After my Laminectomy i have been under the excellent care of Dr Manny Prempeh, and i couldn't be…read morehappier with the progress made. Both he and Light Townsend have pushed me where needed and backed off when necessary. The treatment has been first class every step along the way. They know more about rebuilding and strengthening than i could ever hope. Both the treatment i received during each visit and the take home exercise sheets are so desperately needed. I would whole hardily recommend them when seeking treatment.

I would strongly caution anyone considering Endeavor Physical Therapy South Austin to pay very…read moreclose attention to their billing and administrative practices. My experience with their office was frustrating from beginning to end. The problems started before my first appointment. My doctor's office sent my referral, and I followed up with Endeavor multiple times because they continued to say they didn't have the necessary information. Eventually, a different receptionist told me she would contact my doctor's office directly to straighten it out. Despite all of that, when I arrived for my first appointment, I was once again told they didn't have my referral. I could see in MyChart that it had been sent, and I had already spoken with multiple people at Endeavor about it. The billing problems were even worse. My Sendero insurance benefits clearly state that rehabilitative physical therapy has a $50 copayment per visit. Endeavor initially told me I was responsible for much more because I supposedly had to meet my entire out-of-pocket amount before the $50 copay would apply. I contacted Sendero twice, and both times they confirmed that my physical therapy copay was $50. I ultimately stopped going to Endeavor after five visits, in large part because dealing with the administrative and billing issues had become so frustrating. I paid Endeavor $250, covering five visits at my $50 copay, specifically to square up my account. Weeks later, Endeavor charged my credit card another $110 without contacting me first to discuss the disputed balance. My insurance documentation still clearly states "$50.00 Copayment per Visit." I am now having to dispute this additional charge with my credit card company. This isn't about the quality of the physical therapists themselves. My complaint is specifically about the way the South Austin office handled my referral, insurance benefits, account, and billing. There were repeated opportunities to get these issues corrected, and instead I spent an unreasonable amount of time making calls and trying to straighten out problems that should never have been mine to solve. Healthcare is stressful and expensive enough without patients having to repeatedly police a provider's administrative and billing practices. Based on my experience, I cannot recommend Endeavor Physical Therapy South Austin.

I like Roxane, who works with me. She really goes above and beyond! This time, she had her foot in…read morea boot and still tried to do what she could to teach me my exercises/monitor my progress. The North Lamar location is also super easy to get to, being just off 183. The only thing I'd change about this place is I'd appreciate some sort of text or email confirmation of my appointment. The phone calls are fine but leave room for confusion (I realized after I hung up that I couldn't tell if the receptionist said my appointment was at 4:30 or 4:40).

My experience with Austin Physical Therapy Specialists has been great. I see Dr. Swap to help rehab…read moremy hip, hamstring, and pelvic floor therapy. I had an over use injury for over a year and felt like I was chasing the cause and not really sure where to turn. I saw multiple PT's, but I didn't feel confident in their care. I'm totally confident with Dr. Swap. She has gone above and beyond to make me feel comfortable. I feel like she treats me based on what is happening in my body instead of just giving me a group of exercises expected to work. I also really appreciate that I see her. Having one person who oversees my care is important to me and she has always helped me feel comfortable with this. I highly recommend APTS!

The therapy pool and hot tub water is cool. They have great staff but facilities need attentionread more

I've never had or needed physical therapy until recently and I picked this location because it had…read moregood reviews and it was close to my house. I was not disappointed they are friendly attentive and you get a great session. When you come in you get your hour for sure. 10 physical therapist are on staff with many assistants lots of equipment and they clean everything after use. Mary is the physical therapist I've been assigned and she's great, doesn't take it easy on you but stops before it hurts. Amazing how she knows what muscles and tendons to work but I'm coming along. Try them

I came to Texas Physical Therapy Specialists through a referral from my primary care physician…read more Though the injury was not debilitating, I gained significant range of motion and pain reduction through ten sessions with Dr. Tim and the team. I have a great aftercare plan as well. I loved the location, ease and cost (free!) of parking. The environment was professional, but really fun. Mostly, I'm grateful that I was in good hands (literally!) and the result was extremely positive. I hope I don't need physical therapy again, but if I do, I'll gladly return to Texas Physical Therapy Specialists at Bailey Center on 34th Street. Grácias, Dr. Tim and team!

I've been going here for around 4-6 weeks. Results are evident. Staff is friendly and know what…read morethey are doing. I like team work with the assistants. The place is super clean. Parking is typically available and easy. Front desk staff are easy to work with. Equipment is in pretty good shape!

Horrible experience. 7 mos pregnant and was referred by my obgyn so assumed these doctors were…read moreknowledgeable about prenatal care. The first doctor I saw was a young male - he seemed very inexperienced and unsure of himself. He asked me if I was married to the father of my child. The whole thing was weird. I asked to please get with a provider that had experience with pregnancy and my second visit hurt my back worse. The doctor did not seem to know much about pregnancy - she told me to stretch which in the 3rd trimester you have to be very careful bc of excess relaxin, she actually caused more pain and triggered sciatica. I'm very disappointed in this experience. The office vibe was weird. Has the weird like patient mill vibe and I will not be going back and don't suggest anyone do. It felt very charlatan. Like they didn't overall know what they were doing. They didn't tell me anything I didn't already know about my body or recovery.

