I contacted Atlas to view the basement walls which were crumbling. Kaz Wleklinski came to my home and gave me an estimate. I discussed a previous estimate from another company, and he informed me that doing what they recommended would potentially cause structural damage. I verified this independently. He did not try to upsell me, only pointed out what was needed. I also talked to an independent contractor who used Atlas for a number of services and was pleased with the work. He did not pressure me but gave me time to research the estimate, which had a 10% discount. I recommend this company and especially Kaz who earned my trust. Everyone I spoke with was courteous and helpful. Carol G. read more

I called them for an estimate the agent Tonna called me back with questions. I needed an estimate for sagging floor under my crawlspace which I found this company online who stated they specialize in crawl spaces/sagging. Ms. Tonna asked me how tall is the crawl space being a woman not an expert I didn't know but I know you can sit up in it. She told me since I didn't know the dimensions she could not schedule anyone to come out.I never heard of anything like this.. read more

Had a gutter extension buried under the sidewalk and terminated in the lawn. Very easy to do business with these people. They did the job as expected and am happy with the results read more

There were some cracks in the basement foundation near the windows. They were repaired by the previous homeowners but water would still get in during heavy rain. Altas responded quickly, gave a competitive quote. The guy came out and completed the re-repair and fixed an additional crack. He was professional and curteousI am confident the repair job will be fine and keep the basement dry - Atlas provides a lifetime guarantee - the repair just looks sloppy and some was spilled on the basement floor. read more

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Atlas came out to fill some of my basement foundation cracks at my home. They were prompt every step of the way. Work was completed on time and price was competitive. Would recommend Atlas read more

Atlas completed work at my home during the last week of October 2023. J. Rivas was the field work execution lead, and he was accompanied by several helpers over the multi day scope. Both Mr. Rivas and his team were excellent craftsmen, they completed the work professionally, took the time to explain key details to me, including sharing many photos. They arrived on time, were respectful of me and my neighbors, and always cleaned up at the end of the day. From my observations, it was clear to me that Atlas is in the business of executing quality work the right way, and the first time. I would also like to note that this work was the culmination of many months of discussion with G. Milligan on the design side. Mr. Milligan patiently helped me design a scope that was fit for purpose and solved the problem. The fact that this was several months in the making was purely due to the time it took me to make up my mind on this investment, and there was never any sales pressure from Mr. Milligan. I also did business with M. Rosa on the billing side. Ms. Rosa was very professional and helpful, and worked with me diligently on account settlement once the work was completed. Overall, Atlas operates a best-in-class operation throughout, and it is obvious to me why their client list is so vast. I will not hesitate to work with Atlas again if/when the need arises. read more

My home required structural repairs / updates to the joists supporting the 1st floor. The Atlas team created engineering drawings of the plan and submitted to the city for the required permit of which they handled all the paperwork. It was a pricey project, but I had the confidence it was done the right way without cutting corners which is important when selling the home in the future. An overall good experience! read more

This company had a quick response time. The employee who came out for an estimate took time to answer our questions and explain our options. The price was comparable to other companies, and we are happy with the foundation repair work they completed for us. read more

Quality service from the initial Conversation to completing the job. The amount of detail that was needed to explain how will the product support the wall future forward to scheduling and then doing the work was top notch. I highly recommend Atlas! read more

I had a problem with water pooling next to my home with some spilling onto my neighbor's property. I contacted 5 copies for solution ideas and estimates. The first 4 had pretty complicated, and costly, ideas about how to solve the problem. Kaz from Atlas showed up and had a clear and concise plan. I went with them and have never regretted it for a minute. It can pour down rain and I never see it. A crew knocked it out in 2 days. Quality work, great results. I am very happy. read more

Installed helicals to stablize walls and the lack of a foundation. Poured a new floor. They were fantastic. Tough job in a tight space. Inspectors were impressed. Arrived as scheduled and completed the work as scheduled. Very responsive and knowledgable. read more

I purchased an older home with an enclosed porch addition that was sinking in one corner and needed structural repair. I had a hard time finding someone for this type work in particular (as opposed to the large number of companies that build decks and Chicago multi-unit porches, for example). Fortunately, I found Atlas Restoration. Gary was my estimator, and he came out, looked at the porch (including climbing into the dirt floor crawl space), and prepared an estimate pretty quickly. Given the work required, permitting required, etc., I thought the estimate was reasonable. The work was done well, and in the process they added not only better pier support, but also additional beam support to the entire support structure of the porch. The job site was left looking better than it did before the work. read more

