Very pleased with their pick up. Two friendly, hard working young men (Chris & Jose) carefully packed all our furniture. They put everything in a container (pod) which they sealed & are taking to storage for us (while we get our new place 1,000 miles away). Greg Kosko was so helpful, setting the whole thing together for us. Can't say enough about how great this company is. Thanks to all. read more

This is the worst company I have EVER worked with! They made promises to get my business and then disappeared ---I am still waiting for my delivery--DO NOT USE THIS COMPANY!!!! read more

Awesome service from a first rate moving company! Packing, driving, storing and unloading all perfect. And such nice and accommodating people too! read more

I DO NOT recommend Atlantic Relocation. They did get our move completed, but there were too many struggles along the way that could have been either avoided altogether or handled in a more professional manner. We have moved cross country five times, so I have had a lot of experience with what to expect from a professional moving company. This disaster was an in-state move. I made it very clear to Atlantic Relocation from the very beginning that we only had use of a dedicated padded elevator at destination from 10am-4:30pm. We were moving from a single family home into the 31st floor of a high-rise condominium. Despite their reassurances, the delivery truck was an hour and a half late arriving blaming traffic (such an easy excuse if you start late or don't allow for delays). Then the lead mover (driver) had a meltdown about halfway through the unloading process because he couldn't abide by the HOA rules, which I had explained to him upon arrival. Instead he chose to violate them inch by inch until the security guard and the facility manager chastised him and he proceeded to argue with them. He actually called me in our 31stfloor condo to whine and say he couldn't work with these restrictions. Turns out that the real issue was that he was nervous about finishing on time because he had a child to pick up. It was his being an hour and a half late that put him behind schedule in the first place. To assist in moving things along, my husband actually began to help by reassembling furniture and helping carry boxes in from the elevator. Three items were damaged. Two could be repaired. One could not. It was caused by an unbelievably unprofessional job of packing. A large heavy resin table lamp base was wrapped in thin wrapping paper only rather than the padded paper that should have been used. Then a heavy ceramic vase was placed next to it in the same box and also wrapped only in thin paper. The two together smashed into each other during the move which absolutely destroyed the lamp (one of a matched pair and irreplaceable). I approved the claim payment on February 21 (less than what we had requested) and waited almost 7 weeks for payment because of a "clerical error" - an error that was not discovered until I followed up wondering where our check was. The move coordinator was responsive and very easy to work with from first contact through explaining how to file our claim, but the personnel that were used to pack your belongings, protect our furniture, and move it to destination with no drama or added stress are poorly trained, unprofessional, and frankly don't care about your satisfaction. read more

I had a very good experience moving out of my Tampa home because of the efforts provided by Chris and Don. They assisted another moving company pack up my things and pack them in a shuttle Uhaul. I have never seen two guys work harder or quicker!!! Not only that, both were very professional and extremely friendly and pleasant despite the pressure to get the job done! I highly recommend these two individuals if you need assistance in your move. You will not be disappointed. read more

Sometimes it is the luck of the draw and in my case I was one of the few that had experienced some bumps in the moving of my goods from Tampa to Honolulu; however, it is how the company responds to those bumps that determines an individual's overall experience. Gary H., VP/GM, of ARS was amazing! He was attentive and an active listener to my concerns and pleas regarding some missing items. He never spoke of "profit gains or losses" but rather acknowledging the emotional toll I was going through. I learned a long time ago, the energy you put out is the energy you will attract; therefore, I went into our conversation without blame but rather how can we solve this problem together. Some of my belongings were repacked in order for them to fit into one crate (a cost saving measure for the company) and I understood the "why" behind the packers decision to do so - esp since majority of my items were not damaged or broken. The packers/movers were respectful and were thorough in asking me what I wanted packed/grouped together. At the end of the day, regardless of some missing and/or damaged items, I am so happy with the service I received from Gary. I would definitely go with them in the future. FYI - my review is in no way intended to minimize the experience of others. Mahalo, Gary, for your kako'o and aloha! read more

