Care quality was adequate Great staff - welcome and…read moredirection was good Friendly treatment

Wonderful Care and compassionate caregivers. So many activities available. It's such a great…read moreplace for our mom!!

Overheard in lobby and office racist and degrading remarks towards the POC community. Would not…read morerecommend.

This community has a warm and welcoming feeling. All the staff are caring and go the extra mile to…read morehelp residents. The residents are so happy! Be sure to ask for Angela Hammond for help.

You will never find another local Assisted Living facility that will provide the highest level of…read morecare to your loved ones better then Lake Wildwood Manor. The care, the love, the organic food, the peaceful setting, the friendly and devoted staff, and the daily live music sets this care home apart from everyone else. Its about how your loved ones are treated and cared for in the later part of their lives is what matters. Mary and her staff put their hearts and soul into making each day special and your loved ones a part of their family! Check them out to see for yourself!

From the owner: We specialize with Seniors looking for an Assisted Living Home, Senior Care, Dementia, Seniors with…read moreAlzheimer, and Hospice Care.

Great Assisted Living and Memory Care in Auburn. Family owned and operated. Highly recommended.read more

Oakwood Village was the perfect fit during a bittersweet chapter in the life of one of our loved…read moreones. The staff was wonderful and made us feel welcome and right at home. The facility is nicely kept, well run and the comfortable atmosphere allowed us to make even more great memories while we were there

My husband has been @ SR for over 4 mos. I had moved him 2 other times over the last 20 months,…read morelots of $$$ and Tons of stress. I wish I had found SR early on, it is beyond anything you could hope for your loved one. THe staff is outstanding., from management to med techs and the cook(s). make sure you get one of the choc chip cookies, addictive Super super Clean environment, lots of things to engage your loved one. open and welcoming. Seriously, staff is amazing, always on. i'm thankful and able to finally sleep.

i have so much to say i dont even know how. to sum it up dont go here. dont work here cus they will…read morelie about you, lie to you, leave you alone, with no supplies, with no answer, no help. if your grandpa dies? they demand a death certificate or u cant get time off for his funeral next week. if ur pregnant and ur baby dies while ur at work and u need to go to the dr? nope u dont get to cus 24hrs is apparently short notice even tho its short notice to u too. somehow only you and one other person are scheduled for the shift?? goodluck you MIGHT get ONE person MAYBE to help take care of 60 ppl but they come in during the last 4 hours of the shift. you see a caregiver repeatedly neglecting their residents so you tell the boss? well too bad the boss doesnt care, doesnt do anything about it, and continues to be problematic with the staff that actually do their job. oh maybe u speak spanish or have an accent that isnt white? oh yeah well some staff will be racist to u and say racist things but if u tell the boss the boss only says "i cant do anything about it if its only two people reporting me". so how many people does it take to stand up for someone for them to be properly defended? dont put ur family here either. do they always seem to get into something? well its too short staffed your family wont be checked on for a while. does ur family forget where they are on the way to? yeah well they accidentally went down the hall instead of the other hall so now they dont get to eat that meal. does your family wear briefs and use wipes? well if u buy them expect them to be used on all other residents because they dont want to buy enough supplies to last til the next shipement. oh you want to make sure ur staff knows what their are doing cus they r taking care of ur family? yeah well too bad most are under trained, and the ones that are good at their job are busy with the endless tasks and demands of their job and everyone elses but its impossible to get to everything and everyone. oh we are completely out of wipes? most people dont even bother to grab toilet paper they just dont wipe at all. does ur family get agressive? yeah for some staff first sign of this they take it as a refuse and dont try again to change them. does ur family need help eating and also cant leave their bed? well they get a room tray but it gets left far away from them and they have to reach for it themselves (they cant. so they dont get to eat). SO many people have moved out because of terrible management. SO many people have quit or have been wrongfully fired because of terrible management. i would never want to work for someone with such little care for other people, staff AND residents. how selfish and disgusting. there ARE some staff who are amazing and go above and beyond for every resident but they can only do so much as an individual. so if ur family is there just hope the good ones are on shift today. i dont even know how to call state tbh but alyssa this is for u. all this and MORE happened under yours and tonys care and you guyes knew and didnt care. and yet ur still here and he isnt, how does that make sense?

Everyday excellent care, the food is consistently good, hot and usually more than I can eat…read more Facility is clean and comfortable. Staff is beyond helpful. Special events daily and holidays that seem to exceed expectations.

I visited Prestige at the end of 2022 and was given a tour. The facility was clean and attractive…read more Don and the staff were attentive and friendly and so were the residents that live there. The common areas were spacious and well done. Overall, a very nice facility.