I hired Atlas to do some structural work in my basement. We had a main carrying beam that totally failed and several floor joists that failed or were near failure as well. They did an amazing job. They were responsive to feedback and concerns during the job. The end result was very impressive. I now have a steel carrying beam, several floor joists sistered up, a reinforced basement wall and improved transfer of the load to the foundation. During the job they uncovered several additional issues and we're always able to present excellent options to me. If ever I need foundation or structural carpentry done again, I will definitely use Atlas. Very impressed. read more

Had some water coming in around an old capped gas pipe -- they diagnosed and resolved the problem quickly and relatively cheaply, replacing whatever ancient water sealant from the 1970s with proper concrete fill. No complaints! read more

I found Atlas after calling multiple contractors and while searching for an engineer to sort through my foundation/slab issues. Hands down, everyone I called swore by Atlas and said they were the only company they would trust. So I gave them a call. They were prompt and professional. Jim was excellent and gave me hope that my rehab could be repaired, since the seller didn't disclose these issues. I was thrown for a loop with this new discovery but Atlas took care of it and I am more than pleased with the outcome. When fixing a foundation or slab it needs to be done properly. I'm so happy to have found Atlas. The crew was fantastic as well. They are true experts! read more

Incredibly professional, timely and did fantastic work. They had to drill holes into my hardwood floors but did so with minimal damage to the floor and cleaned up well when their work was done. Marty was terrific to work with and Nacho and his team were very efficient the day of the job. read more

Had 5 different companies give me quotes after a water backup in the basement and this group matched the best price and then told me to wait for next rainfall for make sure it wasn't more significant damage. Others tried selling me systems I eventually did not need. Jim Mitros was my consultant and amazing. Just had another minor emergency and they are booked for several weeks. Jim made it a point ti come and assess the situation on his time and told me I had no worries. Awesome company, great work and totally trust worthy! And Mitros is amazing with customer service. Would highly recommend to anyone! Julie H read more

I had the pleasure of working with Jim from Atlas restoration. From the very beginning of the project he was extremely attentive and communicative. He was willing to explain, re-explain and explain again every question/concern that arose. He was so knowledgeable and kind and helped me feel a lot less anxious about the work that needed to be completed. Thank you Jim! I would highly recommend Jim and this company. read more

Jason & Stan were a great team to work with on a challenging basement bathroom addition in our 120 yr old home. Great group all around and the final product was exactly what we were looking for. read more

Outstanding response, quick to schedule an appointment and quick to fix cracks in two basement walls. Very thorough and explained what the problem was. The work was done in a timely manner and they did not leave a mess. I'm very satisfied with Atlas Restoration and would not hesitate to recommend them! Trust me - you will be very happy with their service. read more

We had Atlas come to the house and give us a quote they were fast friendly and thorough when i got the quote on line it was easy to schedule an appointment and put the deposit down. In a few days a workman arrived and had the appropriate PPE performed the work very quickly and did a great job I can't wait for the first big downpour . read more

Atlas did a nice job patching the crack we had in the sidewall of our foundation. The lifetime transferable warranty was definitely a selling point, although hopefully we'll never need it. The workers were courteous and the communication throughout was just right. I'd recommend Atlas to others. We're already having Atlas look at another issue with our home. read more

Our garage foundation had cracked and was sinking. We called Atlas to come out and give us an estimate. They were very professional and honest about the work that needed to be done. The crew they sent out to do the repairs were wonderful and cleaned up daily. They explained what they were doing each step of the way. I feel confident that we hired the right company to fix our foundation the right way. read more

We had used them for a rental property about 5 years ago. Happy then, Happy now. We met with Jim Mitros - called in advance, came on time, introduced himself, .... Did everything right. He made recommendations that might save us a lot of money that got them no business. If the suggestion doesn't work, we will certainy be calling them again. Thank you. read more

This is the second time I have used Atlas for foundation issues/cracks and they are awesome! From big jobs to small, they are very professional and the team they send out are just the best. The job site is left very clean. I highly recommend them. read more

