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    Atmos Energy Corporation

    3.7 (3 reviews)

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    Milcrofton Utility District

    Milcrofton Utility District

    1.7
    (6 reviews)

    Worst company ever. They send bills sporadically, then shut off your water and charge a reconnect…read morefee when you don't timely pay a bill they never sent. They are rude, arrogant and haughty. If they had just one competitor they would be drummed out of business in a month.

    This utility company is either very poorly managed or are using their monopoly to maintain a high…read moreprofit margin. Here are a few examples of their wallet pillaging practices: 1. When I moved to their district in 2011, my water/sewer/trash bill went up 50%, from about $70/month with the City of Franklin to $100/month or more. I fail to understand how it could cost that much more to deliver the same product within the same county (city limits, even!) 2. When you transfer service, even if you're a current customer, they charge a $100 application fee. I understand the concept of covering the cost of sending someone to both addresses to turn water off or on, but $100? 3. If you want to pay anything with a credit card, including the above application fee, they charge you a credit card processing fee. In the case of the transfer, it was $4. If they are paying a merchant bank $4 to process $100, they are being ripped off. Seems to me, they're being charged about $2.75 and pocketing $1.25. I know it's not a huge amount of money, but the principal is disgusting. All that said, the staff are extremely friendly and professional - I have no beef with their customer service. But as a monopoly, it worries me that their prices seem so inflated.

    Atmos Energy Corporation - utilities - Updated July 2026

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