My doctor referred me here for a diagnostic mammogram and ultrasound. After a bad experience with…read morean extremely painful mammogram at another facility 2 years ago, I came in expecting that I will be in severe pain during the procedure and stressed about it all night. It took me several months to even schedule the appointment, because I was still traumatized. The technician was very friendly and explained the procedure. I told her that my first experience was a really bad one, but she reassured me that it will be fine. They have a newer 3D machine that doesn't have to be clamped down super hard. I held my breath for the first clamp, preparing for severe pain, and was so surprised and relieved when it was just discomfort. After my mammogram, the radiologist reviewed the images and I had an ultrasound. Again, great sonographer who explained the procedure and took thorough pictures of the entire breast plus lymph nodes. I am very happy with my experience today. Wait time was minimal, everyone was welcoming and professional. Scheduling was a little tricky and my appointment was postponed, but once I came in at my scheduled time, I was done in a little over an hour. Highly recommend this facility, especially if you have extremely dense tissue and have suffered through excruciating mammograms elsewhere.

No one showed up for my MRI and didn't think to call me to cancel. Total waste of my time and had…read moreto take off work for this.

Exceptional experience from start to finish. I wasn't really aware that smaller, more boutique…read morediagnostic centers existed but when my big name hospital had a two week wait for my test, I started researching and found Medrad. The staff was lovely- the initial call with Cecilia who did all the leg work with my referral and insurance. Then to the vascular ultrasound tech Jose who was such a calming presence and explained everything during the procedure. And finally a consult with Dr. E. who was very knowledgeable and went through all the next steps. Clean, modern office- free parking- coffee. My patient experience was just perfect. Highly recommend!

In need of an MRI, I called Medrad Clinics because Yelp said they provided diagnostics. While they…read moredo not have an MRI machine as of yet (check back in 2021), Dr. E answered the phone himself, asked me why I needed a 3T MRI, then gave me a brief history on how MRI technology works and that I could be satisfied with a 1.5T (for Tesla) MRI. Rarely does a Doctor answer their own phone or take the time to clearly and patiently explain technology and procedures. Friendly, as well. Wish all doctors were like Dr. E rather than rock stars. If he had an MRI machine, I would not need to look further.

Although the parking lot is certainly challenging right now, during construction, I still prefer…read morecoming to Bright Light over the nearby hospitals for imaging. You can get in and out pretty quickly and the staff here is extremely fast and helpful. Plus, if your insurance doesn't fully cover your procedure, it is much less to cover than in hospital test costs. I am always impressed with how fast my appointment is whenever I have come here. Nice bonus having Jarosch Bakery next door too, as you can grab coffee and a pastry after your test.

This place is dirty and the techs all look dirty the waiting room needs to be cleaned and they…read moretrick you into going with them instead of just going to a hospital location

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

Like someone stated below, if you are wealthy and have an unlimited amount of money at your…read moredisposal then this facility might be for you. I was a patient for many years and luckily I had good insurance that covered the fee of $650+ per service. All of a sudden I receive a generic letter that states in network patients will only be seen if they pay a $390 "membership fee" on top of whatever co/pays one has. It was also noted that out of network patients don't apply to this rule. Out of network doesn't apply because they have to pay the full amount of their visit to Diagnostic Imaging. This letter was very easy to read between the lines what this facility wants.

Varicose Vein Procedure…read more I had my big ugly varicose vein treated by Dr. Makris In September using RF. Dr. Makris and the staff was super nice and caring - they checked in on me the next day and gave good insturction for the post procedure care. I was treated on a Monday and I went for a RUN on Thursday and I didn't need to miss any work. The bruising and pain were surprisingly minimal and my leg feels and looks great now.

Be warned, the "estimated total cost" they quote you at the desk on the day of your procedure will…read morelikely only account for roughly 50-60% of what they will eventually charge you. I recommend choosing a different provider that is more transparent with their billing process unless you enjoy unexpected invoices for hundreds (if not thousands) of dollars months after you've already paid. It's also worth nothing that their "billing department" is simply an overseas call center so should you want to discuss these discrepancies, you're out of luck as they're equipped for little more than reciting a script and regurgitating the same figures you've already seen on your bill.

Nice people working here. They are easy to schedule with and…read morethe office is clean. The actual MRI experience really varies I'm sure but we've have nothing but good things to say about SimonMed

Radiology clinic with MRI equipment. Came here with a mammogram patient. The medical staff was…read morefine, the receptionists were a tad unprofessional. They didn't seem to realize the people in the waiting room could hear their casual conversation. They also don't seem to know basic manners in terms of addressing patients using formal titles and last names, just assuming an informal first name use, and raising their voices to talk to anyone middle aged or older as if assuming dementia. I understand that it's hard to keep staff on hand, and no one has time to train front-end workers in civility and proper manners, the quality of the screening is what is truly important.

I cannot express enough gratitude for Kira and the incredible care she gave me during my time at…read moreLoyola Hospital. She truly went above and beyond in every possible way. No matter the time or situation, whenever I called, Kira was there prompt, attentive, and fully committed to helping me. Her reliability and dedication gave me a sense of comfort and security during a very difficult time in my life. What sets Kira apart is not only her professionalism, but her genuine compassion. She didn't just do her job she cared. She made sure I was comfortable, supported, and never alone in moments when I needed reassurance the most. Kira represents the very best of what healthcare should be. Her kindness, responsiveness, and unwavering support deserve recognition and deep appreciation. I am truly thankful for everything she has done for me. Thank you, Kira, for your outstanding service and for the heart you bring to your work. You made a difference I will never forget. Samuel Adam

I want to be very honest with this review of Loyola University Medical Center…read more We arrived on Easter Sunday night after being transferred from another hospital, and I was truly grateful we made it. The ICU staff on the 2nd floor were exceptional--kind, professional, and attentive. They consistently checked on us and treated both patients and family with care and respect during a very difficult time. However, after a few days, we were moved to the 3rd floor, and the experience changed significantly. During overnight hours--around 2 AM--the environment has been surprisingly loud. I heard staff using profanity, watching videos or news on their phones at high volume, and openly complaining about long shifts. I understand healthcare is demanding, but this is a hospital setting, and patients (and their families) can hear everything. My relative is here receiving end-of-life care, so I stay overnight. At one point, a nurse questioned my presence rather abruptly before knowing the situation. To her credit, she apologized once she understood, but in moments like these, a little more compassion upfront goes a long way. One of the nurse was rude and jist keep using profanity and stated this is who she is. Wow, Loyola use to have professional nursing staff, what happened? I also noticed interactions where staff spoke to patients in a very casual, sometimes inappropriate tone. Maybe I'm a bit old-fashioned, but professionalism matters--especially in a place where people are vulnerable, grieving, and trying to find peace. My takeaway: There is clearly a strong, compassionate team here--as seen in the ICU--but consistency matters. Professionalism, awareness, and respect should be maintained across all floors, especially during overnight hours. Hospitals should feel calm and supportive, not loud or chaotic. Patients and families deserve that--especially during life's most difficult moments. I will give a 4 star due to our first encounter here and the kindness nurses such as Nicole and Quand and Jordan. Very kind d and attentive. And I just heard 2 nurses use profanity to another nurse. I am sincerely flabbergasted that they speak like this so openly and there are patients present in their rooms. The level of unprofessionalism is amazing, and i am really saddened by this as this hospital was once top hospital. Being part of the joint commission will definitely reflect not only my review, but how I move forward. This is really upsetting me.