The office staff is nice but this past weekend the billing department made a BIG MISTAKE on billing…read moreme a visit for $50 on July 10th which was already paid for with my card on file. This isn't a joke as much as I would say it is. When this problem stems up it needs to be corrected otherwise it's considered deceptive billing practices which could have lead me to contact state agency to handle the situation. Secondly the care continues to be a joke... a headache when Enrique tried to massage my neck causes it to hurt which even the use of essential oils doesn't work and will not be allowed in my office. I'm preparing to file a compliant to the Texas Medical Board to evaluate and assess his practice. Lastly, my parents have requested I stay away from the doctor and this place. They have said that Enrique is a monster and considers to hurt me more and more than doing any good. Going forward if I do continue to come for visits that we are to stay as doctor and client relationship. I request friendship is not allowed going forward and we are to treat each other with respect as going to a typical doctors office. I'm requesting the discontinuation of discussion about friends, Barry's and jokes be kept off limits during my visits. This review will stay on permanently and I ask not to be contacted.

I went to physical therapy with Josh for 2 months and had a great experience. I got shoulder…read moresurgery to repair my labrum and was prescribed rehab to get full range of motion and strength. Coming in I had good range of motion, and little strength. By the time I left, I had full range of motion and was at 90% strength. Josh was super flexible, not just with scheduling, but in day-to-day exercises depending on how I was feeling that day or what goals I had for my rehab. The physical therapy was tailored for me and I made quick progress.

Highly experienced PT: Stephen will have existed in SEVEN decades come 2020. All of those decades…read morehave involved sports. I don't do sports but he has good banter so it's cool. Savannah, the PSS (though she prefers "front desk lady") is really nice too. It's really good to be able to talk about anatomy specifically, rather than just getting vague instructions to exercise. That way I learn about what is actually going on! The office is also a very comfortable environment, with nice amenities such as water and two restrooms. There are also easy to read diagrams of human anatomy. BSW? More like Binge Some Workout!

Typical shoddy work you get at the worst therapy places with added billing nightmares. Here's a…read moregood tip: if you spend more time getting heat and ice than you do working with an actual therapist go somewhere else. If your results haven't improved after 3 or 4 visits, go somewhere else. If you seem to know more about what is going on with your type of injury/illness than they do, go somewhere else. I have had a lot of physical therapy in Chicago and Austin. I have had some of the best and some of the worst so I know how to compare PT. I can recommend: Symmetry PT Austin Manual Therapy St. David's Rehab on 32nd

I've been mulling over writing a review for Strickland for over two years now. After sustaining a…read moreTMJ injury I was sent there and promised by my doctor that they were the "best". I can not remember the name of my therapist but my time there (over 8 visits) consisted of heating pads and a less than ten minute massage that I was capable of doing myself. The only thing that seemed to help was a Tens machine which the therapist pulled out and used on me during ONE visit. Even though I told her it helped significantly, she never used it again. Because I did not show any progress in physical therapy my insurance quit covering my visits, but I was not informed of this until I had made 3 additional visits that I was left to pay for. When I received my bill I was shocked. I know that physical therapy is expensive - that is not what I was shocked about. My physical therapist had charged me for the use of the tens machine EVERY appointment and cited that she did this at EVERY appointment I had ever had. I was charged a good chunk of money for services that were not rendered and so was my insurance. When I called to speak with billing and tell them about the inaccuracy of my charges, they told me they would fix the bill and send it back out. Over 6 months, this is what happened, I'd call, tell them that the services they were charging for had never happened and they'd tell me to wait to pay until they fixed it. Eventually, billing told me to ignore the bills, because they were going to drop the charges. After that statement I quit receiving bills. Unfortunately, 3-6 months later I instead received a bill from a debt collector. Talk about bad service... lying about services rendered, incapable of following through on what they say they would do and then sending it all to debt collector... WOW NOW over two years later, they've called to tell me they are issuing a refund check and for a minute I was very hopeful that this was the case. BUT just like everything else, I feel as though it was a lie. It's been over a month and a half and I've received nothing in the mail. When I call them, they tell me it'll be sent out immediately, but just like with their billing issues, I'm sure I will most likely, never get the money they owe me. I half expect another letter from a debt collector for more services that I never had. *** QUICK EDIT - it's 2015 now, and no, I never received that refund.

If i had 0 star i would pick that. Worst service rip off Charlotte says she is the manager so rude…read moredoes not know how to talk to people stay away from this place. I saw a Dr told him the work i do can't make the appointment. She said she will still charge. Worst place i have ever been to. Looks like mental house and mental staff working. They are not there to help you. They are there to rip people off so they can get paid. She did not give me any alternative. Straight up said we have to charge you. Haunted house and i would not even give her job. She is very rude and thinks she is all that and more. Wait for karma

Avoid! The therapists are good. The business practices horrible. For example, I had bad flu a few…read moreweeks ago--throwing up etc the day prior to appointment. Texted a need to cancel. Didn't know this but the place, while texting you, claims they don't ever review texts send to them. Who would know? So they charge me for a missed appointment. This was not a first appointment. Probably the fourth or fifth. What would they have me do? Come in vomiting. They only told me about the need to pay after I said I was not continuing on new year because of travel, etc. trying I guess to get every penny they could from me. I would again use the therapist but never the business. It's an insensitive rip. off! Friends, when hearing this, recommended other places. I would also.