I have lived in Santa Rosa since 2002 and had many occasions to use the services of Atlas Tree, as well as other tree services. I have always been extremely satisfied with their work, though sometimes not so satisfied with the price. However, we used them in 2018 for removal of trees lost in the 2017 fires, and they were the lowest bid of the several reputable services we consulted. The arborist, Matt, also graciously met with us on multiple occasions (at no additional charge) to follow the progress of trees we hoped to save. I am writing now, because we used their service again recently to to trim the trees we had saved. I did not get opposing bids at this time due to time constraints, and though the work was excellent, as usual, I was not particularly happy about the cost. As I had not obtained opposing bids, I did not complain. However, the company sent me a follow up email to inquire about my satisfaction. I was impressed because it was not one of those 0-5 generic ratings but simply a personal email to ask if I was happy with the service. I made a low key complaint about the cost, and the company responded in an unprecedented manner to my complaint. I was very impressed with their complaint resolution process; they made me feel as though they truly wanted a happy customer. I will probably never use another service again. read more

I just had Atlas Tree over to trim the bushes hanging over the fence. They did an excellent job. The bushes are cleaned up and not making a mess on my side now. They also took out a tree in the front yard and again they not only got it done professionally but their price was very reasonable. With the help of Atlas tree I have gotten my yards in great shape . read more

Had two Trees that were very neglected and out control in the backyard we wanted removed. Called Atlas and got a very reasonable estimate to remove them and the stumps. Apparently they were very busy and we had some scheduling issues before they actually came out to do the job. Once they came out though, they did a fantastic job removing the trees and the stumps. Very professional and fast workers, overall we are very pleased with their performance, and would use them again. read more

We couldn't be more pleased with the service we received from Atlas. They are all prompt and courteous. They cleaned up every leaf in sight and trimmed the tree exactly as I had wanted. They removed a 25' foot leaning tree and came back and ground the stump as explained. We had several bids and we are thrilled we chose Atlas. Highly recommend! read more

I have used Atlas three times in the past few months, and each time, their communication, quality of work and follow-through have been impeccable. The work involved 1) large street tree removal, plus stump, 2) large palm trimming, and 3) deep feeding and watering of birch trees. These guys are professional and actually care about customer satisfaction. I will definitely call them next time I need tree work. Highly recommend! read more

The Atlas team did an excellent job clearing burned trees from our property in Kenwood. Starting with John right through the actual execution of the job with Gordon, Shawn and the other members of the crew, the job went smoothly and professionally. What impressed me, among other things, was when Shawn came to our door several months ago to introduce himself before they started work on my neighbor's property. After doing a great job next door and with courtesy demonstrated by informing us before the job began, I decided to use Atlas on a second batch of burned trees. Gordon and his crew did an excellent job finishing up the work on the last day especially removing a tree on a steep hill. Atlas has the right equipment to remove big trees quickly and safely. I recommend this company highly. read more

We had Atlas Tree Surgery prune and thin four of our trees (one of them a 20 year-old Sycamore that had never been professionally pruned!). They arrived on time with quite a large crew, finished the job earlier than scheduled, hauled off the debris and cleaned up so you couldn't even tell they'd been there. The quote I'd received was the same amount that I was invoiced for, so there were no hidden costs. I highly recommend them. read more

I mistakenly called Atlas thinking they were the folks that did such a great job last time on my trees. I actually was trying to reach TreePro. Well all I can say is that I have left 2 messages with Atlas and never heard back from them. It's been 4-5 working days since I left my messages. Glad they never bothered to get back to me as I realized my error. TreePro all the way. Sorry Atlas but a part of doing business is actually returning phone calls to prospective clients. You just lost out on some major $$$$$. Too bad so sad! read more

We were very pleased with the service we received from Atlas Tree Surgery. From the office staff to the onsite crew, they were efficient and professional. In spite of a minor glitch with a dinged gutter, which they resolved quickly, we would recommend them without hesitation. read more

Carlos and his team of two others were great. They worked on two beautiful big oak trees as well as two apple trees and some pitysporum trees. Their work is excellent and we have had compliments from neighbors. Carlos and his team were professional and friendly. They communicated well and another contractor on site told me they were very courteous and coordinated with him in order to not cause interference. I liked my entire interaction with them and will definitely use Atlas Tree Surgery in the future. read more

