Excellent alternative to the big box home improvement stores, especially if you're in the market…read morefor decks and/or railings. Take a step back in time to when "customer service" mattered and give Randall Brothers (formerly PMC) a try!

They have always bee very helpful…read more To the unhappy customer. You should've started to their place of business earlier. What if you had decided not to come or got in a wreck. It's not their fault you were late. They have business hours for a reason. After a register is closed you can't just reopen it. They would have then had to recline it that would have taken more time. Therefore this constitutes as an invalid bad review!

Buyers beware!! Poor quality door finish & AWFUL customer service!…read more I've purchased a ~$3000 front entry door from the Roswell location. the weather stripping on it was cut too short by the factory and had to be replaced. when I tried to contact their "customer service", the person I spoke with (Ishio) blamed me for "not checking the door before installing it" and was unable to offer a proper solution or send someone to fix/replace it. Returning the door at this point is not an option and they know it. Their "warranty" won't cover labor required to replace it (~$160) I was told that I should get a call from the general manager Tim, needless to say no one called.

I am in the process of Kitchen Remodeling and it is scary! The only part that makes is less scary…read moreis my design consultant Courtney Major in the Roswell office. Her education in design from Italy is most impressive and it shows in her results. She is an excellent listener and pays attention to details. I am in the estimate phase and am currently looking for a reliable and experienced contractor. So I will update this review through out the project. But for now I am impressed and satisfied with the deliverable so far.

The staff aren't customer service trained, they are awful and rude to work with! I really don't…read moreknow why they even bother to keep this store open to the public when they don't care about helping customers, seems like they are doing you a favor when they actually need your business! I don't recommend them!

So today, I went to Lowe's. I bought four 6 x 6 x 16's. The people at Lowe's help me put them in my…read moretruck, and walked away. I did my best to try and tie them down to make sure they were steady. And as I drove out of the parking lot they started wobbling, I pulled over trying to tighten them up. As I headed down the street I had to pull over 4 more times. I must say normally I go to Home Depot, and they do a very nice job of helping me drive away safely. But today two men from Lummus Roswell out of the kindness of their heart's stoped helped me take the wood out of the truck put it back in the truck and tie it down safely. Thank you so much Dusty and Ronald, U2 truly saved the day. And from now on I will buy my wood from Lummus's. Thank you for all that you have done!!!!

Mr. Calvin K. took us through the process of ordering windows. We did not ask which windows were…read morebest energy efficient which I now regret! But on the day of installation he arrived with his crew (July 2022) and installed all windows and two doors in two days I believe. Of course I would recommend this gentleman. He was prompt, courteous and easy to work with too.

I really enjoyed working with these people when building our house in Alpharetta. They were easy to…read morework with and very fair on price.

We get all of our windows and doors from them! They're always responsive. Good turn around time and…read morethey'll shave the doors down for you if needed

Stay away from this company…read more I bought a door from them and they had their employee install it on 11/27. It rained 2 days later and the door leaked. I sent the owner and the installer the pics of the leak as well pictures of the readings from a moisture meeter. Tim the owner, said he would replace the transom that was leaking but would not stand behind it not leaking anymore. He would not replace the door as requested. They build the 2 sidelights and the transom. You can see water in the wood now as the paint has bubbled in multiple areas.