I could not be more impressed with a dentist office if I tried! This place has it together from…read morebeginning to end. I have a background in clinical operations so certain things stick out to me that may not matter to some. When I called to schedule my initial appointment the receptionist Kiara was very pleasant and highly efficient at her job. She sent me the new patient forms right away and upon arrival, all I had to do was provide my insurance and ID. I literally waited 5 minutes to be called to the back. My hygienist Kim, was amazing! She was attentive, personable, professional and kind. She did a great job of explaining everything to me as it was happening. I also think its very clever how they have televisions placed in the ceiling...I've never seen that before. The technology they used was so cutting-edge, I hate that I been missing out on them all this time but if things continue at this rate, they certainly have a lifer. Lastly my dentist, Jonathan I think was his name, fell in line with the rest of the experience. He also was professional, friendly and had a great energy about himself. This place has it together!

(1/5 stars) I had a…read morevery disappointing experience here.The front desk staff was unhelpful and unorganized, which led to long wait times despite having an appointment. The dentist seemed rushed and didn't take the time to explain my treatment options clearly. Additionally, I was overcharged for a service that my insurance was supposed to cover, and getting a refund has been a hassle. I expected better professionalism and care, but unfortunately, I won't be returning. I hope they improve their customer service and communication in the future.

Mark Thomas: It was…read moreunethical for you schedule, perform, and bill for dental services when you knew that you would not accept my dental insurance. When I retired my insurance carrier changed. You knew that this insurance would not be accepted, yet you billed me $400 for services that would not be covered.

I finally found my new dentist. I've been going to one of those chain dental places where you never…read moresee the same dentist twice because they move on so quickly. My hygienist Andrea was efficient, thorough and friendly. I didn't need any work done, but Dr Patel had some suggestions for preventative treatment and is committed to being at this practice long term. The office is modern, clean and comfortable. Carol at the front desk is a gem. It's as comfortable as a dental visit can get.

The staff at Elegant Smiles is exceptional. Dr To provided excellent care, Feven gave me the best…read morecleaning of my life, and Brianna at the front desk was so kind and accommodating. I highly recommend them!

If I could, I would have given them zero . This place is very sketchy and unprofessional. It's all…read moreabout money for them. I came in for a root canal and I had insurance well months later in my root canal became very achy where an infection was found. The pain unbearable and I went back to elegant Smilez and they removed my permanent crown and cleaned out the root canal and put a temporary crown in place, but they charge me for an entire new root canal, which is all documented with my insurance. So they proceed to send me to a specialist and I called the specialist and it will be $300 for me to see a specialist. As the months moved on, I became laid off in my job and no longer had insurance so I sacrifice just wearing my temporary crown until that came out just recently and now I have tried to call elegant smiles to see how they can help me because I just went to another dental office who have let me know that I have an infection in my root canal wasn't done properly. So I just called elegant Smilez and they informed me that the Doctor Who did my root canal she's no longer in the office and begin to charge me a new patient $199 fee. I talk to one of the medical doctors on Wednesday Sept 17, put advised me that he would help me and would call back... well he refused to call back and I gave him all day Thursday to call me back and he didn't so I proceeded to call Friday, September 19 and all day my calls were forwarded to a fax line.. I tried calling them a few times Monday, September 22. The phone rang no answer. I tried again Tuesday, September 23. The phone rang no answer. Today is September 24 and I have tried again to contact them and again the phone rang and they continue to send me to a fax machine. These guys know the mistakes that they have made, and they refuse to help me. I have tried to give them a few times to work with me before I escalate the situation to social media and a medical attorney. I am sitting here now with the infection in my tooth#30 which is all documented by another dentist that I went to last week. I would not recommend this place. They are very sketchy with Business. I wouldn't trust them with any detailed dental work maybe a cleaning that's about it but they can't be trusted and they don't even care about the health of their previous patients. Avoiding my calls for days at a time and not returning my call is a clear sign that you guys are very sketchy and shouldn't be in business. I have a huge social media following, the media will hear about this. I am a victim in the situation who have given this dentist office several chances to help with the damages that they have created. I understand mistakes happen and accidents happen as well, but to run away and avoid your damages will be more damages$$$$ added :) Today was my last time reaching out to them. And today this matter will be escalated. Questions or concerns ? If anyone else have had similar issues or other dental issues, I have been scammed and overcharge by these people let's team up together and get the justice that we deserve. This office shouldn't be allowed to continue to damage their clients any longer 4704049416