I recently purchased a 2nd home in Sonoma Co and through a friend found Atlas Tree Surgery. From the first phone call through completion of the project I was impressed with their customer service and attention to detail.( Great job guys!!!) The woman I spoke to initially by telephone was extremely friendly and was able to quickly schedule an estimator out to look at the work I was requesting. The gentleman that arrived to estimate was knowledgeable about tree's and quickly came up with a cost to do the work that I considered to be very reasonable. The office followed u pa quickly scheduled my work. The day of three men arrived on time and within 4 hours took down a giant tree, trimmed several others, removed all the branches and debris and then swept my entire backyard. The crew of men were so hard working very respectful of my property and extraordinarily polite. I'm not a frequent Yelp-er but had to give this company the kudos they deserve!!!!! read more

I want to complement and praise the Atlas Tree Surgery staff. This is my 2nd time having them do a perfect job for me. From the first call, to meeting all of their staff, to having them work all day and leaving my yard better than it was ...I thank them. I had to have a tree removed that used to house a tree fort. This tree fort was built with love for my children and our neighbors children by their dads almost 30 years ago. It held a piece of my heart as I would look and see 5 kids playing in it....and remember when. The kindness and expertise that was shown made this so much easier. I thank all of them and the Atlas Tree Family are now my friends.Thank you for everything and I recommend them with my whole heart. Kim S. read more

this is so long overdue. i employed atlas tree about 6-8 months ago to remove a considerable number of trees (40-50) on a couple of acres and give the remaining trees a nice haircut. my goal was to keep the "local" trees, like oaks and get rid of the intrusive trees. i got three bids. rich came out and armed with his ipad, he gave me an estimate on site. impressive. rich's bid was the best of the three and i can confidently say that atlas was worth every penny. the crew was beyond professional and efficient. they were courteous and they worked FAST. they cleared my property in three days. the other bids i got asked for two weeks! the stump grinder called me, told me he looked up the septic lines around my property (amazing) and he scheduled a time. a few weeks after all was done, i wanted a particular stump further ground to clear room for a fence post and he came back out promptly. atlas tree surgery is my tree place from now on. rich (also the owner) is also a tree guru. he knows all about trees and was instrumental in helping me on my decisions. he's completely confident and has the utmost faith in his team, which was evident from the moment he shook my hand. he was unfazed when he saw another company out for a bid and even made tension-breaking joke about it. the other bids balked about what a big job it was, but rich never wavered and it's probably because atlas tree literally clears mountainsides and highways. they have the best equipment and a proficient crew. these guys are the best around. don't bother with the other companies because these guys set the standard. read more

Atlas tree service's work is exemplary and their pricing is more than fair. I have had 2 of their work crews and can not say enough about their excellent and cooperative workers. Their customer service is refreshing in this time when other companies have zero customer service. read more

I have to admit this is my first yelp review as I usually just tell people I know when in conversation how I feel about a business, but I felt compelled to write a review online this time as these guys were awesome!! We contracted a big job in our large backyard for both tree removal and trimming. Not only did they show up on time and with a great attitude but they went above and beyond to make sure they didn't harm neighboring trees and did an outstanding job of cleaning up as well. We were thrilled to have them service us and will know who to call next time we need any tree work done. Plus they hands down gave up the best price too and we interviewed several well known companies in the area. read more

Wanted to commend Atlas for the quick, clean work removing my trees. The trees were near my house and they surgically removed them piece by piece, and did a thorough clean up. They beat the competition on price as well. Hard working crew and polite. read more

I recently had an excellent experience with Atlas. Prompt and courteous service, reasonable price, and competent work. They removed several dead oaks and small trees, and trimmed back a number of others on our 3.5 acre property. The guys worked with us to achieve the best compromise on trimming trees for view, aesthetics, and health, and cleaned up well after the job. Very professional from start to finish. I'll definitely use them again next time, and recommend them to friends. read more

These folks did amazing work getting a huge tree (150 year old oak) off my Mom's house in late January that had come down in the middle of the night, during a big storm. They got a team of guys out there within hours, and worked long and hard into the evening until it was off the house. From the front desk to the guys working with the tree, they were all so helpful, professional, conscientious, and excellent at what they do. Great communication all the way along too. Everyone on the block was impressed! Our thanks to the whole team!! read more

