Worst hairdresser I've ever experienced. Selfish, bossy and entitled. She thinks she knows it better then any other. She didn't listen to what I wanted and I had to pay her and additional $100. I do not recommend her, period! read more

She is expensive and it's tough to get an appointment but very worth it. She is the best colorist I have ever worked with. I've been a customer for five years. read more

I have been going to Atelier Emi since the 1980's! Why would I go anywhere else? I have a horrible head of hair, thinning and graying and she makes me look like a million dollars! She is a hard-working professional that knows exactly what she is doing. She is not only a great colorist and stylist, but a genuinely wonderful human being. I have referred her over the years to many family and friends, and everyone that has gone to her for services has always been pleased and happy with the outcome. I am retiring next year and am afraid I will never find anyone quite like her in Arizona. She is the best! read more

Emi's atelier is very hygienic and sanitary. She did a fantastic job with color highlights and cut. She also has helped out my disadvantaged friend. We are both grateful as we both feel attractive and found our true loves! read more

Atelier Emi - Spray bottle and hospital sterilizing solution and aloe - Hair Stylists Near Me - Ross, California

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If she was as good a registered nurse as she is a hairdresser, the medical community has lost an excellent member. Emi Stewart of Atelier Emi chose many years ago to leave her registered nurse position in order to pursue what she enjoyed more--and it shows! Everyone to whom I have referred Emi has stayed with her, with pleasure. Emi's bailiwick covers the gamut: thinning hair, color, cut, etc. Apart from her hairdressing expertise, Emi's shop is lovely; it's also quite inviting, as is Emi. I also believe in frequenting places that give to the community, and Emi has proved herself to be a contributing member of the Marin community. read more

I never had such a bad experience as this one. I bought a deal on Groupon and I've called this person at least 10 times to try to book an appointment. She didn't even have the courtesy to call me back. If you don't want to work with Groupon deals don't try to build your business from there. With this I can only imagine what kind of business woman she is!! read more

Emi has been styling my hair for years and I love what she does. She is an amazing hair stylist and I currently come back from Oregon to have her cut and color my hair. She is very versatile in what she does. I love her work of art. read more

Do NOT go to Emi!!!!! This is by far my WORST salon experience ever. I had to create a yelp account so I could warn others before they step foot in this salon. I had a bad vibe when I called to book my appoinment and should have followed my instincts. I bought a groupon and when I called to book my appointment, Emi, grilled me on why I wanted to use her services. She then proceeded to tell me she usually charges $350 for the service but she's running a groupon special for a Charity. She almost seemed like she didn't want me as a client. So fast forward to my appoinment time, which I scheduled on my birthday so I could have a little relaxation while my children are in school. My appointment was scheduled for 9am. I dropped my girls off at school at 8:30, but, quickly realized the traffic was horrendous and I wouldn't make it to Ross by 9. I called Emi promptly at 8:30 and left her a message to let her know that I would be late due to traffic. I apologized and asked if we should reshedule for another time and to call me back to let me know how we should proceed. I told her it would most likely be there at 9:30 but couldn't give an exact time because traffic is unpredictable. But offered to reschedule if her books were full for the day. She called me back 15 min later while I was driving in traffic and couldn't reach my phone in my purse....she didn't leave a message to let me know what I should do. She just called and hung up. I drove almost an hour in morning traffic from Novato to Ross. She called again at 9:30 and asked if I was almost there. I told her I was 10 minutes away and needed park and walk. She said okay, see you in a bit. When I walked in the salon, she immediately barked "you're late!" I apologized repeatedly.... However, she began to scold and shame me in front of a client and co-worker. I asked if we should reschedule and she said "maybe... I don't know? She then lead me to believe that she was going to start my service, I actually wasn't sure what she was going to do at that point. She was so rude, pushy & mean. She asked me to pull up my groupon so she could look at it. She abruptly said " you need to come back, I'm doing this for a charity and I'm booked. Give me your groupon." As I began to show it to her, she grabbed my phone out of my hand and hit the redeemed botton on my Groupon! I was stunned and said "wait, why are you redeeming my Groupon, we haven't done the service yet?" She said " you have wasted my time and I'm taking the Groupon." I tried to explain that I called in plenty of time before my service to let her know that I was either going to be late or we could just reschedule if my timing would interfere with the rest of her day. She offered no solution other than to have me show up at her salon and take my money from me! She also told me that Groupon told her to take the money from someone in that situation.... I called Groupon to report her, needless to say, they were just as shocked as I was. I was appalled and stunned! I have never felt so disrespected in my entire life!! I felt violated by this woman. I'm an Esthetician and have worked in the industry for over 10 years. I completely understand how valuable someone's time is. I also understand that things happen in life that prevent us from arriving on time or the need to reschedule. A simple voicemail message from Emi explaining that she was completely booked after my appointment and we should probably reschedule the appoinment for another day would have been an ethical and honest business practice. I can't believe this lady is in customer service! She is rude, arrogant, cruel, unethical, and a thief! Trust me, you will leave feeling worse than when you arrived. I also went to the local police department to file a complaint. Please do not give this woman your business. There are plenty of other wonderful and ethical stylist in Marin County. Thankfully, Groupon refunded my money, read more

