The stuff along with the x-ray technicians were absolutely amazing and helpful. The doctor on duty…read morewho's name is Andrew Sellers an Asian guy. I'm not exactly sure if that is his name but that's all my paperwork. He was rushing and I get that doctors are busy, but it was probably one of the worst experiences even worse than an ER visit... I paid out-of-pocket, and he completely just minimized everything and told me to move my arm as much as possible, and I physically literally cannot. I'm bruised in. I feel like every other next level was better than this one. I will not be back to this location. I did really appreciate Steph in particular, she made it worth the 2 hour wait to just be rushed out... still not even sure exactly what needs to be done I wish he gave a paper stating what I needed to do, but I had to get the nurse to call him in three different times and he seemed very irritated...

This place is very neat very clean. They know what they're doing here. They actually take care of…read moreyour problems and get you well. These doctors are the best. I'd give them 10 stars if I could.

I found my way back to Nurse Love! Her transparency and patient education are core values of her…read moreclinic. I received a comprehensive consultation where pricing, program details, and realistic expectations are clearly explained before beginning treatment. She takes the time to sit down with you and answers any questions. Remedy is a medically supported weight management practice who prioritizes honesty, safety, and individualized care. She took time to answer every question I had and made sure I understood how the program works before I committed to anything. I never felt misled -- I felt informed. I appreciate a text message with information and reminders as I am a busy nurse who appreciates this. This clinic truly values integrity, patient care, and realistic expectations. They focus on long-term success and healthy habits rather than quick fixes. That level of professionalism gave me confidence, and I'm so glad I chose them and returned for more encouragement and guidance. If you're hesitant because of concerns about transparency, I can personally say my experience has been clear, professional, and supportive from start to finish.

Shonna is truly remarkable!! Not only does she excel as a service provider, but she also radiates…read morekindness and offers invaluable support every step of the way! Incredibly flexible and understanding... and her patience knows no bounds. I couldn't imagine a better person to work with.

I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

I came in with less than an hour before closing, and everyone was still so nice and friendly…read more Didn't feel rushed at all. The front desk lady was the sweetest. If ur in network with insurance I would definitely recommend.

It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

this place seems to have gone downhill I've been here almost…read morean hour and not been seen yet I waited about 45 minutes before they told me they couldn't verify my insurance now sat in a room waiting for another ten minutes despite seeing people standing around I will be looking for a new urgent care facility

Dr. Humera Naqvi is very caring, compassionate, caring, thorough and attentive. She took her time…read moreanswering questions and explaining her diagnosis and treatment. Staff were very caring, helpful, kind, patient concerned about their patients as well. They spent as much time as I needed to answer questions. Dr. Humera Naqvi and staff are the best. I highly recommend.

I strongly recommend avoiding this doctor. My experience was very disappointing and unprofessional…read more I visited a few months ago, and the doctor seemed uninterested in helping patients. She appeared to be in a bad mood with both patients and her staff, which made the entire experience uncomfortable. Unfortunately, my recent experience has been even more frustrating. I have been in significant pain for about a week and have repeatedly called the office asking for my medication and help with my situation. Despite explaining that I am in pain, I have not received the support or timely response I expected. As a patient, I believe you deserve a doctor who listens, communicates, and genuinely cares about your well-being--not someone who makes you feel like your concerns are unimportant. Based on my experience, I would not recommend this doctor. Please consider looking for a provider who is more responsive, compassionate, and patient-focused.

Called an hour before close no answer so drove over just to be told the provider left early for an…read moreemergency. When I mentioned I tried to call and wouldn't have driven all this way if they had answered their phone she went back to ask the provider if we could be seen anyways (apparently they DIDN'T leave due to an emergency?) Got turned away because the provider "really does have to leave for an emergency". All this to say, don't waste your time they do not want your business and/or to help you and your child.

We went to urgent care on 4/13/2025, but because they weren't able to verify my insurance we had to…read morepay $150 out of pocket and were told they'd refund us once insurance was verified. The next day I called them and they confirmed insurance was verified and asked me to contact their billing department for a refund. Since then, I've contacted their billing department, front office, and management over a dozen times in the past 4+ months with no refund. It's been frustrating to say the least. Not one person is able to help. I've emailed and contacted their patient advocacy and still nothing. If anyone has the owner's information please let me know as this is unacceptable.

I brought my 5 year old son in to see if he had fractured his leg after a scooter crash. Of course,…read morethis happened on a Saturday evening right before Christmas, so I waited and came in first thing Sunday morning. I used the app to claim my spot in line and it notified me when to come inside. We had just enough time to grab breakfast and sit in the car to eat. Once inside, check-in was fairly easy and the nurses and staff were friendly and pleasant. After a simple X-ray and a visit with the Dr. it was confirmed that my son fractured his tibia. The nurse who wrapped his leg with a temporary splint was so courteous and careful with my son. We left with a CD of the X rays and an official report from the Dr. about the diagnosis. A few days later, a nurse called to check up on my son to see how he was managing his injury. I have nothing but great things to say about our experience at Next Level and highly recommend it to anyone. Tip: try to wait in the car and use the app if you can...lots of sick people in and out of the waiting room so you're better off minimizing the time you wait inside. Overall, I have nothing but wonderful things to say about our experience at Next Level.

Best urgent care experience. Not a bad wait. Staff was professional and knowledgeable. Very clean…read morefacility. Felt safe and cared for by competent medical professionals.

I usually don't write reviews but this experience was fantastic. From checking in with Lucas to the…read morenurse Kim, and Dr. Wood. They took the proper time and measures to make sure we were taken care of and had a great experience. I would highly recommend!

Let me preface this by saying this review is based off of their teddy bear clinic not their actual…read moremedical services! My son's daycare was able to attend a teddy bear clinic here and it was so thought out and organized ! The kids were able to go through 3 stations 1. Inpatient - where they told the doctor everything that was wrong with their teddy bear ! The kids had a form and the adults filled it out! Very cute all the things the kids said 2. Next was the doctors office station where they got to see and use the doctors tools , learn what each tool did , and then test the tool out on the doctor ( stethoscope , and the tool to test reflexes) 3. X-rays- they were able to go to the x ray room and at the end receive an "x ray" of their teddy bear they could color! So cute very organized and a great way to teach young kids about the medical field