I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

I submitted the claim for the 60 cents per pound like a week ago or so, then left the last review…read more I just got a call from Eugene, the owner of the business. It was pretty pleasant overall. He apologized for all the inconvenience and gave some of the reasoning as to why the delay had happened, all of which was fair. He addressed more of my concerns in my original review. From what I understood, the carriers are third-party, so they can't really control delays. He understood my frustration about the refund being only about $24 and asked how much would I think is fair. I said $200. He said that's completely fair and ended up zelling me the money right after the phone call. Obviously the move itself was a bit frustrating, but this I think more than made up for it and it was super validating feeling like he understood where I was coming from. Overall, I'm pretty happy with the conversation and the resolution.

Oscar was wonderful, if it weren't for him I would be very uncertain about this company…read more We had a long distance move, four random hired hands ( not employees) showed up to our home to load ( they did a great job). We were told that there may be people to help in the next state or there may not be, it could just be Oscar unloading the 26' truck himself. Seems like they pulled two guys off the street to help unload. They were clearly not as experienced as the first guys were, nor arrived dressed like they were ready to unload a truck. The one said he twisted his ankle but also had unlaced loose tennis shoes on... They go off hoping they can find someone in the next state to unload the truck with them. When reserving with Yuriy he said there would be three guys loading, traveling and unloading. That's not the case. But it's what he sold the cost of it all on, he said they were barely making money from the move by the time the three guys traveled and stayed for possibly up to two nights- three total day move. I had another quote at $4500 but Yuiry said there would be no way because of the above mentioned reason. Not the case at all. The move took two days, one night stay. Yuriy was meh, he's a sales guy so that's expected. The move was $6K, I hope they compensated Oscar fairly for all the work he did. I'm only doing this review because Oscar was really great to work with. The company's process seemed sketchy.

I've hired this company multiple times and have recommended to my friends as well. They are a very…read moregood and professional service with a great crew also probably the best price in the area. Highly recommended!

Having used NewRay for my August 2025 move with excellent results (see my earlier review), I went…read moreback to them when circumstances prompted me to move again in February 2026. Both moves were transfers within my apartment building. In response to my request to get the same team if possible, the new three-person team had the same foreman as the previous three-person team. They once again did an excellent job - called in advance, arrived early, and worked very quickly and efficiently. The foreman planned well which items should be moved between the two apartments in each trip to minimize the number of trips and the work time. The team members were both friendly and professional. As with my previous move, the cost of the job came in well under the estimate due to the team's speedy work. My two experiences with NewRay have been a refreshing contrast to my experiences with other movers over the years. I plan to continue to use them for any future moves.

I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

I had an excellent experience with this moving company during my recent 1-bedroom apartment move…read more The team arrived on time, worked efficiently, and handled all of my furniture and boxes with great care. They were professional, friendly, and made what is usually a stressful process feel smooth and easy. Nothing was damaged, everything was packed and transported securely, and they completed the move faster than I expected without rushing or cutting corners. Their communication was clear from start to finish, and the pricing was fair with no surprises. Highly recommend them to anyone looking for a reliable and stress-free moving experience!

They were clear and upfront about their pricing when I contacted them and when they arrived to do…read morethe job, they did a great job. Got everything done pretty quickly and took really good care of our furniture and put everything where we wanted it. Thank you!

This is our 3rd time using BoxStar and they were amazing as always. I had a last minute request to…read moreclean out an entire office and they were flexible enough to get us added onto their schedule. Their team showed up the next day and got the job done with ease. Every experience with both the onsite team and the office staff has been great. Thank you especially to Anna and Rose who worked really hard to keep me updated with such a time sensitive job. For anyone trying to decide between places, know that this team really does go above and beyond every time.

They were awesome! Very fast. Showed up earlier than we expected but in great spirits. Funny (humor…read moremakes everything better). Made sure to take care with items as they moved. And they were willing to adjust when I noted a discrepancy. Very happy with the work and will definitely call Boxstar again for the next move!!

Outstanding service. Very fair prices. No drama. Extremely experienced/ professional crew. Very…read moreaccommodating and honest - no surprises. A+

DO NOT HIRE! Once you pay (right before they complete the move), all final steps are trash. Damaged…read moreproperty without notification, left house without completing safety features, and not level. All verified by 3rd party professionals, and 9nly silence from this company. I retain photos of all this if anyone wants to see them.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Very bad experience. Zips performed an interstate move for me in late 2025 which included full…read morepacking services (they were selected by my broker Interstate Moving and Relocation to handle my move). While the move out seemed to go relatively smoothly with a team of aound 8 movers, things went downhill from there. It took more than a month from the "earliest possible move date" to get a date of move in from Zips. I had to call my broker repeatedly for news only to be told they had no information but I should call back in three days for an update - I was told to be ready for a move at any time - causing significant problems for me with my employer. Finally I was given a date that was exactly in the few day period I had been clear from the beginning that I was not available. On Thanksgiving day! After repeated calls to my broker I was able to get the move delayed a couple days. The move-in was a disaster. The crew was 3 people. The truck was too small for the move so they had to make two trips (I had the sense my stuff had been moved to another storage facility closer to my home and the move in was perhaps subcontracted though I don't know that for sure). Many, many items were damaged from poor packing. Wooden sculptures with no packing. Glass frames packed tightly in boxes with no packing materials (all glass shattered), an antique wooden cabinet cracked from the weight of boxes placed on top of it, an antique mantle clock tossed upside down in a box with no packing. Following the move I filed a claim but received no response - regardless it appeared the default insurance was ludicrously inadequate to compensate and I had never been presented with options to recover full replacement value. Even worse, following the move I began receiving monthly invoices of more than a thousand dollars a month with interest and late charges for additional storage costs as if my belongings were still in storage at Zips. I spent hours over several months trying to talk to a human to correct the issue but it appeared to be impossible - their "very friendly and empathetic" AI bot said it would have someone get back to me immediately with no follow through. Finally I had to pretend to be a new customer looking for info on a new move and a salesperson called me back immediately and got me to someone who could fix my problem. Perhaps interstate moves of the magnitude of my household (a couple bedrooms) is beyond their capabilities. I wouldn't recommend.