woman asking to leave her a review after a week. Does she really think she's going to get a glowing review without following-up with me and letting 3 weeks go by without any information about my order or any timing updates at all. It feels like good customer service is now become more of an exception rather than a rule. Follow-up and follow through should be a rule and not an exception in this or any service industry. I spoke with Delora at the billing or main desk area. She said Nancy is usually good about following up with her customers. She gave me the latest ETA for delivery for end of April. Who knew it would take 3 months to get a Wood Lift bed. I received a thank you card from my sales rep, Nancy P. Over a month after purchase. I kind of felt bothered that she has asked for a survey and now this empty thank you card to me. It feels very much like her going through her normal process or motions as the role of a sales woman at this point. A call or text to let me know what I could expect my ordered bed is all I cared about. If you want to know anything about your delivery, best to reach out them, as they would likely not have contacted me until it was due for delivery and to collect the other half of the dues. I paid half the day of the purchase, and I will pay the other half the day before it gets delivered I finally got a call by end of March that my bed was in stock and ready to be delivered and assembled. I spoke with Shelly. She and I arranged payment for the other half of the statement ahead of delivery for the first week in April. The bed took about 10 weeks to come in for delivery. Does that mean my bed is newly built then. I put the order in on January 21st. I got a call a few days prior to the delivery date that gave me a 3 hour window, 8AM to 11AM. The delivery was the easiest part of the entire experience. Called me about 10-15 before coming to the house. They were in and out in less than 40 minutes. The new lift pad goes up quite easily from the metal frame. It definitely takes much more force and energy to drop the bed back down. The color matches the existing dresser and bedroom set in the spare bedroom perfectly. I do like the simplicity of the headboard. Hopefully won't bed lifting and dropping the bed too often.

Best selection of Tomato and Pepper plants around. Hard to find varieties? They have them. I live…read morein a farming community, and I drive 20 miles to shop here every spring. The one-star ratings just for masks not being worn - REALLY!!!!

I bought and planted 3 large garden boxes many vegetables and tomatoes and very impressed how quick…read morethey have taken to my soil and look I credibly healthy and have grown strong so far so good and last years crop yielded many vegetables so im very happy. Over 100. 00 in plants we use many things from the store and have no complaints. There Is no refund on plants so, must replant them within days for successful growing. The price is fair.they are really nice people and do a great job. 5/11/23 they except cash or cards. Healthy plants. They sell out so get there early for best buys.