Three generations of my family, male and female, adults and kids, have been going to Emi literally for decades. She is incredibly talented with cut, color, styling, creativity and kindness. Whether your look is conservative or you like pushing the envelope, Emi is wonderful at suggestions and trying new things to enhance your look. Her bonus qualities are her humor and entertaining conversation. I look forward to every visit and time flies! She raised her own family here and continues to remain a local treasure. read more

I had a very bad experience yesterday getting my hair cut at this place ,first the lady was unprofessional and so rude,on the top of all that when I choose a hair cut she said I don't have feminine features I can't believe she said that, if the hair cut was good in the end I probably wouldn't care but the result was really bad after I heard her bragging about her experienced noodle*Experience in Europe and she did Madonna hair according to her which I doubt that. I also like to mention when I told her : I have a groupon coupon she said I do that for charity even if you do don't be a snob about. That she told me to go back and cut my hair in the same place I usually go to. Is this not a place of business or even a professional who can own and manage a business with prejudice. All I said is what happened with me and my experience. read more

I was very disappointed with my haircut and highlights, in fact I would say it's the worst haircut I've ever received. My highlights looked bright orange when I asked for two shades lighter than my dark brown hair, it was awful. Emi was very unprofessional in the way she dealt with the situation and very disrespectful within the first 5 minutes. I tried to be patient and kind with her, but she was condescending and always had something rude to say for example being asked.. If I always told people how to do their job, when telling her how I wanted my haircut. She also asked me how often I shower because my hair was dirty according to her, and I was there to get a wash so why would I go to the salon having just washed my hair? It was a little bit weird. I could go on about how horrible the experience was so i'll end it there. Emi is the worst. read more

Wonderful! Emi is more than a stylist, she is a true partner in helping you look your best. I'm getting many compliments on my new look, and I look significantly younger - both of which help me feel more confident. Her salon is cozy and comfortable, and I look forward to each visit. read more

I've been going to Atelier Emi for several years now. Not only do I always get great cuts but I enjoy every moment. Firstly, Emi keeps the salon looking fabulous and incredibly lovely. You'll sense the serenity as soon as you enter. It's kind of like being on a tropical island. Emi has a wonderful sense of humour and wide interests that make conversation flow easily. Making reservations is a breeze. You'll find Emi very accommodating and sometimes you can schedule you the same day. It's always been a great experience--and I look forward to my next cut. read more

can't comment on the hair do because I never made it in the door; bought a Groupon for over fifty bucks, first she was on vacation so I had to wait weeks, then when she did get back to me she left me four messages on same day saying same thing as by that time I had moved out of the area I could only do weekends which clearly are stated on the salon site that they are open, nothing in the Groupon states I couldn't have made am appointment on weekend. When I asked why I couldn't make a weekend appt via text she did not be respond, obviously since I was a lowly Groupon buyer she wanted to save those spots for people who were paying more. Not a good way to build your clientele at all. I then went to see Andrew at the Caprice Salon in Mill valley and was fair pricing and I didn't have to deal with a stuck up false advertising princess. Got my money back from Groupon too! read more