Still cavity free (with cleanings and exams every six months) with two different providers (I moved…read morehalf-way across the country). I had my appointment today, and it reminded me of this experience. Thought an 8 year update could be of interest. I guess the question is how comforted would I feel if I'd both experienced and paid for getting a filling I didn't need, knowing that the dentist was just exercising an abundance of caution (though unfortunately seemingly incorrectly assessing my teeth) rather than having an ill-intent.

A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

Some people may reluctantly say they are "going to their dentist." I, instead, have the pleasure of…read morevisiting Dr. Chartier and her amazing team, who are my counsel for dental hygiene and all things teeth related. While Dr. Chartier is my dentist, I've never felt the dread that others express when it's those times of the year. No one should dread going to the dentist and I know that I don't! Continue to read to see why this is the case. When it's time for those annual dental checkups or if something more is warranted, Dr. Chartier and her team of professional, knowledgeable, and helpful staff are there to help. Everyone on her team places the dental patient first and provides outstanding care. In fact, some of my friends, who happen to be a bit demanding and critical, even have compliments and praise for the care they receive. Her practice is conveniently located not too far off the I-85 and Clairmont Road Exit in Atlanta's North Druid Hills/Toco Hills area. Parking is not an issue, as her practice is located in a building that once was a bank, and parking is readily available. Upon entering the building, one can tell that the experience Dr. Chartier has built revolves around the customer. The waiting area is comfortable, graciously appointed, and includes touches designed to complement the services provided. Truthfully, calling it a waiting room is a bit odd, as I've never had to wait as I have at other appointments. The dental staff continues to do their part to ensure a safe visit for patients. The covid pandemic has introduced a need for extra personal safety measures and this is acknowledged. Cleanliness has never been an issue at this practice, yet each team member continues to be covid aware and does their part to help ensure all are comfortable visiting the practice. One of the specialties of Dr. Michele Chartier is that of cosmetic density. She recently has expanded the services she offers to include complementary in office procedures that synergize well with her dentistry work. There are some procedures that she is board certified to provide patients that one would go to an esthetician or a dermatologist to have performed. Now, one can ensure they truly look their best when leaving her practice!

Dr Chartier and her team are the best! Checkups and cleanings are a breeze and when you need…read moreadditional work done they take the time to answer questions, provide options and make you feel comfortable. Dr Chartier is very detail oriented with her work - I always leave feeling confident about the procedure and my teeth always look great when I leave :)

I accompanied my husband to his dental appointment EVERYONE was warm and welcoming…read more The staff is very professional and knowledgeable. The treatment was administered with care explanations. My husband and I highly recommend this practice.

The office is beautiful and the staff is top notch. I have been seeing Dr. House for 35+ years…read more Highly recommend!

Small dental practice in Decatur with free parking in the back. First time I had been here now that…read moreit is run my Dr. Levine. Truly a phenomenal experience from start to finish. Didn't have to wait long for my appointment and everyone was pleasant and professional. The dental hygienist that saw me was Lynne and she was very personable and did a great job cleaning my teeth. Barely felt a thing and was done in under an hour. Dr. Levine was also exceptional, and did a great job explaining everything. Under Dr. Levine's management they have a variety of new tools like a 3D scanner as well as other treatment options that they didn't have before. If you need a dentist in Decatur this is definitely the place I would recommend.

I recommend this dentist and all that work in this dental practice. I was referred to Decatur…read moreFamily Dental by a neighbor. The office is 300 feet from my home in Decatur. Dr. Levine is highly skilled, has all of the newest dental tools for general dentistry and is in close contact with dental specialists, which I had the unfortunate opportunity to have to use. I cracked a crowned molar that was not able to be saved. We are in the process of growing bone to hold future implant. She does it all and knows dentistry. I know because I am the kind of guy that (interviews) get into their history. She is well seasoned. Great Dentist, Great Office and Great Staff.