In the spring of 2020, we had water on the low-level of our home. After talking to many companies, we hired Atlas to do the mitigation. They installed a drain tile and hydra liner system around the perimeter of the lower level. Now, April 2022, we had to call Atlas back for the second time. They omitted doing one small area on our lower level the first time and recently water did come into those spaces. However, when I called Atlas, Matt and Nacho did respond. They were able to expedite having these two areas mitigated by installing additional drain tile and liner. The work is very disruptive and messy, but both times the work teams were knowledgeable and courteous. I think Atlas is a very good company for doing this type of work, however, they should have been more thorough the first time so that I would not have had to go through this very worrisome and disruptive experience again. I would appreciate more of a discount on this work since it is the second time. Additionally, I do have to pay for the rebuilding of studs, drywall, insulation, and tile, yet again. I do think that Atlas tried their best to assist at this time, and I have confidence in the work that they do. read more

We had water in our basement. We had three contractors come out. Two were from the large waterproofing companies that advertise on TV. Both told us that we needed a new internal drain tile system at a cost of about $15,000. Kas at Atlas came out. He told me that the problem was a combination of a foundation crack and an aging sump pump. He suggested that we patch the crack and replace the sump pump and see how the basement was after that. It would have cost about $1500.00 to fix. He was adamant that we did not need new drain tile. After a lot of back and forth, we ultimately took Kas's advice. As it turns out, he was right. Our basement has been dry ever since. I reached out to him personally to thank him for his honesty. read more

The work done, was done well. My issue was seeing 7' in the drawing, and assuming it was foundation length. Much to my surprise, that was depth, not length, silly consumer I am, it was not spelled out. We even reviewed, from the inside, a crack within that 7' length, but it was not included. Sales response was sorry, we can come back out for another $400. As it was exposed, I did it myself. Communication is deplorable. The work they did was good, just have a lawyer review what you sign read more

We hired Atlas to install full parameter interior drain tile in our basement and fix cracks in the foundation. They showed up on time every day and did a great job. Due to the small size of our front lawn and village code the water discharge was going to be a problem but Gary from Atlas worked with the village inspector and came up with a solution that was far cheaper and works way better than what the village initially wanted. I would definitely recommend Atlas Restoration. read more

Atlas Restoration - Waterproofing Near Me - Franklin Park, Illinois

Jason came out to look at what our problem was. He was very helpful and knowledgeable. The estimate he sent us was, very reasonable, compared to others we had received. Once we agreed to the contract is was a relatively short time frame when their workers came out to do the work. They were both very thorough and efficient in their quality of work. We are very happy with the results. read more

We selected Atlas to shore up the foundation for our three-flat. Plans for the underpinning repair were finalized by CDOT in about a year. The Atlas salesperson/engineer estimated the job would take 3-4 weeks. Once the 4-man crew arrived, the sales guy was nowhere in site; a foreman was there to supervise. The job finished way ahead of schedule .. there were a few issues but we managed to work them out a few weeks later. Atlas uses schedule-40 steel for the piers. The hydraulic jack can lift up to 10,000 pounds - usually several jacks are implemented at a site. Note that Atlas is in Lincolnshire (main office). read more

Atlas Restoration is NOT a waterproofing company. Their specialty apparently is in foundation work and they recently made a strategic decision to move into waterproofing but their inexperience shows (and costs) it's customers. The salesperson gave us an estimate. We did our research and selected them in good faith. Once they started the work, they informed us that the estimate was too low and that additional work was required. By this point, we were already trapped in accepting a Change of Work that increased the price by $4,000, more than double what the original estimate was. A word of caution also....they performed all this work WITHOUT ever getting a City of Chicago permit, which I found out later was required for this type of work. As they're based in Lincolnshire, they will charge the customer for the travel by building it into their price and because of where they're based, they are not familiar with City of Chicago laws and requirements. Their owner is rude and not helpful and doesn't care much for customer service. If you need waterproofing work, save the time and hassle and just go with one of the more experienced and proven companies, either Permaseal or U.S. Waterproofing. read more

We hired Atlas two years ago to waterproof our basement. Two years later (today) we have leaking coming in from an area in the basement that they didn't install drain tile. We did not design their projects and trusted that they were experts in the field and would know where to install the drain tile. They told us they would do the whole perimeter and they didn't. Basically whoever designed it missed a very small section and that is where the water is coming in. Someone came lthe next day and confirmed this was an error on the part of the designer. It took a week for Matt to come out and now they are telling us our warranty technically covers only where they installed the drain tile. He told us they would "work with us" but I don't know what that means. We will know more in a week and I will update this review. So far I am very disappointed in the fact Matt has taken no responsibility. We are now at risk of mold, the carpet is ruined- the respiration that took place after their job is ruined. We have spent thousand and thousands for what? This is beyond disappointing. We will have to explore our options if they in fact take no responsibility. read more

