Watts Realty Company is an excellent choice for property management in Birmingham. I have a…read moreresidential property in Trussville that was rented in 3 weeks from proper pricing for the area. I have been very pleased with my tenants and communication regarding repairs, lease renewals and payments.

I have been a loyal renter of Watts for years now. Great properties! They are very willing to…read morelisten to advice on how to better improve their services, which means they are consistently striving for greatness.

I hate to have to write a review of this magnitude, but businesses have to stop the discrimination…read moreand profiling. Myself and my partner, both business owners, retired military and AA put in an application for an apartment with the company. We are transitioning from Texas and needed a place in the meantime here. We viewed about 6 units with an agent named Chloe before deciding on this one and got an approval a short while after the application was sent. A background check was done, the approval was sent and money was taken out of my business account to get keys by Friday of this week. I arrived back in town on yesterday and saw that our money had been returned to the business account with no explanation or Reason. I still don't have any written correspondence to support why this happened. We contacted Chloe and was told that the approval went through, but her manager didn't feel good about renting to us. I asked Chloe if she had an issue black people, lesbians, military people or those with businesses. Chloe explained that my business credit was too new. I expressed that we had been in the city for a little less than 2 months, so establishment and my license reflects that. We also provided a personal guarantee and paid a much higher deposit. The manager then claimed the system kicked out the process, when we had already gotten an approval. We had also been told by Chloe after we noticed the money returned that her manager did this. I'll say that while I'm happy my partner and I have secured another unit on today, I don't appreciate the scrutiny or my time being wasted after doing everything right. The sad thing about the entire ordeal is that most of the parties that profile legitimate individuals with money don't make 3 times the rent themselves. I hope this review helps someone else to steer clear of these people and to take their dollar where they are respected and treated fairly. I haven't decided if I will follow up legally as of yet, but beware.

This company is horrible. They attach fee to your account that are unknown and the property Manager…read morecant tell you what the purpose. They tried to make me pay 200 bucks to refinish a tub that was peeling from first day i.moved into the unit. ​

Roselle was very helpful and kind. She answered all of my questions and clarified everything I…read moreneeded to know.

My experience with Renters Warehouse managing my rental property was extremely disappointing and,…read morefrankly, unacceptable. I hired this company to professionally manage and lease my rental property, but throughout the process I was met with poor communication, lack of urgency, weak follow-through, and an overall level of unprofessionalism that made me question why I was paying for property management services in the first place. Communication was one of the biggest failures throughout this process. I often felt completely left out of the loop and had to repeatedly follow up for updates instead of receiving proactive communication from the team managing my property. I constantly found myself chasing down basic information that should have been communicated without me having to ask. Even after terminating my contract, there was no professional follow-up email or proper communication confirming the termination process, which speaks volumes about their lack of professionalism and organization. One of the most alarming issues was how my property was handled. After switching management companies, my new property management company informed me that my townhome had been left unlocked/open. As a property owner, finding out that a company entrusted with managing and securing my home failed to do something as basic as lock the property is completely unacceptable and raised serious concerns about their competence, attention to detail, and professionalism. In terms of leasing performance, I was not impressed at all. My property sat on the market for over 40 days, and despite paying Renters Warehouse to market and lease the property, they only brought me 2 applicants during that time. Meanwhile, I personally advertised the property myself and found more than double the number of tenant leads and inquiries on my own. That completely defeats the purpose of hiring a property management company in the first place. I was essentially paying for a service while doing much of the work myself. I spent money on a simple facebook ad and was doing more marketing than Renters warehouse ever was. Another major issue was the handling of applicants. Multiple applications were being accepted, but there appeared to be poor communication and follow-up with prospective tenants, leaving applicants confused and giving them the runaround instead of providing timely updates and a clear leasing process. This not only reflected poorly on their professionalism, but likely hurt the leasing process as well. This company also did not give the full profile on potential applicants. I later on found out that one of the applicants had more streams of income than was reported by Renters warehouse after I had asked them multiple times to find out this information.  To make matters worse, the tone of some of the communication I received toward the end of this experience was dismissive and unprofessional, which only reinforced my decision to terminate the relationship. I have included screenshots of our final communication because I believe it accurately reflects the lack of professionalism I experienced. Overall, my experience with Renters Warehouse was marked by poor communication, lack of accountability, weak leasing performance, questionable handling of my property, poor applicant management, and an overall lack of professionalism. I entrusted this company with one of my biggest assets and left feeling like I had to do much of the work myself while receiving subpar service in return. Unfortunately, I cannot recommend this company based on my experience.

My husband and I had a terrible situation happen in Alabama that made us wary of becoming residents…read morein 2020. Rudy and his family not only assisted us in becoming tenants in a beautiful home but checked on us, invited us out to become acclimated to Alabama and we're very down to earth and warm. We had issues with our rental that they addressed and when we moved we were charged for cleaning though it was done and carpets too( we lost the receipt in the move) we were given majority of our deposit back. We were let out of our lease graciously. They're real people with stuff like everyone but it makes me want to rent front them again if we were to ever move back to Alabama. We love the Rudolph family and appreciate them.

I have had a great experience with Rudulph Real Estate! I have been with them since 2010 and they…read moreare prompt on maintenance issues being resolved and they are always helpful if I have an issue and I call. They are very knowledgeable and very professional. I recommend Rudulph Real Estate to everyone looking in this area. And, if you want to purchase a home --- they can help you with that, too!

I rented from this company 2017-2020 I had absolutely no issues whatsoever. It was a flawless…read morepartnership. I only moved away due to a death in the immediate family. Now here I am in 2026 and after moving back to the area 1.5yrs ago to help a friend who's undergone a major life change; I'm looking for a place of my own. I reached out to them and have two viewings set up. And from what I can tell; nothing's changed. The initial call was friendly and efficient. They could see my history and were kind and professional. I'm going back to them because I NEVER had one issue when doing business with them in the past and it appears I won't this go around.

Do not become a vendor for this company. They do not communicate or pay you correctly. Mindy Tully…read moreand Clay Kelley are terrible to deal with.

The absolute worst Vacation Rental Management Company in the SE…read more They are misleading , rude and do not pay attention to detail. STAY AWAY FROM THIS COMPANY

Very prompt and helpful providing photos of a property while we are in another state. Thank you!read more

Tamara by far is the BEST!!!! She always exceeds expectations and is always punctual, reliable, and…read moreknowledgeable. I work with many real estate agents, and she by far is the best one yet. She also has saved the company money by finding us the best tenants.

Horrible, property management company. Will never hire as…read moreproperty manager. Already filed a case. Very misleading termination clause. They want to keep charging indefinitely even they don't manage your property. For 1 lease expect to pay 2-3 months of rent to them in 12 months. Fees.. fees.. fees : yearly renewal fee, one time lease fee, lease termination fee, late fee from tenant goes to them, ongoing maintenance fee, additional fee,.. list goes on.

After finding a home online, we tried to schedule a showing, which was very difficult and time…read moreconsuming. Gia was unresponsive and it took over a week to get a showing. Once we did get to see the home, the current tenants were present. After the showing we made an offer that day and did not receive a response for several days. Our last offer was accepted, but we were told that the current tenants had resigned their lease after our offer, and we wouldn't be able to move into the home for a year. Unprofessional, amateurish, fraudulent, and disrespectful.