Amazing company, BYOB is very detail oriented and made sure that I stayed informed and includes…read moreevery step of the way. The price didn't change at all and the quality is outstanding!

From the owner: BYOB Pool Co. Specializes in Luxury Custom Pool Builds, Renovations & Repairs/Upgrades…read more -Luxury Custom Builds- BYOB only does 6 new pool builds at most per year. We build Shotcrete/Gunite pools with high end custom finishes like mosaic tile, hand chipped stone, travertine and pebble/plaster. Our focus in new builds is is always Design, Quality & Customer experience. Our artisanal approach ensures a hands on build process, where every project start to finish is overseen & crafted by the Owner, Benjamin Ballow and the highly skilled teams behind him. Build with BYOB Pool Co and experience a thorough, quality & unique pool that will awe the masses for decades to come! -Pool Renovations- Similar to our process for new builds, BYOB Pool Co. also keeps a keen eye on every remodel project. From simple facelifts with new coping/tile/pebble giving your space a new look, to entire redesigns with changes in pool structure or even additions to your outdoor living with fire/water features, outdoor kitchens & more! -Pool Repair- Pool repair is the root to our business. With years of expertise in the mechanical trades you will see our passion for repairs come to life. From simple fixes, like a new capacitor for a pump, all the way to heater repair/installation and even offering the most high tech Automation control from several manufactures such as PoolSide Tech, Hayward, Pentair & Jandy you can trust that our techs have the end user in mind with every repair. Tile, coping, masonry +!

If you're looking for a good reliable, affordable, friendly service, this is the company for you…read more He was very detailed, clean and organize. He answered all my questions. communicated the night before he came, when he was on the way and when he was done. Excellent customer service!!! Pool service is hard to come by nowadays, especially because I do not want to sign a yearly contract . I'm glad I found these guys on yelp with great pricing and a clean finish.

They were great..fast..affordable...would use again...came out quickly and were very professionalread more

Do not hire this company! On April 15, 2026, I hired Luis Florez to repair 2 areas on my pool (one…read morepatch in the pool finish and one repair in the tile area of my connected spa), acid wash the bottom, and replace 2 lights. The only reason I am giving a 1 star review is because the 2 guys that completed the patch job were decent. The work started on April 16, 2026, at 8:30 am. The 2 tile guys that Luis sent out to do the tile work appeared to have no previous experience in tile work. They re-used rusted tile, installed chipped tile, installed cut sided tile on the outside edges instead of the cut side being on the inside, tiles were not flush on the edges, and the grout lines were horrible. After numerous phone calls and text messages, the tile job was completed at 6:50 pm. What should have taken 4-5 hours took over 10 hours! The acid wash made the bottom of my pool look worse than before and the bottom of my spa is now yellow! With regards to the replacement of the 2 pool lights, Luis provided me with a printed quote issued by Heritage Pool Supply for $2,680.00 (This was the price for 2 lights with his contractor discount as indicated on the quote). Please note that this was the price just for the lights, the installation was an additional $150.00 per light). Once the installation was complete, I asked him to provide the paid invoice so that I would have it for warranty purposes. After several requests for it, he finally provided it on April 21, 2026, 4 days later......and his cost was actually $1,871.18 (that is $808.82 less than the written quote he provided!) If I had purchased the 2 lights, the cost would have only been $2,255.68. To top it off, the 2 lights were not even installed correctly as they fell out of the pool and spa walls on the 18th. I have retained all of the text messages, photos, and written documentation to support ALL of the above issues should anyone want to confirm my review. Luis was blatantly dishonest and provided unsatisfactory work. Do not hire!!!!

From the owner: We are a family company with more than 8 years of experience in the construction industry and…read morerenovation of residential and commercial swimming pools, We would love to be able to help you with your project and turn your back yard into something more beautiful

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.