Atlas Tree removed 2 large Pepper Tree Limbs and another tree along with several tree stumps! They arrived on time at 8 AM and were ready to go and eager to start! We were impressed at how creative they were with removing the limbs so our maple trees would not be damaged! They were ever so careful and did an amazing job. They also cleaned up and were very professional in everything they did! They also took a big tree down so fast--we hardly saw the removal! They work efficiently, hard, and know their trade! I would recommend them to all! On a sidenote: Very Important--they are licensed and bonded! They gave us a written form for our neighbor to fill out so if they needed to step or chose to remove a branch that was imposing on our property they could! Neighbor signed and we were ready to go--so no need to worry about any legalities! I would highly recommend and their prices are competitive and fair! They are very busy for a reason--THEY ARE THE BEST! read more

Yesterday we had Atlas Tree Surgery cut down a redwood tree and prune another redwood. What impressed us the most was the caring and careful way they worked. Also the clean up was outstanding, they swept the deck, the yard was cleared of all or any branches, leaves, and chips. I highly recommend them. Thank you. read more

Previous owners planted a red maple in my tiny yard. Tom pruned it exactly how I wanted it to look and was reasonably priced. Pleased!

Very impressed with Atlas Tree. They removed a large tree from my back yard this weekend and were courteous, safe, professional and worked quickly. I also thought they were reasonably priced. Wouldn't hesitate in recommending their services. read more

These people really know how to keep a customer happy. They have been to our property 4 times at this point. The first visit was from Brian, the arborist, who consulted with us about the problems we were having with several trees. He was knowledgeable and patiently explained all our options. We made appointments to have quite a bit of work done in 3 subsequent visits. In every followup visit, the crew was professional and courteous. They took all the time they needed, consulting with us to make sure that they were doing exactly what we wanted and expected. We're going to need some additional tree work in the winter and you know who we're gonna call! read more

I got four bids for tree removal. Two were high and two were low. Atlas was one of the low ones. They did exactly what they said they would for the price they quoted. They had the appropriate equipment. They were quick, efficient, and throughly professional. They were careful and cleaned up after the job was done. I would use them again. read more

Atlas did an arborist report for the buyers of our property. They included a recommendation to spend $2,600 removing a tree on the neighbor's property - a good 8 feet from the fence line. The report even said the tree was on the neighboring property. How does an experienced tree service not know that a person has no legal right or obligation to remove trees belonging to the neighbors. The report also included other trees that another arborist said were safe although showing some drought stress. Of course, the buyer wanted money off the price because of this report. Makes me wonder if the report was more about money for Atlas than the actual safety of the trees. read more

I had one 50' tall 3' diameter tree precariously perched over the house and power lines, and four 40'+ tall palms taken down, and all the stumps removed. The crew was amazing to watch, beyond being professional and courteous, they also had a great sense of team work. Staying in constant communication with each other to ensure safety all times. It was a pleasure to watch them work over the 1.5 days it took. And as a plus, their estimate was 1/2 that of the other competitor. Honest estimates, and good team work, make them a great company. read more

Highly recommended. Had a crew of guys on our property for three solid days taking down huge trees. Incredibly polite and professional. The cost was very reasonable for the service and quality level received. read more

Brian, from Atlas, came out to trim the trees in my yard this morning. Brian is friendly and great to work with, he was honest with me about which trees needed trimming and which did not, and the price that he quoted was very reasonable. Very professional + very helpful + very conscientious about cleaning up after the work was done = very happy customer! Thanks again, Brian! read more

Atlas Tree Surgery removed 2 trees and ground the stumps in my yard. Everyone I dealt with was friendly and professional. They did a good job, and the clean up was great too. The price was very competitive. I also got some landscaping advice that saved me quite a bit of money. I highly recommend this company. read more

Atlas Tree Service removed a large Pin Oak from my front yard. I was impressed with the speed, efficiency and amazing clean up they did. I got several quotes and they were FAR less than their competitors. I would highly recommend them for tree removal. read more

Very happy with Atlas Tree's pruning of our Mulberry tree. The guys were courteous and quick. Cleaned up nicely. Even took care not to damage our aging fence. Highly recommend. read more

