I had to get an MRI here earlier in the week. The people here are SUPER-friendly and do whatever…read moreis necessary to keep you comfortable, and are willing to fetch blankets if you're cold and give you headphones and hook it up to the radio while you're being scanned.

Horrible!!! First, the place is so dirty starting from stained carped and chairs that you might…read morethink you somehow walked in to the medical office in a third world country!!!!Secondly, my 2 moth old daughter was schedule for and ultrasound for 12.30pm. We were not taken in till 2.15pm although the baby was crying and had a hard time dealing with the wait. Than we were taken into the office by the nurse and had the baby ready for imaging. The doctor did not show up at all, because he was bussy!!!really???what?you had an emergency imaging!!!!Than,30 minutes later, a nurse showed up and tried to take the images herself but clearly she did not know what she was doing. the nurse was trying to take images for 15 minutes with no succes cause this wasn't her job, she was just covering for the doctor, while the baby was shaking from craying and hypothermia being naked in cold AC room. Finally i stopped the whole maskarade and we left with no imaging done. Two weeks later we had the images done at another center with almost no wait and images taken in less than 5 minutes. Stay away from the westchester imaging!!!!!! This is the wors experience in any doctors office I ever had by far!!!! Even worse is that my 2 months old baby had to go through this hell of a service and mistreatment!!!!! If you reading this and you are a lawyer I would like to hear from you so you can help me give this people what they deserve...a lawsuit!!!!!!

I have had two MRI's in my lifetime. First one was in one of those torpedo tube units. Kind of…read morefreaky to say the least. I can definitely see why people get freaked out about them. Claustrophobic to say the least. These new open MRI machines are really nice. No closed in feeling. Folks at Westbrook Open MRi are great. I got in, waited maybe 5 minutes and was taken back to the MRI room. Got on the table, was slid back into the machine and away we go. My 30 minutes was over in no time. They have lockers for your personal affects while you are having your MRI done. I would definitely recommend Westbrook to anyone needing an MRI. Cheers!

I went for an MRI for my neck at another facility within my medical group a week ago. I've had an…read morean MRI in the past for my knee so I knew what to expect. Here's my experience at the facility within my medical group: I breezed in for my MRI, they place a cage over my neck which snapped into the bed, put headphones on (the procedure is loud), then rolled me in a "tube", my nose was only inches from the wall and it was a bit dark. I'm somewhat claustrophobic, but this was awful, immediate panic attack! I tried for a moment to stay in the tube, then asked the tech to pull me out to catch my breath. I tried it again, the procedure started, but I just couldn't lay there for 20 minutes and asked her to stop and get me out. I was trembling afterwards for awhile, and affected by the whole thing for days including nightmares. I could have asked my Dr for a Valium but that's not for me. I researched online and found Westbrook Open MRI close to me. I went in apprehensively, expecting the experience to be a little better than my last one (I also needed to get the procedure done!). I met with the tech, she was wonderful! She asked questions about my condition leading me to get an MRI, walked me into the MRI room and explained everything and what to expect. The machine is open on the sides, the canopy is still close to your face, but there's a light inside which helps tremendously. She kept asking if I was ok, and gave me tips I could do to feel better. I got thru it and even calmed down while in the procedure. I will definitely go here again if I need to!!

Great service; kind staff, wonderful experience. Timely appointment. I really liked the fact the…read moreskilled technicians make it easy to get in and out and not be any pain during a mammogram. Desk staff very polite. Mammogram tech eased the stress of the moment. THANK YOU!

I have been going to Dupage Imaging for the past 20 years, a majority of my appointments were when…read moreI was diagnosed with Hodgekin's Disease back in 1993. I recently had to have a Thyroid ultrasound, due to a preventative test done at work, along with my past history involving radiation treatments. Had the ultrasound and received the report. I told the technician about my medical history, including the fact that I had radiation to the chest and neck area. The report itself is not detailed in the least bit, and only notes the reason for the scan was a preventative screening I had. There wasn't any notation about the radiation treatments, and how that could affect what was on the report. My primary care has recommended that I go see an endocrynologist, and everything from square one will have to be explained. It seems everyone in all industries is in such a hurry to get things done, and is not willing to put in the extra detail to make their work complete. This is a medical report that will get passed to different docs, yet is missing some pretty important information. Having a live person available to talk to would be helpful also, but again cost cutting measures involve automation therefore big lack of customer service. For routine tests and xrays have never had any issues, but this recent experience showed lack of detail. The type of medical facility should not be one that skimps on information given to patients and especially to doctors for analysis.

I reviewed his other location but since I have been going to see him at the Westchester office, I…read morethought I'd review this one as well. Dr. Chang is really just a great doctor. It's obvious he cares, which is pretty important when dealing with patients who are suffering from chronic pain. He's friendly and takes the time to explain each and every medication he prescribes. While Dr. Chang is amazing, his front desk staff leaves much to be desired. I don't want to go into details with that, but I will say that Dr. Chang is worth the hassle that his front desk staff creates.