We bought a house that had sat unoccupied with no power for close to 2 years. There was water damage and we had to figure out where the water coming from. We opened up the basement (had to take everything out down to the studs) and found 9 foundation cracks. We had Atlas out to repair the cracks. They gave us a lifetime warranty. We closed everything up, treated the foundation for mold, new drywall, paint, new carpet, etc. Good, right? Fast forward 2 months and the first rainstorm. A leak sprung up in the basement in one spot that was not treated by Atlas. Uggh. Not necessarily their fault but would have been nice for them to catch this potential issue before we closed everything up. We had them out to repair that new crack. Fast forward another 2 months. Came downstairs after the snow melted and another torrential downpour to find water again. My husband opened up the wall to find one of the repairs leaking profusely all over the place. We know there is another spot leaking that we haven't located yet. All of that money we spent w/Atlas and we still have a leaking foundation. It's nice they guarantee their work for a lifetime but we still are on the hook for dry wall repair, paint and new carpet. NOT FUN! read more

We have worked with Atlas several times, and plan on using them again soon. We bought a house last summer, and our bad luck, immediately had a variety of basement/water issues. Jason is very knowledgeable and spent lots of time checking things out as well as teaching us. Our problems ended up falling into two categories: straightforward and more complex. The fixes for the straightforward issues (simple, obvious foundation cracks) look great and are holding up well. With this being our first need for this type of work, we got multiple quotes, and I found Atlas to have the right balance of thoroughness without trying to upsell you to internal drains or something similar like other companies do. They aren't the cheapest option out there, but they are the cheapest of the good guys, if that makes sense. The more complex issues (where is this water coming from? what's the best strategy for figuring it out and making sure it's fixed before finishing the basement? Why is the sump pump line being weird?) took a few tries to get right, which was a little annoying, but they were so generous with their time generous pricing to make things 100% right that they are still 5 stars in my book. Jason even swung by after work one time to talk us through our window well overflowing. Every employee we have worked with has been kind and knowledgeable. read more

We had a porch in near-collapse. They came out right away to take pictures and get an estimate. Estimate was very accurate and the work was done in a week. Very nice to work with and professional. Porch looks great! Would definitely recommend. read more

We have had Gary and his team out twice for various issues and couldn't be happier with their services. They are reliable, their prices are competitive, and they seem to do really good work. Gary came out to our house and spent a lot of time going over our problems and made it clear he was looking out for our best interest, not just what was going to make them the most money. What a novel idea!! read more

I had a very positive experience with these guys. Our sump was draining into our yard and it was essentially creating a swamp, the folks from Atlas have now saved our back lawn. Jason was over here right away for a consultation, and was extremely professional and friendly. He also didn't try to "man-splain" things to my wife as a lot of these contractors do. The job was scheduled promptly, and after three days of hard work the drainage now reroutes out front. Our yard looks so much better now. Would definitely recommend. read more

We had a few companies come out last year to help get rid of a swampy area we had in our backyard every spring that took well into the summer to dry. We had some companies want to dig up a concrete patio and other companies wanting to just divert the water to a different part of the yard and others wanting to dig a French drain. Each solution would cost a few thousand dollars and they didnt know exactly where the water was coming from. We had Kaz from Atlas come out and within a few minutes he identified the problem and the solution was a fraction of what other companies wanted. I couldnt review the work until this year as the snow melted and our swamp usually appeared. I just took a walk around the yard now and its perfectly dry. Just like Kaz said it would be. Very happy with his knowledge, the work done and definitely the result. read more

I wish I can give this company 0 stars for this review.. they have made me and my family suffer with water coming into my crawl space in the basement area since we hired them over a year ago.. I'm so sick and tired of chasing after them! we hired them to seal the foundation wall with membrane. However, ever since they completed the job, I have been getting water POURING into my crawl space through the areas that they sealed... I'm not a professional, but I can easily tell that their membrane was a joke and the whole job was such a joke since it clearly didn't serve its purpose. However, the checks cleared a long time ago and I honestly can say they were not cheap.. so why would they care? one of their people tried to work with me before and his bottom line was bringing a mason (his own recommendation) for me to hire and pay another $5K in hopes to fix the problem. Bottom line, me and my family got scammed. I have been patient, and I have been trying to keep fixing this with water vacuum etc. but really why do I have to do this after I paid this company so much money to fix it for me permanently? I wouldn't recommend to anyone. read more

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