Being a Northern California native, I am naturally a tree-hugger at heart. I have what once was a beautiful purple locust tree that serves as our only afternoon/evening shade in our backyard. Over the last 2 years the trunk has become cracked, a lot of branches on one side were dying and dead and it was beginning to grow a mushroom forest at the base. I finally called on Atlas Tree to come take a look at it, as well as a camphor tree on the other side of the yard that needed trimming. Tom came to my house for a free inspection, and based on the heavy sigh he made when he saw my poor tree, I thought it was going to have to be removed. But, we talked and he understood I wanted to try to save it, "try" being the operative word. He diagnosed it as having beetles that had taken over one side of the tree which accounted for one side of the tree starting to die off. He was very concerned about the mushrooms as he said that can indicate root rot. I know, other people would have just said - CUT IT DOWN. Nope, not me. So, we scheduled an appointment for the trimming of my trees first, then afterward they came back to treat the locust tree. The verdict is still out on whether we managed to save it or not, but they said they would check back in a couple months to see if there are any signs of improvement. All in all, they were very prompt, professional, cleaned up after they left so you couldn't even tell anyone was in the yard pruning trees. Pricing was less than I had been expecting, too. They even threw in taking out a branch of my neighbors tree that was hanging over my garden. I would highly recommend Atlas Tree Surgery for any trimming or plant health issues! read more

Rich is committed to quality from start to finish. I run a competitive business in an adjacent county and I refer local work his way. His crews are competent and skilled and his own commitment to quality shows in their daily routine. I have used his grinding services and will again. Always fair, always reliable, always honest. Our industry is lucky to have him. read more

They did a terrific job for me in January; I'll be reaching out to them for additional work. My homeowners insurance company actually found them for me after a neighbor's enormous eucalyptus tree fell into my yard and roof in the January storm. Matt (arborist) came that day for the estimate and a crew of 5 guys & 3 trucks arrived in the afternoon (Jerry was the foreman). They had the tree gone in about 2 hours. The price was below the other estimates and the crew was extremely professional and polite. And completely cleaned everything up before they left. read more

Atlas Tree came to a home we recently purchased. We have several trees that had been neglected and improperly trimmed in the past. As well as a termite and rotting tree. They took out 3 large trees in 2 days..I highly recommend them! read more

I decided to DIY on a tree in my yard and of course got into a bind. I had to call the SRFD b/c I feared part of the tree might fall and catch a power line. I called Atlas to save my bacon and Rich, the owner, showed up in less than 15 mins. He quickly diagnosed a solution to the issues, took steps to make any unintended outcome (my fault) as safe as possible, then executed with precision a perfect fall. I think I scared him when I jumped up and down and started shaking his hand! I would have gladly paid way more for this due to the emergent situation but Atlas refused my offer to pay them more. Where in the heck in today's world does that happen? NO QUESTION, WITHOUT ANY DOUBT, ATLAS IS YOUR FIRST CALL FOR ARBORIST/TREE ISSUES, PERIOD. read more

I got bids from 7 different companies that do business in Santa Rosa and are fully licensed and insured. Atlas came in as the lowest bid for the removal of three trees on our property. I had not planned to necessarily use the lowest bid, but after talking to Adam Stansfield, he told me that Atlas had done the original clearing of the property development in Fountaingrove. He had even worked on the very tree in our yard and was very familiar with it. The developer had been very careless when he cut the root system and now the trees were dying and had to go. Atlas had told the developer to be very careful with the root systems when grading the lots but they were careless. Long story short, Atlas saved us over $3000 from the highest bid on the same work. They were fast, efficient, and left our yard in better shape and cleaner than when they arrived. I was so impressed that I wanted to give them a great review and recommend them to anyone who needs tree work done on their property. They have a great team of people working for them who are very courteous. We are extremely pleased with their work. read more

I had 3 tall redwood trees close together in my small back yard. They constantly shed, kept the yard dark from keeping out sunlight, and the surface root system made it difficult to plant bushes, etc anywhere close to them. I had reservations about removing them and got a few estimates. Atlas gave the best price, and today 4 men came to remove them. Carlos, Juan, Gordon and John S. They showed up on and worked diligently all day. They were courteous, friendly, competent, knowledgeable and very professional. They were very careful to protect my plants near the trees, and did an excellent and thorough clean up job after they took down the trees. It was a pleasure to see the team work in such a cooperative and respectful manner toward each other, seeming to always be very aware of safety in performing their work. I was impressed to see the process of taking down these trees by professionals. I will certainly call them in the future if I have any further tree needs and will be glad to refer anyone I know to use their services. read more