Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

Bought 20 new caps for my above ground pool. They arrived and they were the wrong color. I called…read moreand the guy told me the color I wanted was out of stock, so instead of sending beige to match my pool, they sent gray! After much reluctance they accepted the return. Then I placed an order for the correct caps and they sent me 20 but they looked USED! They were all scuffed up and had black marks all over the "brand new caps". I emailed recwarehouse....no resonse. i went through their website and tried to contact they via their customer form. NOTHING!!!!!!! My advice....stay away!!!!!!!!!! Pay a few dollars more and go with a company that gets better reviews and has better customer service!!!!!

The one in Woodstock is the absolute worst place to buy a pool especially a big one the liners are…read morenot sewn correctly leaked from the beginning went through 2 liners never got my money back even with an attorney.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.

I really hate posting bad reviews and even gave it more than a week before I do it so that my…read morefeelings aren't taken away from my reviews. My friend wanted to spend her birthday at a bath house. We've tried Jeju and SpaLand before, but wanted to try something different. There were a total of 4 of us. Roman Holiday Sauna is in that Red Green Brazilian Steakhouse shopping center all the way to the right corner. When we got there, it was completely empty except for the people that was working there. They gave us 4 a quick tour and we started out on the lower floor where the saunas, lockers, and restaurant are. For those of you that have a hard time going up and down the stairs, their elevator is currently not working. When we got there, guess what? There were no baths! We did read about this on the reviews, but when we called prior to our visit, they claimed that there were baths. Nope...it wasn't even built for a bath. We had all purchased the body polish and they said that we can just eat first, steam and then do the polish. They wanted us to wait an hour. We said okay. Went to the "restaurant" and they claimed that their menu wasn't printed nor was the tv working where the menu was. So we had to try to figure out what their "handwriting" menu was. 2 out of us 4 ordered soup. Foods took awhile b/c it was just one lady cooking and it seems like they weren't really prepared....they literally said that they don't have 70% of the items from the "menu" because they haven't went grocery shopping (more like because they don't have enough customers). While waiting, they left the door open to the outside part behind us. Their employees kept on coming and going and the cigarette smell was getting stronger and stronger. I tried to go to the door to close it, but they kept it propped open and I can see where all the employees were back there smoking. Foods arrived...it was good. Since it took them awhile to cook (more than 30 mins), the body polish ladies kept on coming to us asking if we're ready yet. We told them that we literally just got our foods, they told us to be here for at least an our, and we wanted all 4 of us to be polished at the same time. Before I proceed, we did asked the front desk lady if there's enough staff to do the massages and body polish at the same time...she kept on trying to convince us to get the $160 package. We said that we will only get it if we can go at the same time...she kept on saying yes. Finished our foods, went to the polish area and they said to go wash our bodies first and go steam. We did all of that. OHHH! Before I forget, we all used the restrooms prior to this and the ladies that were working there did too. They were using it for awhile and when they came out of their stalls, not a single one of them WASHED THEIR HANDS!!! We're thinking to ourselves, these will be the same hands touching us, but we tried to think positively that at least they will wash it prior to polishing us. Here's where it all went down...if you're still following along...after the steaming room and they called us all out that they're ready, they only prepared 3 out of the 4 beds...we're like okayyyy. I told them that I'll just go lay on the infrared floor and wait, hence, the body polish is 90 minutes. It is what it is and we were all planning to be there all day anyways. After they rushed through one of my sisters, they told her to go ahead and go upstairs for her foot massage. She repeatedly told them that she's waiting for us. I'm still laying there on the darn hard floor rotating front and back waiting for them to call me. Next thing I heard was my sister coming back from the locker room asking them why did they started on someone else and not ME?!?! I lifted my head up and saw that they completely skipped me EVEN THOUGH I WAITED 90 MINUTES!!! What the F*CK?!?! One of the ladies there tried to lied to my sister and said that that lady was waiting for a long time already and was been there. Sis said, "No...there was nobody here before us. You knew my sister had been waiting, but you still proceeded to take someone else". They said they had a system going and my sister didn't understand. That's what got me riling up. The front desk lady (not sure if she's the mgr or what not) came downstairs and tried to talk too....the moment the staff said my sister didn't understand, I said, "forget it...I'm cancelling b/c I'm not waiting another 90 mins and you can just refund me". They tried to say, it'll be another 10 mins. Why? So that they can rush through my 2nd sister and friend? Went upstairs and got my refund and the desk lady kept on apologizing that they're short staff and didn't know until "yesterday". I told her that was not the point. I didn't mind the wait b/c I was already waiting, but to have someone skip right in front of me after I PATIENTLY waited and then to try to gaslight my sister? Oh h*ll no! *can't type anymore b/c Yelp have a min*

