Over crowded. You wait there absolutely forever. Depends on the day with the doctor. Last time I…read morewant he was so friendly. Then, he reluctantly said at last visit "I can recommend PT" like he was doing me a favor. Nurses always amazing and friendly. They definitely make the practice!

I gave this company 1 star due to their incompetence of billing issues. I overpaid them twice and…read moreit already has been 2 months with no resolution and now it might take another 4-6 weeks. They also bill customers between 3-6 months after visits. Their team of doctors and staff are exemplary The billing is horrific

In the pre-op area, I felt that I was treated like livestock, with little concern for my comfort or…read moredignity. And my nurse was not as cautious as she should have been with the cleanliness of my IV. In the procedure room and recovery area, the staff and physician were excellent. But because of my unhappy experience in the pre-op area, when I need this procedure repeated, I will have it done at a different facility.

I recently had a routine colonoscopy at ACCESS and it could not have been any better. The staff was…read morevery talkative and explained everything and made me feel comfortable. Dr. Verrengia Was so nice. Thanks to all of the staff there. I highly recommend them!

Professional. Excellent. Efficient. Concerned. The way medicine should be practiced.read more

I arrived at 10am to register for my 10:15am procedure. At 11am with a FULL waiting room, I asked…read morehow much longer my wait is and was told another hour. 2 HOUR WAIT IS UNACCEPTABLE! I asked for my files and will be going to another office. Learn to schedule appropriately!!

Highly recommend. The NP, Diane, was extremely knowledgable, thorough and compassionate. I felt I…read morewas in excellent hands. The young lady at the front desk and the in-take nurse were also top-notch. (BTW: I am a retired medical writer.) I left off one star for two reasons: 1) Both restrooms were out of toilet seat covers and neither the tp dispenser nor hand towel dispenser worked. a loose roll of tp, and a pile of loose paper towels were provided. Unsanitary. 2) They need to post a sign in the waiting room prohibiting phone conversations. During my hour-long wait, an inconsiderate woman made 3 separate personal calls. She was loud. Someone should have intervened for the sake of those of us waiting; some already in enough pain.

Unprofessional, negligent, and completely unreliable. I came here in Fall 2025 following a motor…read morevehicle accident to drop off my insurance info and schedule physical therapy for serious neck and shoulder injuries. They promised to follow up with me and never did. When I called back to check on the status of my care, the receptionist was incredibly rude, hostile, gaslit me, and hung up on me mid-sentence. Because of their administrative incompetence and complete lack of care, I was left without treatment. Avoid this location if you expect basic human respect or actual medical support.

The care you get is wonderful. From the nursing care to PT staff are fantastic. I had a choice of…read morewhere to go and I am extremely happy I chose Preferred Care. They really do care about their patients.

0 Experience overall 1 Care quality…read more0 Friendliness and helpfulness of staff 0 Food (is awful!)

I had an appointment on February 6, 2024 for a simple procedure…read more The first person that I spoke to was Marion! Oh my goodness what a delight she is. She was so positive, personable and polite. She was thorough in her questions and moved the process quickly as possible. Marion, should be commended for her lovely personality fit for a queen!!!! Please make sure that Marion gets recognized for this review and that it goes in her folder. The rest of my experience was a 10 out of 10!

This could be a five star review except for one very important reason I give it 3 stars. On the…read moremorning of my procedure there is not one working number for someone to answer a question. Not just this morning but any day any time. The main number still says we are working remote. Really? Still? You do hundreds of procedures a week there and there are people working on site. So no one can answer a phone?

Caring cardiologist and staff. Thorough and detail oriented in every aspect of my care. Great…read moreexperience in every way.

First let me start by saying I'm only giving it two stars because when you take the whole process…read moreinto account I could give five stars to my doctor Nicole Leo she is the best. But when you have to deal with the the office help, and have to go through the central office to begin with and then say I'll send a message first they are rude don't care they even have the nerve to hang up on you. So in overall that's why the two stars.

I DO NOT recommend this office, if something is wrong with you and you want to advocate for…read moreyourself. This is not the place. I wouldn't recommend seeing Dr. S. Bulcha. When we first met I believed she was a caring, patient and intelligent physician, however, after months in her care, I realized I was just another insurance payment and that my actual health & mysterious medical condition was just as confusing to me as it was to her. She provided no insight, just a bunch of referrals, that also led to a bunch of dead ends, it's time for me to find a real, qualified and understanding primary care physician that listens and treats their patients accordingly. Her assistant Emma I must say was very attentive and helpful. Since, I've been to Friendly Urgent Care in Northfield for urgent care needs and they are amazing! Same town, right around the corner! Save your time and skip this office if you truly feel there's something going on with your health. WebMD provided me with a more accurate diagnosis than Dr. Bulcha did in months to a year.