Wow! Not sure what happened with previous reviews for this company? Maybe we were just lucky. Our move went super easy and nothing was damaged. The movers were friendly, careful and very respectful of our things and moving from one place to another. Traci was there first to check off items with stickers and go over everything before two more men came to help. Aaron and Maurice took it from there. They drove from Palm Harbor Fl to Cornelius NC. Everything arrive in good shape! Unlike my first move to Florida by Dude Movers! We are renting for 6 months in Cornelius and plan to buy our permanent home in Huntersville. Both area's are beautiful. Can not wait to get settled but fear the next move I may not be soo lucky. Gonna try and do some research and hopefully will be blessed again. Thank you again Atlantic! read more

It was a great experience working with this company. From the quote through the delivery, every employee was respectful and good to work with. We did have a hiccup in that the truck that came to pick up our boxes did not have enough space for the entire house. They immediately rented a Penske truck in order to have everything out of the house that day. Rockie, the supervisor, was great to work with when communicating when the second truck will deliver our household goods. David, the initial driver, made me feel like family and was very professional. Other than not having the right amount of space in the first truck and having to wait a little for the second truck at the new location, I had no problems with this company. They gave me an APP quote which means if the under quoted me in weight I wouldn't be charged anything additional and if it was under the quote I would pay what the weight cost. Great company. read more

Consumer beware. Terrible experience with Atlas in Tampa. Was told furniture would be wrapped--it was not. Over $600 in damage, but I have to pay a $500 deductible! Never heard of such a thing. Was told multiple times that Management would contact me to discuss issues--but no return call, zero follow-up. Wished I would have gone with a different, local company. Over Two months later and still have received $0 in reimbursement for the $600+ in damages! read more

Terrible! They were suppose to pick up our boxes after we moved. They told us they would've there between 8-10 then it was lunchtime and then between 1-2 and then they show up at 3. We were not allowed to just put the boxes outside because they would not pick them up if it rained. read more

Have been trying to get a quote for nearly a week. Lee Tarbutton is the agent I was dealing with. Promised a call back in a couple of hours after sending item list. Never happened. Called back 5 days later, and was told I would get a quote within an hour. Never happened. Called 5 hours later, and was told Lee would call me RIGHT back. Guess what? Never happened. I guess they don't need the business, but this is one of the most unprofessional companies I have ever dealt with. Steer clear if you want anyone to help you at all, or if you are in a hurry to move. read more

Atlantic relocation is a horribly run company. I would recommend staying far away from this company and atlas van lines in general. The way thier team handled my recent move made our moving experience alot more difficult than necessary. Less than 48 hours before my scheduled delivery date I was called and told they decided to move all of my possessions onto another truck and they would be delivering two days after the date I was told. This included moving my boat that was on the truck and was put on the truck using an other flatbed truck( big process, lots of paper work signed saying I saw boat loaded ok). I was promised by the estimator, driver, and Packers that my truck and boat would not be repacked. I got a call from Gary Hoffman, the GM for atlantic relocation and was told that another delivery was added in order to make more money. GARY'S EXACT WORDS TO A CUSTOMER AFTER MY STUFF IS SEATING IN A WHAREHOUSE AND OUR CONTRACT WAS SIGNED "JUST TAKING YOUR TRUCK UP ISNT WORTH OUR TIME, WE WOULD JUST BREAK EVEN, WE HAVE TO THINK ABOUT OUR BOTTOM LINE". This is coming from the Vice President/ GM, nice way to talk to a customer. In other words, I was being inconvenienced for the almighty dollar. But Gary assured me that everything will be packed up nice and neat and that nothing would be broken or hurt. On the day of delivery, you could tell a lot of my stuff have been repacked quickly and was placed in other boxes that it wasn't originally packed in. Large boxes with no tracking #'s and loose items thrown all together. Several of my items are now broken or lost. Several high dollar items are all together missing. I wrote Gary Hoffman an email asking if any boxes got left at the wharehouse, no answer. And putting a claim in with atlas van lines has been slow and tiresome. This company, from the GM to the packers, doesn't care about customer service. They will not be recommended to anyone I know in the tampa area and I would advise you find another company for your move. read more