Dr. Chang is a consummate professional with a sense of humor, which, in my experience, is an…read moreextremely rare quality in a physician. Dr. Chang first performed the fluoroscopy-guided dye injection into my hip for an arthrogram, and was polite, concerned, and extremely gracious when he learned that I was mistakenly quoted a significantly lower self-pay cost than the normal charge for the second procedure he performed (diagnostic fluoroscopy-guided anesthetic injection into my hip bursa), and even offered to include cortisone in the injection at no additional cost to try and help relieve my hip pain. I was also impressed with his nurse, Irene, who went out of her way to help me find the Lincoln Park clinic where the second procedure was performed, and where they fit me in at the last minute so I could try and have some pain relieve before I went on a long-planned vacation. All and all, I can't recommend Dr. Chang highly enough. I am considering becoming a regular patient to treat my fibromyalgia, since I know he'll do a great job--and I kind of owe him the money! ;-)

I cannot say enough about the quality of care I have received here. I have also brought my two…read moretoddlers in and the bedside manner that Dr. Ayala has given them is top notch. This is my go-to Urgent care. The facilities are also super modern and very clean. I recommend this place to anyone seeking great care and fast service!

Quick and efficient service. Reasonable fees. Well staffed. Plenty of parking in rear.read more

Went there twice for an iron infusion due to anemia. I was taken care of promptly and the nursing…read morestaff could not have been nicer and more attentive. I noted that not just with my own care, but the care they were giving others, some of them very elderly. They went out of their way to make sure I was comfortable and didn't have any concerns when I left.

I recently took a genetic test and had some concerns and questions about the results. An…read moreacquaintance recommended Dr. Lakhani to sort through it all. Making an appointment was easy, and I was contacted via email prior to the appointment about the results. I emailed a copy, which I ended up seeing in my chart on the day of my appointment. Dr. Lakhani was very personable and down-to-earth, but also very professional and extremely thorough. She answered all of my questions, even drawing out diagrams and taking notes for me! She ordered blood work and personally called me back with the results. I know I'm not her typical patient, but I felt attended to and like my questions and concerns mattered. I very highly recommend her!

I had an appointment for an MRI and they called that morning to cancel because authorization from…read moremy insurance had not come through yet. I rescheduled 2 weeks later which should have been more than enough time. The morning of the second appointment, they called to cancel again because they still didn't have authorization. I called my insurance company to check on this. Molecular Imaging never called for authorization! Not even once. I suggested my health insurance provider remove this company from their in-network list.

Seems like this company doesn't understand or care of the value of how their profession fit in the…read moremedical recovery journey and all they are just a shady operation. Made an appointment weeks past as they didnt have appointments just for them to drop me without a care in the world. From the comments I am reading here - it seems like this is their standard practice. To the business: Get your act together or stop what you do. This is a medical industry. You shouldnt be taking this business like a regular business - you are dealing with peoples health!

I can not say enough good things about SmartLife Medicine and Dr. Vogt! I can't get over the…read morepersonal attention, the help and relief I have received with my many aches and injuries over the past few years. I saw Dr. Vogt recently for a combination of hip and groin pain. He didn't want to just treat the pain, he wanted to figure out what was causing it. He ordered imaging for me and talked directly to the radiologist to better understand the report so he could help me figure out how to best treat it. He's awesome. A+++ rating!

Dr. Vogt is a very good doctor. He has fixed a few of my ailments. But his front desk staff could…read morebe nicer and more polite to the patients who are spending a lot of money to come without the possibility for many of insurance coverage.

Exceptional experience from start to finish. I wasn't really aware that smaller, more boutique…read morediagnostic centers existed but when my big name hospital had a two week wait for my test, I started researching and found Medrad. The staff was lovely- the initial call with Cecilia who did all the leg work with my referral and insurance. Then to the vascular ultrasound tech Jose who was such a calming presence and explained everything during the procedure. And finally a consult with Dr. E. who was very knowledgeable and went through all the next steps. Clean, modern office- free parking- coffee. My patient experience was just perfect. Highly recommend!

In need of an MRI, I called Medrad Clinics because Yelp said they provided diagnostics. While they…read moredo not have an MRI machine as of yet (check back in 2021), Dr. E answered the phone himself, asked me why I needed a 3T MRI, then gave me a brief history on how MRI technology works and that I could be satisfied with a 1.5T (for Tesla) MRI. Rarely does a Doctor answer their own phone or take the time to clearly and patiently explain technology and procedures. Friendly, as well. Wish all doctors were like Dr. E rather than rock stars. If he had an MRI machine, I would not need to look further.