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    Athletico Physical Therapy - Channahon

    5.0 (3 reviews)
    Open 7:00 am - 7:00 pm
    Updated a few days ago

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    ATI Physical Therapy

    ATI Physical Therapy

    3.7(11 reviews)
    0.2 mi

    Beware!!!!!!! The staff (local PT's and assistants) were fine, the billing is a nightmare! Good…read moreluck getting it straightened out when all calls go to the Philippines! They don't provide an email to send documentation (that contradicts your patient portion responsibility) . You talk in circles constantly repeating name, address, phone, etc. Corporate could care less that you have reached you copay, deductible and out of pocket max (OOPM) for the year. They just keep sending bills to you, neglecting to contact BCBS (or other insurers) to straighten out any billing errors. Stay far away from any ATI Physical therapy locations. They will make any health issue you have much worse! Also make sure you are fluent in foreign languages, medical billing coding, have hours, days, weeks and months (my experiance) dealing with ATI customer DIS service, insurers, your HR Dept. And for me contacting the Illinois attorney general filing a consumer complaint against ATI. They are scum of the earth!

    I've been going here for a month. 2 PT's has been working with me, Chrissy and Heather. I can't say…read moreenough good things about these girls. They work great with me. After Dr. Rezin did my shoulder surgery I'm feeling much better, thank you girls. They make you feel like you've known them all your life, very comfortable. The whole staff is great. I'm always welcomed with a smile. I've been to 2 other ATI's close by, doesn't even compare to Minooka. Thank you

    ATI Physical Therapy

    ATI Physical Therapy

    4.0(3 reviews)
    7.7 mi

    I was recovering from a shoulder surgery. I had a previous surgery on my other shoulder. This time…read moremy recovery time was quicker, happier, and easier with long-term goals to be met. I can't say enough nice things about this place. From the minute I walked in the lady by the desk knew my name, So did every other person that works there. They all say hello to you, they'll all say goodbye. They make you feel like family. I sent a few of my friends there and my husband. Everyone is in agreement this place rocks.

    Always managing staff shortages as therapists continually moved locations to cover shortages…read moreelsewhere which left me with different therapists too often. One PTA, whom treated me most often, did not focus treatment on anything other than massaging the tight muscles whereas the PT and other PTA's did other treatments as well. People did not know how to utilize one particular piece of equipment as three different people set it up three different ways and the person that did the set-up the best, was just trained to do it and also was a support staff person. Variation of treatment did not change much from day one to week 13. Way too much loud across the room personal conversations amongst employees, and therefore, did not feel they were focused on my treatment. Changed to another PT organization due to level of disappointment. Got a sharp pain in my neck after the first treatment session and never went away after 12 more sessions over a six-week period. Extremely disappointed as have had much better experience and results at a different ATI location 10 years ago, but as with all medical facilities, it appears ATI has been hit with the same corporate management attitude with focus on making money vs. servicing the patient.

    Athletico Physical Therapy - Channahon - occupationaltherapy - Updated June 2026

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