Do not hire this company! On April 15, 2026, I hired Luis Florez to repair 2 areas on my pool (one…read morepatch in the pool finish and one repair in the tile area of my connected spa), acid wash the bottom, and replace 2 lights. The only reason I am giving a 1 star review is because the 2 guys that completed the patch job were decent. The work started on April 16, 2026, at 8:30 am. The 2 tile guys that Luis sent out to do the tile work appeared to have no previous experience in tile work. They re-used rusted tile, installed chipped tile, installed cut sided tile on the outside edges instead of the cut side being on the inside, tiles were not flush on the edges, and the grout lines were horrible. After numerous phone calls and text messages, the tile job was completed at 6:50 pm. What should have taken 4-5 hours took over 10 hours! The acid wash made the bottom of my pool look worse than before and the bottom of my spa is now yellow! With regards to the replacement of the 2 pool lights, Luis provided me with a printed quote issued by Heritage Pool Supply for $2,680.00 (This was the price for 2 lights with his contractor discount as indicated on the quote). Please note that this was the price just for the lights, the installation was an additional $150.00 per light). Once the installation was complete, I asked him to provide the paid invoice so that I would have it for warranty purposes. After several requests for it, he finally provided it on April 21, 2026, 4 days later......and his cost was actually $1,871.18 (that is $808.82 less than the written quote he provided!) If I had purchased the 2 lights, the cost would have only been $2,255.68. To top it off, the 2 lights were not even installed correctly as they fell out of the pool and spa walls on the 18th. I have retained all of the text messages, photos, and written documentation to support ALL of the above issues should anyone want to confirm my review. Luis was blatantly dishonest and provided unsatisfactory work. Do not hire!!!!

From the owner: We are a family company with more than 8 years of experience in the construction industry and…read morerenovation of residential and commercial swimming pools, We would love to be able to help you with your project and turn your back yard into something more beautiful

Amazing company, BYOB is very detail oriented and made sure that I stayed informed and includes…read moreevery step of the way. The price didn't change at all and the quality is outstanding!

From the owner: BYOB Pool Co. Specializes in Luxury Custom Pool Builds, Renovations & Repairs/Upgrades…read more -Luxury Custom Builds- BYOB only does 6 new pool builds at most per year. We build Shotcrete/Gunite pools with high end custom finishes like mosaic tile, hand chipped stone, travertine and pebble/plaster. Our focus in new builds is is always Design, Quality & Customer experience. Our artisanal approach ensures a hands on build process, where every project start to finish is overseen & crafted by the Owner, Benjamin Ballow and the highly skilled teams behind him. Build with BYOB Pool Co and experience a thorough, quality & unique pool that will awe the masses for decades to come! -Pool Renovations- Similar to our process for new builds, BYOB Pool Co. also keeps a keen eye on every remodel project. From simple facelifts with new coping/tile/pebble giving your space a new look, to entire redesigns with changes in pool structure or even additions to your outdoor living with fire/water features, outdoor kitchens & more! -Pool Repair- Pool repair is the root to our business. With years of expertise in the mechanical trades you will see our passion for repairs come to life. From simple fixes, like a new capacitor for a pump, all the way to heater repair/installation and even offering the most high tech Automation control from several manufactures such as PoolSide Tech, Hayward, Pentair & Jandy you can trust that our techs have the end user in mind with every repair. Tile, coping, masonry +!

Awful! Do not use unless you want to get ripped off…read more 1. The diagnosed out pool system 3 times, each one an expensive repairs. On the third time I got suspicious as our pool isn't old and has always had weekly maintenance. We hired an independent pool repair company to come out and they said there was nothing wrong. Meanwhile Pool Poopers let our pool turn green for weeks because we didn't immediately have them repair it. 2. They were asked repeatedly to not leave the pool inflatables out as they will burn the turf. In the three months we had them they left them out 4 times. 3. They are the type of jerks who park across your driveway, blocking bays, when they service your pool. Beware!

From the owner: At Pool Troopers, we pride ourselves on making pool ownership easy and stress-free. With decades of…read moreexperience, our team delivers top-quality pool cleaning, maintenance, and repairs to keep your water sparkling and your equipment running smoothly. What we do best: - Full-Service Cleaning - Weekly visits to keep your pool pristine. - Equipment Repairs & Installs - Pumps, filters, heaters, automation, and more. - Pool Draining & Acid Wash - Refresh and restore your pool's surface. - Algae Prevention & Treatment - Year-round care for a crystal-clear pool. We take pride in our reliability, professionalism, and commitment to customer satisfaction. As a licensed and insured company, you can trust us to handle the hard work so you can focus on enjoying your pool.

I have been using Jose and now his son Emilaino for years! They always do a great weekly service on…read moremy pool and recently they replaced my pump for a great price! I called a few other places to compare pricing and they were priced lower as well as using higher quality parts! I will continue to use them in the future !

From the owner: 15 Years of experience! New to Yelp but not to Pools! $55…read moreweekly Service! $150 Pool Openings!

Pinnacle Pools was a pleasure to work with. Communication was excellent and there were no…read moreunexpected costs or delays in our project. We are thoroughly pleased with our pool!!

Amazing group of people! Understood exactly what I was…read morelooking for in a pool. Quality has surpassed my expectations! Immediate response to any concerns or questions!