I wasn't expecting it on a hot day in Ross, but this is officially the best haircut I've ever gotten! Emi is amazing and really helped me find a look that is really ME. The highlights are also amazing with the best blend and understated look - exactly what I needed for work - yet completely flattering. My boyfriend is stoked! It was also an excellent deal and Emi showed me all kinds of great ways to low-maintenance style my hair without blow drying it. She is an incredibly helpful and very fun woman. Thank you so much, I will be back! read more

I needed a haircut asap for a trip I was taking. I found & went to Emi through Groupon and had the worst experience I've had getting my hair cut, styled and/or highlighted. She began by insulting my highlights & the stylist who did them-Color was terrible! Color didn't match my complexion and on & on! By the way, I came in for a cut & deep conditioning treatment so why even comment about my color? Next it was my hair style before she cut it-Hair is uneven. Style is no good for me. I should have walked out but I was so stunned by what had happened that I froze. She then washed & cut my hair-no deep conditioning treatment or style. And I tipped her!! Conclusion: 1. Emi is extremely rude & opinionated. 2.I received one of the worst haircuts & felt worse walking out than when I went in. 3. I will never go back nor will I refer Emi to anyone else. 4. I wanted to give 0 stars but Yelp won't let me. Update: having my highlights touched up today. Wasn't planning on a cut, but my stylist noticed how uneven it was & trimmed it for me. Now I have the best cut ever!!! read more

After looking at the reviews I am noticing a trend here. This woman does not take kindly to Groupon customers! Unfortunately I was one of them... I went in for a haircut/partial highlight. As I scratched my head Once and she asked me if I had lice... LICE? I told her I didnt have kids & my scalp is not itching & I would know if I had lice... She went to get some gloves on & got a special comb & proceeded to check for lice. I was So embarassed! She was so loud & obnoxious, I should have left then but I had already paid for the services so I endured... She went on insulting my prior stylist's color & cut saying this is correction work not just a regular highlight (my color was fine by the way, it just needed to get touched up). As she was rinsing my hair she said there is no way I had washed my hair the prior day as it was way too dirty! I could not believe this? I am a clean person, she treated me like a homeless person or worse. I was in & out of there in barely One hour for a haircut & partial highlight! I will never go back. I cant believe I even tipped her! Hey Emi, if you dont wanna do Groupon do us all a favor... DON'T! read more

Should have read YELP before buying Groupon coupon for Emi's. Worst experience in a salon I have ever had. Left Emi and her demeaning manner after the hair wash and before the cut. Lost some money but saved my day. Note: I accidentally touched the star icon. Definitely an accident. How to erase the star and the unpleasant memory.m read more

Emi is the best! Clients come from around the world to see her. She is expensive but you're worth it!

Do not buy this offer on Groupon! I arrived after a long day at work and was hopeful when I saw the nice salon. Everything went downhill from there. Emi was abrupt and condescending from the getgo. She criticized my hair, my hair color, my cut. But worse than that, I had spent my groupon $$ expecting a partial highlights and color. What I got was hardly a highlight, maybe two foils along my hairline, a 5 minutes under the lights, quick wash while Emi was telling me I was using the wrong products. The cut was brief. Blowdry was all about Emi telling me how I needed to come back for future care. For my Groupon HARD earned bucks, I was in and out of there in 50 minutes. If you are going to offer highlights and color, Emi, give them and don't short-change the Groupon customers. read more