I was treated by Stefan, following my total knee replacement surgery. I highly recommend him! I've…read morebeen to other physical therapy facilities, and this one is hands-down the absolute best experience. I prefer this smaller facility that offers much more personal attention from setting appointments through individualized treatment plans that were 100% successful in my recovery. If you are looking for friendly, caring, compassionate, and expert physical therapy, this is the place to go! I'm happy to have recovered, but am going to miss their smiling faces and excellent service. 5-stars!!!

I came to Rush PT feeling hopeless with the sciatic pain in my back and running down my leg…read more Stephan was willing to listen to what had helped me and what did not, and what was being suggested for my therapy from a neurosurgeon. Because of his knowledge and willingness to try different things with me than all the other PTs I had been to, We had success. After a year of not being able to barely ever sit down I was able to decrease meds and also be able to drive for long period of time. The staff has always been courteous to me and they all work together as a great team. I highly recommend this facility..

Great physical therapists! Cristal and Omar are amazing! I highly recommend this location.read more

I had a partial knee replacement in December 2020 and chose…read more Athletico in Crystal Lake. It's a great location and the layout of the office is bright and open. From the moment you walk in you are greeted by Mary, Lyndsay, or Kyle with professionalism and kindness. Nelle Youel was my PT and she was fantastic! She knew when to push me and when to ease up. She gave me a tailored Home Exercise Plan to help me continue to therapy at home. By the time I had my follow up appointment with my surgeon she had me at 130° range of motion! My doctor was absolutely stunned and said that I had the best range of motion he had ever seen 6 weeks post surgery! Thanks to Nelle, I've "made friends" with this new knee of mine and I have my mobility back!! I highly recommend Nelle Youel and this office!!

I can't say I would recommend Moffett Physical Therapy to others. While my daughter had a very good…read moreexperience with them last year, I did not. They seem very disorganized in the business end of things. When I called to set up my appointments, they took my insurance info. They even called me back a few days later to verify it again. So I started therapy. Given that I had already racked up enough out of pocket expenses from my knee surgery, therapy was supposed to cost me nothing out of pocket. At the end of the second session I was suddenly told that Moffett was not in my insurance company's network and that I would have to pay $50 every session. As I have to have ten sessions now and ten after my surgery on my other knee, it would have cost me another $1000 to continue with them. I wasted my time and money and now had to scramble to set up a visit with another therapist and start all over again! They could have just told me they were out of network in the first place! I even called and spoke to the owner today about this. She promised to call me back but instead had one of her people call me back. All they could do was "apologize" for the inconvenience and say that usually they tell people they are out of network or whatever. In fact she tried to tell me that it didn't matter because when they checked with my insurance that I had not met my maximums and I'd have to pay anyhow. I explained that not all charges are posted yet and that I had hit my out of pocket maximums. She was like, "Oh." Really? Seriously? Finally when I stopped by their office tonight to pick up my scrip from them and cancel my appointments, the owner saw me and I am sure she knew it was me. But did she come and apologize? Nope. Sent one of her other people out. So needless to say, I won't ever be going here again.

The therapists at Moffett do a tremendous job diagnosing problems and creating an effective…read moretreatment plan. Their staff is friendly and helpful. I've recommended many people to Moffett an they've all been helped with their various ailments.

I had two total knee replacements performed by Dr. Kuesis, two years apart. I had an excellent…read moreoutcome for both surgeries. I had minimal pain post op for both surgeries. I was pretty much back to my normal routine after only 8 weeks post op with physical therapy. Today I am able to walk without pain and ride my bike long distance. My only complaint is that CORE sent me collagen dressings that, according to thier PA, I did not need, I did not order, and I did not know I would be receiving. The box of bandages just showed up on my doorstep. I cannot return them and my insurance did not pay the full cost of them so now I have to pay ~$400 for them. Otherwise a great experience both times with CORE. Thank you Dr. Kuesis.

I have had 3 surgeries at CORE Orthopedics, and I only have the best things to say about my…read moreexperiences with Dr. Kuesis, Dr. Drake, and their efficient PAs, nurses, technicians, and administrative staff, and the wonderful people at CORE Physical Therapy. This is a top-notch, buttoned-up operation. I have regained full, pain-free functionality in my shoulder, hip and knee. Thank you. Dr. Kuesis, Dr. Drake and staff.

Love these guys! I would tell anyone that needs therapy to go there. I have gone twice, once with a…read morehip issue in June/July and just recently with my neck. Both Kristen and Mark are very nice therapist. Do a great job helping you with your issues. Always professional and fun to talk with while having therapy. I have improvement on both of my issues, thank you guys!

I am currently receiving therapy at ATI and they are doing a great job! This is my third time…read morethere and they are always professional and have helped me a lot! They've worked on my neck, my back and are now working on my knees. I just started there and I can already see improvement. They are great at listening to my concerns and everyone there is very friendly and they work so well together. I would highly recommend ATI in Huntley.