Nice clean sauna off of Buford Hwy with a pretty good restaurant. Very friendly staff, mostly older…read moreKorean women. The chef and the owner were the friendliest. The kitchen didn't offer much, but the bean sprout pollack soup was very tasty and the side dishes were quite good. They don't offer any alcoholic drinks there though. The common area includes a salt room, charcoal room, and red clay room. I took a nap in the quiet, hot red clay room. There weren't that many people there when I visited the sauna, so it was fairly quiet and with speedy service. The men's sauna had the basics - steam sauna, dry sauna, shower, massage table...

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

Pleasant experience buying the hot tub followed by continuous lies by the sales team and customer…read moreservice on delivery. 7-9 weeks has now turned into over 4 months and waiting. Leadership response is non existent leaving front line employees scrambling to tell more lies, DO NOT PURCHACE from this company.

Buyer beware the sales rep wanted wayyyyyy to much financial information, would NOT provide me an…read moreitemized list of what I was purchasing - I felt like I was talking with a snake oil salesman!

Terribly disappointing that this place has gotten so nasty. Poorly run, barely "legal" place that…read moremay just be on last leg and closing soon. 5/2025 saunas broken, mold growing and stinking. I asked for money back after quick look ... was refused. Too much moe of this and patrons will be calling health department

I have been coming here off and on over the last 12 years and finally a positive experience most…read moreeverything was in working order. It's an improvement from my previous visits.

Hilltop seems to be a responsible company and the owner takes ownership of their projects…read more Communication and due diligence need improvement. We still need to complete landscaping before we can close our permit. At this point, if you are assessing Hilltop, I think it's safe to consider them. Write down the names and contacts that the people you are dealing with. It gets confusing over time. For example our Project Manager sent us some initial kick off emails and answered a few questions but after that we are dealing with different people to resolve our issues. The Project Manager was not part of our issue resolution. Some of the people we dealt with early on in the process e.g. permitting you will ended up dealing with them again, later part of the process. 8/8 Update: Salt Cell installed. Hilltop sent someone in pretty quick (same day) after we reported the issue. They also sent another trainer few days later per our request to show us the salt cell operations and cleaned out our filter (pretty dirty from the additional pavers work that had to be done). Failed Electrical because fence repair was not done (no one told us that this has to be done before scheduling electrical inspection). Hilltop took responsibility and resent inspector few days after we had fence work done. Passed inspection once the fence was done. 7/29 Update: We were told we are ready for Pool School so we scheduled it. Turn out there was no salt cell installed. This was not communicated to us ahead of time until the Pool Technician is at our house. Frustrating nevertheless. 6/28 Update: Hilltop sent Pavers subcontractor back a couple of times to repair our pavers. Work was completed to our satisfaction. The time loss of course is not recoverable but our priority is quality. ----- Before 6/28 - The design team did a good job working with us meeting our impervious restriction. I am appreciative of that. The installation of our in ground pool started on March 11th. Payments have been made in full but project is still not done as of today, July 8th. Pavers were installed beautifully the first time but we were told that they had to be removed for bonding inspection. Pavers redo has been a nightmare. Unleveled pavers, sharp and broken edges, poor quality overall. We expected better from Hilltop. We reported the issues to the company and were told they will redo pavers and get this right. Came home from vacation, expecting a nice rework. Unfortunately, we were once again disappointed because they were not redone at all - even though we were told it was while we were away. Due diligence and communication have been poor. Today, we once again reported the issues to the owner of the company and project supervisor. I will update review and let you know if the company follow through with a redo and takes care of things like the owner said they would the last time. Here are some pictures after the company said the pavers were redone and "looks" great.

Hilltop pools and spas installed our pool and made the process much easier than I could have…read moreimagined! Communication was great, and if I ever had any questions/problems - Robert was there to save the day!