I had my first cleaning at Decatur Dental Care with Nyasha last week - and she was simply amazing:…read moreso kind and gentle yet super-thorough and precise. She took a lot of time for the cleaning and explained every single move she made. She seemed to know almost as much as my dentist does, it seemed like :) - and made me feel I was extra-good hands. Thanks for the excellent service and the perfect cleaning experience. I can't wait to return in 4 months!

Although I do not like going to the dentist, I am always pleased when I come to visit Dr. Nancy…read moreStewart. From the onset of the visit until I depart I am pleased. Each and every visit I am warmly greeted by Nora the receptionist and all of the other staff members especially Kelley. Dr. Stewart knows that I fear needles and require a lot of patience.. she goes above and beyond to ensure my comfort. Most importantly she explains everything in detail. By the way the new office located on Winn Way Is Awesome. You can tell they put a lot of thought into ensuring a beautiful relaxing place for all of their patients.

I was a patient for years with Dr. Gabriel and his successor, Dr. Carlson. However, Dr. Carlson…read morestopped accepting Tricare in-network coverage out of the blue, stating in an email that it wasn't profitable enough. CDC/public health service families make up an important part of the Druid Hills neighborhood, and it was frustrating to be abandoned this way after so many years as a patient.

top of the line service and quality, outstanding...would recommend %100 for people of all ages,…read moreawesome professionalism by all employees led by Dr Gabriel

Go literally anywhere else! This place is the Harry Wormwood of dentists. Not a clean office, not…read morehonest, and they use scare tactics to try and extract money from you. Set up a regular cleaning and instead got sold to for an hour and a half, charged $150, and the "evaluation" left my gums bleeding. Never even got the cleaning - just a sales pitch, bleeding gums, and a bill. Went to get a second opinion after the appt and got a totally different (and way less severe, teeth and gums are fine) diagnosis. Tried to fight the $150 bill that I received for having to sit through a dishonest sales pitch and never even received a response. Not worth the ding to my credit to not pay, but learn from my mistake and take your teeth somewhere else. Predatory practices! Steer clear!

This was my first visit to Sage Dental, and unfortunately, my experience was very mixed. Located…read more1227 Rockbridge Rd in Stone Mountan. When I first arrived, the young lady at the front desk was not very welcoming. As the first-person patients interact with, the front desk sets the tone for the entire visit. A warm greeting and good customer service can make a significant difference, and I hope additional customer service training is considered. On a much more positive note, the dental assistant--a young Jamaican woman whose name I unfortunately cannot remember--was exceptional. She was knowledgeable, thorough, and took the time to explain everything in detail. She made me feel comfortable and was genuinely easy to talk to. She was the highlight of my visit, and I truly appreciate the level of care and professionalism she provided. The dentist was also kind and pleasant. However, the dental hygienist seemed rushed and disorganized, although I understand it may have been a busy day. The most disappointing part of my visit involved the treatment plan. My appointment was confirmed as including a cleaning, yet I never received one. I also have two dental insurance plans, and it appeared that both were not fully verified. When I asked about the cleaning, I was told that even though I had been scheduled for one, I might only receive a partial cleaning and would need to return later to have the rest of my mouth cleaned. I found this explanation difficult to understand. As someone who works in medical billing and coding, this raised serious concerns for me. There was nothing on my X-rays indicating a condition that would justify this approach, so it left me questioning whether the recommendation was medically necessary or financially motivated. Patients work hard for their money and deserve honest, transparent communication about their care and costs. Experiences like this can be especially confusing and concerning for older adults or anyone unfamiliar with dental billing practices. While I genuinely appreciated the professionalism of the dental assistant and the kindness of the dentist, the issues with the front desk, insurance verification, scheduling, and treatment recommendations left me with little confidence in the overall practice. Based on my experience, I cannot recommend this location and would encourage others to ask detailed questions about their treatment plan and insurance coverage before proceeding.