I had seven sessions with Lauren, 3 in the pool and 4 on land. They…read moreweren't always easy, but i understood why I was doing them. Lauren was great, she listened, asked questions and overall was excellent. I would recommend Smith and Lauren to anyone. We also had a little fun in between. Thanks Lauren!!

I have been in therapy off and on for over 30 years. I have had therapy thru Rush and NorthWestern…read more I choose Smith Therapy for the Aqua therapy and was somewhat satisfied with the therapy I was given. though I did feel it was a slower pace. I do have chronic problems and therefore I would do the recommended exercises at home, but I still wasn't improving enough for them to continue the aqua therapy and wanted to do floor therapy instead. Problem with this was there are bettwer equiped facilities than theirs. They wanted a credit/debit card to charge if I missed therapy and while it was not my intent to ever cancel it was bound to happen due to my various illnesses as well as, my not being able to move due to hip that needs surgery. I am not entirely surprised that they charged me for the missed session, what was surprising they just took $185 out of my bank account without any notice. Had they told me they were charging me I might have been able to make satisfactory arrangments with them, but I was not given that oppurtunity. I am on a fixed income. I pay my bills and on time, thus my decent credit rating. Taking the money without advising me that they were doing it was unnecessary and given my time working with them a betrayal of trust, and no trust in physical therapy, no progress. I do not recommend Smith Physical Therapy. I was disappointed with the progress I did not make with them and while I may bear some responsibility and also falls to therapists to find ways to help me progress. Finally there are much better therapy centers for floor work. Smith is illequipped. You will be better off at Rush in Lkae in the Hills, or Northwestern in Huntley. UPDATED RESPONSE 11.17 I received a call from Smith at 8 a.m. to discuss my complaint. It was explained to me that I had initialed a section of the paperwork allowing for the use of the debit card for balance without warning or statement. This was not pointed out to me, I do not remember seeing it, but then again I wouldn't see it as I am legally blind. I did discuss the possibility of this with my caretaker and while she was with me it was not pointed out and certainly not discussed with staff. The person I talked to this a.m. said the billing was for my portion of the Medicare 20% balance and NOT FROM MISSED SESSIONS. If I missed a session it was because of my uncontrollable bowls due to chronic colitus...I should have come anyway? You don't get much notice from this disease and I think the warm water in the pool would have made it worse..don't you think. In the meantime which is it sissed sessions (Denise's claim) or the 20% Medicare portion (as discussed this a.m.) Again the staff membr from this morning did say she had the authroity to refund the amount Smith deducted and bill me to plan my payment. I doubted if she had that authority, she claimed she did. After reading Denise's comment it does not appear she had the authority despite committing to the refund, like I said, until I could make better payment arrangements. Meanwhile since, you can not agree what you have taken money from my account for I suggest you let me know before you decide on billing me. Finally I will not request forwarding of my progress reports to Rush or NW Huntley. Lauren already suggested your agency was more ethicqal than these fine institutions. Rush No. 1 in the country for orthopedic care. The biggest pull for your spot is the pool and when your therapist decided I did not make the necessary progress to continue in the pool, I choose to fire you. In turn YOU JUST TOOK MONEY FROM MY ACCOUNT WITHOUT WARNING. Oh, and I assume who I talked to this a.m. does not have the authority to rectify my issue. BE CAREFUL FOLKS ESPECIALLY IF YOU HAVE VISION ISSUES, DO NOT EXPECT AN EXPLANATION OF WHAT YOU SIGN.

I don't know what happened but my most recent visit was not the traditional high standard, as in…read moreyears past. I showed up 15 minutes early, at 3:30 for my 3:45 appointment, per my reminder text. I was invoiced my co-pay quickly, then asked to move to the waiting area. Along with a dozen other patients, we sat for over an hour. My appointment began at 5:10. After changing into their "shorts" and completing my radiographs, the MD came in at 5:20 to discuss my rads and was gone in 10 minutes. I understand a "short visit". There wasn't much to say at this annual. It's the wait time that was aggravating, especially when there was not a single apology nor even a lie like "he had an emergency". Maybe my next annual will be better.

Dr Cummins is an awesome surgeon! Reverse shoulder replacement experience has been stellar. Only 4…read moredays in a sling and now 1 month after i have full range of motion with zero pain. I read all the horror stories about getting your shoulder replaced, but no complaints here!

Rhiannon Menezis PA is an excellent caring, patient listener who actually understands and respects…read moreyour pain and needs and treats you with the respect you deserve instead of the usual "blah, blah, blah and yes I know" attitude of other medical professionals. She actually takes the time to assimilate your needs and advises you on what would work for you in your treatment plan and answers all your questions too. Highly recommended.

The offices and exam rooms are dirty. The surgical suite looks like a storage room with a bed &…read morexray machine. There are boxes all over and books piled up. This is where they do procedures! Sterile-hardly. Impossible to get through to anyone and as far as leaving a message on the portal-no one responds. If you're thinking of going to Premier Pain, think again.