Pacifica Senior Living Country Crest is a wonderful place to live and work. I have been here since…read more2014. The community is beautiful, clean and inviting. Located in a secluded area minutes from town. The food is great, with a new and improved menu. I eat lunch here almost every day. The staff are professional, cheerful and helpful in so many ways. The apartments have a FULL sized kitchen, patios and every apartment is bright with lots of natural light. Fyour convenience there is on site a beauty/barber shop, restaurant style dining with attentive staff, activity room, bistro area and more.

Great place to work ,great environment ,wonderful management , Great at communicating they always…read morewant to know what we need and wonderful & sweet residence

I have worked at The Pines for a few years now. The culture has felt like family from day one for…read moreme since the moment I walked in for my interview. I feel like I have had great amount of training and even some cross-training in other departments so I may have an opportunity to promote. Even working a full-time position, I am able to have a perfect work-life balance. I enjoy our residents and their wonderful, involved families on a daily basis, I love our team of employees that work hard everyday and do it with smiles on their faces. It has been an amazing experience for me and one of the most rewarding jobs I have had.

They really don't care about the residents. Both my grandparents died at The Pines probably from…read moreneglect. If they can't feed themselves it's called " refusal of food ". Even after ringing the buzzer for assistance numerous times, my grandfather was completely ignore. I will never recommend someone being sent there.

One star is generous! This is a letter I wrote to the administrators of Pavilion at El Dorado…read moreHills. My father has been a resident at Pavilion at El Dorado Hills since March 2023. As his Power of Attorney and oldest child, I am obligated to make sure that the living conditions for him are top notch and worth the $9280 he currently pays. Although I appreciate the efforts the nurse, med techs, and many of the caregivers have made to make my dad comfortable at Pavilion, I have come to the conclusion that he is not being served in a manner conducive to the care he deserves and the amount he pays. I have brought the condition of his room, primarily the dirty floor and full wastebaskets, to the attention of multiple people, yet consistent cleaning has not become routine. When a resident is incontinent and their soiled briefs are left in the room, the entire apartment smells foul. The apartments should be cleaned daily, and wastebaskets emptied immediately after assisting a resident with toileting. Many items of clothing, sheets, and towels have gone missing or were ruined in the laundering process. I brought this issue up first with the previous director and also with the caregivers. The laundry system is in need of revamping and some training is necessary to improve this situation. The biggest issue we have had is the food provided to the residents. The food is substandard at best and has been served on paper plates with plastic utensils for several weeks now. My husband and I recently dropped in during dinner and were appalled at the meal. My dad's plate contained 4-5 french fries, overcooked pasta that had lost its shape, red sauce, a few pieces of hot dog, and four slices of cucumber. Nutritionally this is a train wreck, and not something I would expect to see in a facility of the status Pavilion seems to portray. Last night, he complained that the food was cold and looked like dog food with french fries. Meals are the one thing he looks forward to and are always disappointing. (Side note: my dad is not a memory care patient, he requires assisted living for mobility and we were promised there would be other residents with similar needs) As you know, the residents are in the final stages of their lives and dining is their one remaining pleasure. They deserve healthy, nutritious meals served on real plates with real utensils. Just because they are Memory Care residents, does not mean they should be fed poorly. I feel sad that many of the residents do not have someone to advocate for them and are being fed atrocious substandard food on disposable plates, yet paying thousands of dollars. Pavilion can and should "Do Better." For the above reasons, I will be moving my dad out of Pavilion by November 30, 2023. Please do not use his departure as a reason to ignore these complaints, but use it as a reminder that your facilities should be serving the residents with the proper care they pay for and deserve.

We searched far and wide for the best placement for my husband and what drew us back to The…read morePavilion was its staff! Yes, it's a beautiful, clean, and peaceful environment, but the staff is what's most outstanding. From the directors to the daily caregivers and all between, I've observed consistent compassion and grace to each resident as well as to their families. There is professionalism and order mixed with kindness and helpfulness. The food is good, the activities are many and varied, the med techs are sharp and proactive. We are extremely pleased with our choice of The Pavilion at El Dorado Hills and highly recommend it!

My Mom was lucky enough to stay at this wonderful care home. It is a smaller care home for six…read moreladies. The setting is beautiful. Outside is a beautiful garden, with stream and gazebo. Great patio and the flowers and plants are amazing. However, nothing can beat the caring staff. They all went above and beyond in taking care of my Mom. She thrived under their care. When I visited,I never wanted to leave. It was very cozy and welcoming. They were very encouraging and kept her motivated. All of the holidays are celebrated and the residents really enjoy all the preparations that go into celebrating. I can't say enough good things. Having my Mom a resident here gave my sister and I great peace of mind. Communication was also great. They are able to work with all care levels. I am so thankful they were there for my Mom.

From the owner: Our Exceptional Home is Situated Within The Tranquility of Towering Pines & Trout Pond with…read morewaterfall; where single senior women can find peace of mind in a family atmosphere.